Heritage Chrysler Dodge Jeep Ram Owings Mills

No Hassle Purchase Experience! This is my second Alfa I have purchased from Ken and my third or fourth car from Heritage. Ken was amiable as always and went the extra mile to get me This is my second Alfa I have purchased from Ken and my third or fourth car from Heritage. Ken was amiable as always and went the extra mile to get me a great deal with a bunch of perks. When you work with Ken you get the feeling that you are having a genuine interaction- not a "salesman-client" interaction. Of course his main goal is to sell vehicles but its nice to not have all the sales hassle. Go see Ken, you won't be disappointed! More

Ken Glass CDJR of Heritage Owings Mills went above and beyond in getting me a good deal on my choice car, I'd recommend him anytime and day. beyond in getting me a good deal on my choice car, I'd recommend him anytime and day. More

William was a huge help and very patient as I checked out every Grand Cherokee on the lot. Made the whole process easy and comfortable every Grand Cherokee on the lot. Made the whole process easy and comfortable More

Joe Perry is the best when it comes to car buying. He is patient, caring and understanding to a customer. Always can call him for help. patient, caring and understanding to a customer. Always can call him for help. More

Solid experience John was very responsive from day one. The dealership was painless when working the deal so the buying process was very easy. I found a dent on the John was very responsive from day one. The dealership was painless when working the deal so the buying process was very easy. I found a dent on the side the door and the dealership took care of it so I recommend this dealership. I would recommend John if you're looking to shop at Heritage. More

My Sales Person John Ferraiulo was awesome. John was very transparent and ensured that I had all of the information needed to make a solid decision. From my many questions, desire to move fast and my ever transparent and ensured that I had all of the information needed to make a solid decision. From my many questions, desire to move fast and my ever changing mind John never tired - selection, re-selection and transferring vehicles John got it done. I may have been one of his most challenging customers lol. From my first service appointment 20+ years ago as a newcomer to the state, to the purchase of my new vehicle today, my family’s experience with Heritage has been awesome. Yes, family - my children were only 11 & 5 and now as adults they are customers as well. With employees like John, we will keep coming back!!! More

0% Financing for 84 months is the sweetest deal! Aside from what is referenced in the subject line (0% financing for 84 months), having Shandly Blair as a sales consultant was the 2nd-best (smile) pa Aside from what is referenced in the subject line (0% financing for 84 months), having Shandly Blair as a sales consultant was the 2nd-best (smile) part of the car purchasing process. From start to finish, he went above and beyond (worked with both Tony's--Store Mgmt & Finance Mgr) to ensure that I received the absolute best deal in my price range. The entire experience far exceeded my expectations! Shandly answered every question raised concerning the internet price versus the sticker price (very confusing), and also gave a rundown of the rebates/discounts that were available for this purchase. I have been telling everyone about Heritage Jeep and its state-of-the-art facility, beautiful display of cars on the lot, friendly sales associates...and more importantly, the super sweet deal received last week (May 1st) which was nothing less than a miracle. Thanks so much for making your customers feel special. More

Dealing with Heritage Dodge is a pleasure they really make it easy the manager Tony responded right away to my interest in a vehicle and our salesman Shandly Blair was very polite and made the process pa make it easy the manager Tony responded right away to my interest in a vehicle and our salesman Shandly Blair was very polite and made the process painless. I would highly recommend them even in these difficult times . Caroline Buchanan More

Brian Perry helped us out, he was really great, would recommend buying a car from him. He was friendly and knowledgeable. This was my first time buying a truck this big and he made is feel comfortable. recommend buying a car from him. He was friendly and knowledgeable. This was my first time buying a truck this big and he made is feel comfortable. More