Heritage Chrysler Dodge Jeep Ram Owings Mills

3rd Vehicle Purchased from Tim Deinlein We had originally purchased two vehicles, about a year and a half ago, from Tim Deinlein. He was patience and worked with us so everyone walked away We had originally purchased two vehicles, about a year and a half ago, from Tim Deinlein. He was patience and worked with us so everyone walked away happy. Recently as things changed and we wanted to upgrade one of the vehicles we went back to Tim. He met with me within a day of me reaching out to him and we were able to get everything squared away. The process was as painless as possible. When the time comes I'm sure we'll look back to him for another vehicle. I would be remissed if I didn't also say a thank you to Tony Hart. He handled the back office paperwork as you sit and sign paper after paper. It obviously is part of the car buying process but can be tedious. Tony was helpful and made it as painless as possible. More

Great experience, family environment. This could not have been a more professional experience. Everyone treated me and my daughters whom I brought along like they were part of their own f This could not have been a more professional experience. Everyone treated me and my daughters whom I brought along like they were part of their own family. Valued our time as well as our input, and were never pushy. Thankful to have such a pleasant experience as a first time new car buyer! A++ More

Jared is a phenomenal salesman! He went above and beyond to make sure I was satisfied with my purchase! When I wasn’t sure about the vehicle that was shown, Jared went to a sister dealership to pick up a ca to make sure I was satisfied with my purchase! When I wasn’t sure about the vehicle that was shown, Jared went to a sister dealership to pick up a car that he knew I would be satisfied with. There wasn’t any pressure. All involved wanted to make sure I was happy with the purchase and I am! Thanks Heritage! More

Shandly is a great salesman! He was very determined to help me find a car that I loved, and very patient in my decision-making process. I am very happy with the car that I bought. help me find a car that I loved, and very patient in my decision-making process. I am very happy with the car that I bought. More

We had a great experience! Ken Glass was excellent to work with and we got an awesome price. Sales transaction completed in 3.5 hours. work with and we got an awesome price. Sales transaction completed in 3.5 hours. More

Very helpful not pushy. Got me exactly what I needed at a price that I value. Definitely referring all my friends and family to go here. price that I value. Definitely referring all my friends and family to go here. More

It was great. Had a good experience. They took an interest in what I was looking for. I'm satisfied with my purchase. Very pleased. interest in what I was looking for. I'm satisfied with my purchase. Very pleased. More

From sales, service to management my concerns are always addressed in a timely matter. Buying a new truck was fast and easy. It’s not often you walk in a dealership and buy the vehicle of choice within 3hou addressed in a timely matter. Buying a new truck was fast and easy. It’s not often you walk in a dealership and buy the vehicle of choice within 3hours! More

Absolutely Horrible He is not a good manager at all. Poor customer service and a terrible attitude. Owings Mills Dodge will never get my service again. Unsatisfied! He is not a good manager at all. Poor customer service and a terrible attitude. Owings Mills Dodge will never get my service again. Unsatisfied! More

Mr. Clash is always attentive to the service I receive for my Durango. He's professional, courteous, competent and is an excellent asset to your company!!! for my Durango. He's professional, courteous, competent and is an excellent asset to your company!!! More