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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,478 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,478 reviews

November 09, 2017

Best buying experience ever! They had a great selection. They beat everyones price and gave me the most for my trade and Gerry just focused on helping me make the right decision a More

by Bigdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons, Jeff Jackson
Jan 25, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage Chrysler Dodge Jeep RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Gerard Parsons, Jeff Jackson and the team! Thank you again for your review.

November 08, 2017

Excellent Experience! I had a very positive and excellent experience with John when I came in to buy a new Jeep Grand Cherokee. John was very personable, knowledgeable and More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Jan 25, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that John Ferraiuolo led you to your new Jeep Grand Cherokee, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Dodge Jeep RAM Owings Mills. Thank you again and have a great day!

November 08, 2017

Great service Spoke to John before I came in and let him know what I was looking to buy. He had a car ready for when I arrived and was straight to the point. Next More

by Kevin Brennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Jan 25, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello Kevin. Heritage Chrysler Dodge Jeep RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with John Ferraiuolo and the team! Thank you again for your review.

November 04, 2017

Trustworthy We drove 3 hours to purchased a 2017 jeep Wranger. They stood by thier phone pricing quote and we were in and out in no time. Thanks for making this e More

by Msrogers1901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons, Tony Pozderac
Jan 11, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage Chrysler, Dodge, Jeep and RAM Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Jeep Wrangler. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

October 30, 2017

Excellent customer service & great communciation Gerry is a top notch salesman. He went above and beyond to find the right Jeep Wrangler that met all of minimum qualifications. He stayed in touch and More

by Melody Widener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons, Jeff Jackson, Tony Pozderac
Dec 29, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your earnest response Meoldy. We appreciate your feedback and will be sure to share your encouraging thoughts with Gerry and the team! If you should have any further questions or want a little more insight on your Jeep, please don’t hesitate contact us! We would love to work with you again soon.

October 27, 2017

New Ram 1500 Laramie Very happy with fast & efficient way Gerard Parsons was able to upgrade my Lease from 2015 1500 Tradesman into 2017 1500 Laramie. Good price without h More

by Jmarkpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Dec 27, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage Chrysler, Dodge, Jeep and RAM Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, RAM 1500. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

October 27, 2017

THEY WILL FIND A WAY TO MAKE IT WORK FOR YOU! After numerous vehicle purchases over the years, this was the best experience I have had. John F. (Salesman) and Tony P (Sales Manager) both were wil More

by Jan Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferraiuolo, Tony Pozderac
Dec 27, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon Jan! In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Jan and be sure to stop by soon!

October 26, 2017

Phenomenal service! I've purchased or leased nearly 15 cars for my family in my lifetime. The service, attention and process with Joe was terrific. I highly recommend J More

by Corey Savelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perry
Dec 27, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon Corey. In response to your review, I want to take the time to thank you for praising our dealership. Heritage CDJR Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Corey and have a great day!

October 24, 2017

Great to deal with, in and out no hassle Joe was great when we bought our Durango. By far the best salesman I have worked with! And heritage is always great to deal with. Finance was flawless More

by Bcofdbew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber, Joseph Perry, Melvin Green, Roman Clark
Dec 19, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

October 24, 2017

Works for you! I came in upside down on my previous loan, and the guys at the dealership worked their magic to get me an affordable price and a great package for my More

by JeepGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwain, Gerard Parsons, Mike McGuire
Dec 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills

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