Heritage Chrysler Dodge Jeep Ram Owings Mills

I went into the dealership a bit discouraged being helped by another salesman, feeling like i was wasting his time until Mr. Ken Glass came out and offered to help me look for a vehicle. He went above and be by another salesman, feeling like i was wasting his time until Mr. Ken Glass came out and offered to help me look for a vehicle. He went above and beyond for me and made sure he found me the perfect vehicle and i am very happy that he took his time to make me feel like a valued customer More

Kevin assisted me with buying my new Audi and the process was simple and comprehensive. He went out of his way to help me find my dream car and answered all questions I had thoroughly. Car buying is a stress was simple and comprehensive. He went out of his way to help me find my dream car and answered all questions I had thoroughly. Car buying is a stressful process, but with Kevin’s help, I bought a car that I LOVE with minimal hassle! More

John was excellent. This is the second car I have purchased from him/heritage. John made the process easy and has been extremely helpful. I highly recommend him. purchased from him/heritage. John made the process easy and has been extremely helpful. I highly recommend him. More

I ordered a 2021 Jeep Wrangler from Heritage. This was an out of town sale so everything was done remotely. John was very patient, answered all of my questions and made the sale as seamless as possible even out of town sale so everything was done remotely. John was very patient, answered all of my questions and made the sale as seamless as possible even when I was unsure about what options I wanted. John keep me updated on the build process and vehicle was ready for pickup at the agreed upon time. Finance was quick and smooth, no hard sales pitches for extended warranty or other add-ons, I could not be happier. I would recommend Heritage and John Ferraiuolo to anyone who is looking for a new vehicle without all the hassles other dealerships give you More

The dealership was great. The employees were very friendly and professional to work with. I was very at ease and comfortable with working with them them through the purchase of my new truck. I would friendly and professional to work with. I was very at ease and comfortable with working with them them through the purchase of my new truck. I would highly recommend them for your next new vehicle purchase. More

I inquired with Heritage about a pre owned truck a week ago and was fortunate enough to have Mrs Inoma as my sales representative. Not only was she patient with all my questions as I was a 2 hour drive fro ago and was fortunate enough to have Mrs Inoma as my sales representative. Not only was she patient with all my questions as I was a 2 hour drive from the dealer and could not see the truck in person but she went so far as to take additional photos and get me detailed answers to all my questions. The truck was exactly what I expected when I arrived and the process was as streamlined as possible during a pandemic and everyone from Mars. Inoma to Tony the sales manager, Tony in the finance department, Assad and Shandley all made my visit very pleasant and professional. They all respected my budget for the purchase and worked with me to make this purchase a reality Thank you all More

Tiffany was the best, she was very helpful thru the whole transaction and was patient with we when i was flip flopping Great job Tiff transaction and was patient with we when i was flip flopping Great job Tiff More

Awesome sales person, please go to heritage at Owings and ask for her, she is supper nice and will get your the best deal. G ask for her, she is supper nice and will get your the best deal. G More

Tiffany Inoma was constantly very positive and helpful as well as knowledgeable towards getting me a car. Which in her efforts ultimately got me the great car I have today.Thanks to Miss Inoma and the staff well as knowledgeable towards getting me a car. Which in her efforts ultimately got me the great car I have today.Thanks to Miss Inoma and the staff at Dodge Heritage in Owings Mills. More

I was dealing with a pretty crappy situation where my Grand Cherokee was totaled and I needed a new vehicle. I found Heritage online, and even though I live 1.5 hours away, Ken was so great to work with Grand Cherokee was totaled and I needed a new vehicle. I found Heritage online, and even though I live 1.5 hours away, Ken was so great to work with over the phone, I decided to stick with him for my purchase and he did not disappoint! Ken went above and beyond to help me find something that would work for my budget while still allowing me to stay in the "Jeep family" like I wanted. Tony was also great in financing! He helped walk me through what was and was not necessary to add on and I think I ended up with a pretty great deal :) More