Heritage Chrysler Dodge Jeep Ram Owings Mills

Ken did a great job of showing us a vehicle we had found online. We test drove the Jeep, then Ken presented the warranty options. Saad Ali was also very professional, efficient and creative in quickly arran online. We test drove the Jeep, then Ken presented the warranty options. Saad Ali was also very professional, efficient and creative in quickly arranging financing for our purchase. We ended up driving the Jeep away that afternoon. More

Tim was very knowledgeable. He was patient and didn't pressure me in anyway. When I came in to finalize the sale, he spent over an hour explaining all the features in my new Jeep. I would recommend He pressure me in anyway. When I came in to finalize the sale, he spent over an hour explaining all the features in my new Jeep. I would recommend Heritage Jeep and definitely ask for Tim Deinlein. You will not be disappointed. More

I went into the dealership a bit discouraged being helped by another salesman, feeling like i was wasting his time until Mr. Ken Glass came out and offered to help me look for a vehicle. He went above and be by another salesman, feeling like i was wasting his time until Mr. Ken Glass came out and offered to help me look for a vehicle. He went above and beyond for me and made sure he found me the perfect vehicle and i am very happy that he took his time to make me feel like a valued customer More

Kevin assisted me with buying my new Audi and the process was simple and comprehensive. He went out of his way to help me find my dream car and answered all questions I had thoroughly. Car buying is a stress was simple and comprehensive. He went out of his way to help me find my dream car and answered all questions I had thoroughly. Car buying is a stressful process, but with Kevin’s help, I bought a car that I LOVE with minimal hassle! More

I ordered a 2021 Jeep Wrangler from Heritage. This was an out of town sale so everything was done remotely. John was very patient, answered all of my questions and made the sale as seamless as possible even out of town sale so everything was done remotely. John was very patient, answered all of my questions and made the sale as seamless as possible even when I was unsure about what options I wanted. John keep me updated on the build process and vehicle was ready for pickup at the agreed upon time. Finance was quick and smooth, no hard sales pitches for extended warranty or other add-ons, I could not be happier. I would recommend Heritage and John Ferraiuolo to anyone who is looking for a new vehicle without all the hassles other dealerships give you More

John was excellent. This is the second car I have purchased from him/heritage. John made the process easy and has been extremely helpful. I highly recommend him. purchased from him/heritage. John made the process easy and has been extremely helpful. I highly recommend him. More

The dealership was great. The employees were very friendly and professional to work with. I was very at ease and comfortable with working with them them through the purchase of my new truck. I would friendly and professional to work with. I was very at ease and comfortable with working with them them through the purchase of my new truck. I would highly recommend them for your next new vehicle purchase. More

I inquired with Heritage about a pre owned truck a week ago and was fortunate enough to have Mrs Inoma as my sales representative. Not only was she patient with all my questions as I was a 2 hour drive fro ago and was fortunate enough to have Mrs Inoma as my sales representative. Not only was she patient with all my questions as I was a 2 hour drive from the dealer and could not see the truck in person but she went so far as to take additional photos and get me detailed answers to all my questions. The truck was exactly what I expected when I arrived and the process was as streamlined as possible during a pandemic and everyone from Mars. Inoma to Tony the sales manager, Tony in the finance department, Assad and Shandley all made my visit very pleasant and professional. They all respected my budget for the purchase and worked with me to make this purchase a reality Thank you all More

Tiffany was the best, she was very helpful thru the whole transaction and was patient with we when i was flip flopping Great job Tiff transaction and was patient with we when i was flip flopping Great job Tiff More