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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,479 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,479 reviews

September 26, 2017

Scott in the service dept was unreal. Went above and beyond Scott in the Jeep Service Dept made a hassle of a recall into a pleasurable experience. Friendly, fast, considerate,etc. He is an asset to the servic More

by sfjcani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Riverbark
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi! We are glad to hear that you were happy with Scott's service - that kind of feedback can go a long way. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

September 26, 2017

Happy with my new Jeep! Gerard made my new car purchase a pleasant experience. He provided excellent customer service...the kind of salesman who seems to go above and beyond More

by Jeep Owner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

September 26, 2017

Great people. Gerry Gerard parsons was absolutely wonderful. He was very patient and kinda and respectful of our wishes. I'll be sure to refer to anyone I More

by Frankfurter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Greetings! Thank you for stopping by Heritage CDJR Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 22, 2017

Perfect van for our family The van we bought is perfect for our family, great customer service, and Gerry was a wizard at getting our family just what we needed! More

by Stephanie Newman & Jeffrey Newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you Stephanie for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage CDJR Owings Mills and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

September 21, 2017

Attentive Timely Service Literally went to the dealership for scheduled maintenance, and spotted a possible vehicle for leisure driving. Mr Davis was very helpful in the t More

by MrJiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Errol Davis
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good morning Mr. Jiles. In response to your review, I want to take the time to thank you for praising Heritage CDJR Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Mr. Jiles and be sure to stop by soon!

September 21, 2017

Great service Jerome was very friendly, and informative of all the services needed and provided. I will definitely use him again in the future for all my car needs. More

by Jheher11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Oct 17, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage CDJR Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 20, 2017

I love my new jeep! I had a great experience today at heritage Chrysler dodge jeep in owings mills. John was very helpful in making my dreams come true! Definitely recomm More

by Meg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Oct 16, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good morning Meg. Heritage CDJR Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that John was able to assist you with your new Jeep purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Meg for the highly praised review.

September 17, 2017

herbert cohen Purchased a new car from Ed Still and Jeff Webber. They located the right car, price and financing. Excellent experience. They will work to put you i More

by Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Still, Jeffrey Webber, Roman Clark
Oct 13, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you Casey for taking the time to review us! Heritage Chrysler Dodge Jeep Ram Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Casey.

September 16, 2017

Great experience I've been looking for a specific Jeep for a few months now. John Ferraiuolo sent me links everytime one became available. He was a pleasure to work w More

by Jeep15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, Roman Clark
Oct 13, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your complimentary feedback of Heritage Chrysler Dodge Jeep RAM Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 14, 2017

My new jeep overland My Husband, myself and our family have purchased over 10 vehicles in the past five years years with Heritage Jeep in Owings Mills. My salesman Ed Stil More

by Osheas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Still, Jeffrey Webber, Mike McGuire, Roman Clark
Oct 12, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good morning. In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

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