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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,520 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,520 reviews
June 02, 2020
Parting with my first Jeep after 7 years was a difficult transition at first, but John Ferraiuolo at Heritage graciously helped me through it. Now I have my first brand-new car, of course another Jeep, and transition at first, but John Ferraiuolo at Heritage graciously helped me through it. Now I have my first brand-new car, of course another Jeep, and am loving every updated part of it. Thank you, John for easing the transition and selling me this beautiful Jeep! More
by afkocher
Employees Worked With
John Ferraiuolo, Tony Pozderac, D A, Mohammed Qureshey
June 02, 2020
Great experience and John is the best! My friend came in December and bought a Jeep. I was very impressed with how friendly everyone at the dealership was, I decided to come back here to get my Jeep. Everyo December and bought a Jeep. I was very impressed with how friendly everyone at the dealership was, I decided to come back here to get my Jeep. Everyone I encountered was super nice, I highly recommend! More
by kristy_barringham
Employees Worked With
John Ferraiuolo, Tony Pozderac, D A
June 01, 2020
John was so great to work with. He was never overbearing or pushy and helped me throughout the entire process. I never once felt like I annoyed him with all my questions. I came from NC so I didn’t want to or pushy and helped me throughout the entire process. I never once felt like I annoyed him with all my questions. I came from NC so I didn’t want to be at the dealership all day and John had everything pretty much ready to go for when I arrived. Everyone was very inviting and welcoming and I can’t them them or John enough! More
by kakers_12
June 01, 2020
Ken was amazing very helpful and patient with the process very knowledgeable about the whole car buying process and the surrounding area whole highly recommend very knowledgeable about the whole car buying process and the surrounding area whole highly recommend More
by Dwayneroberts5712
Employees Worked With
Kenneth Glass
May 30, 2020
VERRRRY professional, helpful, patient, and ever so hilarioussss. I will follow him to the moon for him to forever be my salesman. I LOVE JARED hilarioussss. I will follow him to the moon for him to forever be my salesman. I LOVE JARED More
by shanrwright27
Employees Worked With
Jared Wright
May 23, 2020
Ken was great & worked very diligently to get me the best deal possible . He stayed late to make sure I was happy & knowledgeable about my new purchase . deal possible . He stayed late to make sure I was happy & knowledgeable about my new purchase . More
by Blondieshipman
May 19, 2020
My experience at Heritage Chrysler Dodge Jeep Ram of Owings Mills was outstanding. John found exactly what I was looking for in my Jeep. He and the rest of the staff were patient, accommodating and went Owings Mills was outstanding. John found exactly what I was looking for in my Jeep. He and the rest of the staff were patient, accommodating and went above and beyond to get me in the car I’ve been wanting for so long at a great deal! they took the necessary precautions to keep me and my family safe in their showroom. Thanks again! More
by snovotny26
Employees Worked With
Jared, John Ferraiuolo
May 18, 2020
Ken was instrumental with helping us get the best deal possible on our new Jeep. He was very personable and extremely helpful in showing my daughter how to operate the vehicle. He followed up with us possible on our new Jeep. He was very personable and extremely helpful in showing my daughter how to operate the vehicle. He followed up with us the next day to ensure all was well and to let us know he was available if we had any additional questions. Thank you for making this purchase a pleasant experience! More
by Tracy
Employees Worked With
M. Helfin, Gerald Deshields, Kenneth Glass
May 16, 2020
No Hassle Purchase Experience! This is my second Alfa I have purchased from Ken and my third or fourth car from Heritage. Ken was amiable as always and went the extra mile to get me This is my second Alfa I have purchased from Ken and my third or fourth car from Heritage. Ken was amiable as always and went the extra mile to get me a great deal with a bunch of perks. When you work with Ken you get the feeling that you are having a genuine interaction- not a "salesman-client" interaction. Of course his main goal is to sell vehicles but its nice to not have all the sales hassle. Go see Ken, you won't be disappointed! More
by reichenthal1
Employees Worked With
Philo Gentles, Kenneth Glass
