Heritage Chrysler Dodge Jeep Ram Owings Mills

Mr. Ken was a pleasure to do business with, we was very knowledgeable and friendly. Not pushy in the slightest and cared for my (his customers) interests. I ended up purchasing a vehicle which was actually knowledgeable and friendly. Not pushy in the slightest and cared for my (his customers) interests. I ended up purchasing a vehicle which was actually Mr. Ken's previous vehicle, it was clear to me that he took good care of it and wanted to give it to a better home. My experience was something memorable as Mr. Ken went above and beyond even after the sale of the vehicle, helping me with a few minor issues and concerns I had. I look forward to continued business with Mr. Ken as well as Jeep of Owings Mills! More

I have dealt with Kenn a couple of times, and always left with a vehicle. I’ve dealt with many salesman over the years, and Kenn is by far, one of the best. I’ve also dealt with the managers there, Jon Beren with a vehicle. I’ve dealt with many salesman over the years, and Kenn is by far, one of the best. I’ve also dealt with the managers there, Jon Berenson & Tony Pozderac and they are the best! Everyone at Heritage follow up to make sure everything went as planned and that the customers are satisfied! My compliments to everyone for making the whole experience of purchasing a vehicle a positive experience! I should also mention the finance experience also went smoothly. The finance manager had my paperwork prepared and ready to review everything and answered all my questions! I’m glad there are still dealerships around that give outstanding customer service! Thanks Everyone! Marty Schuch PS. I drove from Delaware to make my purchase because of my prior excellent dealings! More

Ken was knowledgeable about the vehicle, accommodating and pleasant to work with. Tony and Saad in the Finance Dept. were great at making sure we understood what was happening in each step of the process. and pleasant to work with. Tony and Saad in the Finance Dept. were great at making sure we understood what was happening in each step of the process. More

Ken was very easy to work with and answered all of my questions. He was very helpful and transparent. He also walked me through all of my options. Very nice and personable guy. questions. He was very helpful and transparent. He also walked me through all of my options. Very nice and personable guy. More

Ken and the overall experience were great! Everyone genuinely cared that I had a positive experience. I feel I can reach out at anytime for assistance. genuinely cared that I had a positive experience. I feel I can reach out at anytime for assistance. More

I've all new cars from this dealership since 2000. I was always treated like friend and its very pleasant dealings, its the reason why I keep coming ack. Ken has made my car buying easy and fun. always treated like friend and its very pleasant dealings, its the reason why I keep coming ack. Ken has made my car buying easy and fun. More

He was very easy to work with. Went out of his way to try and get me the vehicle I wanted.Overall it was a great experience and I bought what I was looking for!! and get me the vehicle I wanted.Overall it was a great experience and I bought what I was looking for!! More

This has been my 2nd time visiting (unfortunately) and i have been treated exceptionally for the 2nd time! Kind staff and quick/quality services makes for a happy customer. Cheers, have been treated exceptionally for the 2nd time! Kind staff and quick/quality services makes for a happy customer. Cheers, More

It was great doing business with Tiffany! She was affable, persistent, super patient and she did it all with a benevolent smile! Two thumbs up! affable, persistent, super patient and she did it all with a benevolent smile! Two thumbs up! More

Tiffany was an exceptional sales representative. Very pleasant easy to work with and answered all my questions. I would recommend her without hesitation. Everyone at Heritage was awesome. pleasant easy to work with and answered all my questions. I would recommend her without hesitation. Everyone at Heritage was awesome. More