Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,520 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,520 reviews
April 30, 2020
My car buying experience at Heritage Dodge in Owings Mills, MD was fantastic. Shandly Blair made the process quick, effortless, and very professional! Definitely pleased Mills, MD was fantastic. Shandly Blair made the process quick, effortless, and very professional! Definitely pleased More
by jsposton003
Employees Worked With
Shandly Blair, D A
April 29, 2020
Great service and was with me every step of the buying process. Definitely would rescind working with william on your next car purchase! Contact him! process. Definitely would rescind working with william on your next car purchase! Contact him! More
by Jammielyell
Employees Worked With
William Butler
April 28, 2020
Heritage has a great team. I’ve been a customer for over 15 years and would never go anywhere else for my vehicle needs. Love this place 15 years and would never go anywhere else for my vehicle needs. Love this place More
by Anonymous
Employees Worked With
Victor Clash, Jared Wright, Joseph Perry, Melvin Green, Russell Troxell, Cece Murphy, Melissa Hall, Mohammed Qureshey
April 28, 2020
Second time purchasing a Jeep from this dealership and I will keep coming back. The staff and their customer service is out standing. They work hard to make sure you are pleased! Shandly is a great sales pe will keep coming back. The staff and their customer service is out standing. They work hard to make sure you are pleased! Shandly is a great sales person and knows his stuff! I definitely recommend this dealership. More
by Sadye G
April 28, 2020
Great dealership This is the 4th vehicle that we have purchased from Heritage (3 from Chevy 1 from Ram). We are always treated wonderful at Heritage and that is why w This is the 4th vehicle that we have purchased from Heritage (3 from Chevy 1 from Ram). We are always treated wonderful at Heritage and that is why we will never go to another dealership! More
by The Hall Family
April 21, 2020
Shandly Blair was top notch. Made my experience exceptional! Took care of everything I needed very quickly! Shandly was not pushy, very knowledgeable and professional! exceptional! Took care of everything I needed very quickly! Shandly was not pushy, very knowledgeable and professional! More
by Brendanduker
Employees Worked With
Tony Pozderac, Shandly Blair, D A
April 02, 2020
I made an appointment with William Butler to see about a new Ram. We went over some forms and had the help of Tony, Jared, and Marcus. Everything went good. new Ram. We went over some forms and had the help of Tony, Jared, and Marcus. Everything went good. More
by archie83129
Employees Worked With
Jared Wright, Timothy Deinlein, Jon Berenson, William Butler
March 23, 2020
Charger Rocks as does John My husband needed a car for his commute to work but needed a sedan for the family and good gas mileage. Style was also a factor, if you have a commute My husband needed a car for his commute to work but needed a sedan for the family and good gas mileage. Style was also a factor, if you have a commute you need to like your ride. He looked at many sedans but always came back to the Charger. John was ready to have the exact car we wanted brought in but asked us to come down and look at the one on his lot. He showed us a Charger that had a lot more on the inside than we were looking for but we were getting more bang for our buck. He did not pressure us into buying it, in fact we decided quickly it was a great deal so we moved that night. Things moved very quickly and within 2 hours we were out the door with our brand new Charger. Best and quickest deal ever. Thank you to John F and Tony H for all you did--wonderful team. More
by kimswam
March 21, 2020
John is AMAZING!! I purchased my car about 2 months ago and John made the process super easy. Since this was my first car, I thought I would have a hard time finding th I purchased my car about 2 months ago and John made the process super easy. Since this was my first car, I thought I would have a hard time finding the perfect car for me. But, with John's great help, I found my dream car! I could not have done it without John!! More
by Regine Moore
Employees Worked With
John Ferraiuolo
March 20, 2020
Jared is amazing!! He really did EVERYTHING he could to get me into my jeep!! He smiled every step of the way!! He eased my anxiety and made the process so much easier!! BABY YODA is my dream jeep. Than get me into my jeep!! He smiled every step of the way!! He eased my anxiety and made the process so much easier!! BABY YODA is my dream jeep. Thank you Jared!! More
by nursenancy31
Employees Worked With
Jared Wright
