Heritage Chrysler Dodge Jeep Ram Owings Mills

Bottom line John was wonderfull no beating around the bush. Got the job done and didn't waste my time. Finance gentleman was forth coming with contract. John was wonderfull no beating around the bush. Got the job done and didn't waste my time. Finance gentleman was forth coming with contract. More

Ken was the best. We told him what we wanted and he provided us with the exact vehicle within our budget. He was very knowledgeable about most features in the vehicle. And went the extra mile to inquir provided us with the exact vehicle within our budget. He was very knowledgeable about most features in the vehicle. And went the extra mile to inquire if he wasn’t familiar with a feature. We hope to work with him on our next purchase. More

Seamless Very personable people. Seamless transaction and they try to ensure you are perfectly satisfied with the purchase you are embarking on. I would use Very personable people. Seamless transaction and they try to ensure you are perfectly satisfied with the purchase you are embarking on. I would use this dealership again. More

Like many people, I dread the car-buying process- the haggling, the pressure, the fear of getting duped. I have never had a more pleasant experience buying a car than we had with Aaron Stansbury and the haggling, the pressure, the fear of getting duped. I have never had a more pleasant experience buying a car than we had with Aaron Stansbury and the team at Heritage Chrysler Doge Jeep Ram in Owings Mills. From the first moment, Aaron was authentic, patient, professional, responsive, and kind. He put my mind at ease and made the experience a lovely memory for our family rather than stressful. Tony in Finance was also very friendly, knowledgeable, and transparent. A wonderful overall experience! More

John was extremely in our car buying process. We were shopping for a new vehicle for my son and wanted his first official big purchase item to be informative, uneventful and enjoyable; with John’s assist shopping for a new vehicle for my son and wanted his first official big purchase item to be informative, uneventful and enjoyable; with John’s assistance we did just that. He took the time answer and address all of our questions which put us at ease. I’m happy to say My 20 year old is now an elated owner of a Dodge Dart~ thank you John for making the process simple. More

Fantastic car buying experience with Shandly Blair. Professional, honest, transparent, and responsive. He bent over backwards to make sure we were happy with our purchase. He got a great deal for us on Professional, honest, transparent, and responsive. He bent over backwards to make sure we were happy with our purchase. He got a great deal for us on new Alfo Romeo. Would recommend working with Shandly to purchase your next car More

I loved the service and the the salesman who put up with me freaking out and helped make sure I stayed calm throughout the process and he really helped me when it came to what I actually needed and walked a me freaking out and helped make sure I stayed calm throughout the process and he really helped me when it came to what I actually needed and walked around to almost every car that was on the lot while I was in panic mode about buying a vehicle and he’s definitely earned my future business thank you again John More

Easy buying experience. Fair value for my trade and the sales and finance team were greatly accommodating in order to make the deal. I walked in with a check from my bank and they were able to beat the rat sales and finance team were greatly accommodating in order to make the deal. I walked in with a check from my bank and they were able to beat the rate to keep my payment where I needed it to be. Thanks guys!! More

Ken was very helpful! Between Tony, Tony, and Ken I was treated very fairly. They made me a very happy camper! I will definitely do business with them again! treated very fairly. They made me a very happy camper! I will definitely do business with them again! More

Patient, No Pressure! It took a long time from test drive to delivery of my 2020 Abarth Spider (due to the need to get all my ducks in a row first) and I could not be happi It took a long time from test drive to delivery of my 2020 Abarth Spider (due to the need to get all my ducks in a row first) and I could not be happier with how patient Ken and everyone else was during that time! I never felt like I was being brushed off or thought of as a time-waster, and when my car finally DID arrive, they were just as excited as I was! Heritage is a pleasant, clean dealership with very professional personnel and modern, up-to-date business equipment (check out the tabletop monitor for doing paperwork and USB copies to take home!). I got a good, fair deal on a custom-ordered sports car; exactly what I wanted, at a price even lower than I had expected! Ten out of ten! More