Back

Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,520 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

11212 Reisterstown Road

Owings Mills, MD

21117

Directions

By Type

Showing 1,520 reviews

February 25, 2020

Great experience, family environment. This could not have been a more professional experience. Everyone treated me and my daughters whom I brought along like they were part of their own f More

by Keith W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferraiuolo
Feb 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Congratulations on your new vehicle, Keith! We are very happy to have provided you with such a positive experience! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 24, 2020

Jared is a phenomenal salesman! He went above and beyond to make sure I was satisfied with my purchase! When I wasn’t sure about the vehicle that was shown, Jared went to a sister dealership to pick up a ca More

by Kris
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright, Melvin Green
Feb 26, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Kris, we strive for 100% satisfaction, and it is great to see you had such a positive experience working with Jared! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

February 23, 2020

Shandly is a great salesman! He was very determined to help me find a car that I loved, and very patient in my decision-making process. I am very happy with the car that I bought. More

by Nchris
Recommend Dealer
Yes
Employees Worked With
Shandly Blair
Feb 25, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Nchris, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 23, 2020

We had a great experience! Ken Glass was excellent to work with and we got an awesome price. Sales transaction completed in 3.5 hours. More

by Mrs. W.
Recommend Dealer
Yes
Employees Worked With
D A, Kenneth Glass
Feb 25, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Mrs. W, thank you for your kind review; we are happy to pass along your comments to Ken Glass at Heritage Chrysler Dodge Jeep RAM Owings Mills! We look forward to your next visit! Take care!

February 21, 2020

Very helpful not pushy. Got me exactly what I needed at a price that I value. Definitely referring all my friends and family to go here. More

by Denel83
Recommend Dealer
Yes
Employees Worked With
Jared Wright, Philo Gentles
Feb 24, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2020

It was great. Had a good experience. They took an interest in what I was looking for. I'm satisfied with my purchase. Very pleased. More

by Justin_wlms
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Feb 24, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

February 20, 2020

From sales, service to management my concerns are always addressed in a timely matter. Buying a new truck was fast and easy. It’s not often you walk in a dealership and buy the vehicle of choice within 3hou More

by A New Jeep Owner
Recommend Dealer
Yes
Employees Worked With
Jerome Brown, Shandly Blair, Marcus Heflin
Feb 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Owings Mills

February 18, 2020

Absolutely Horrible He is not a good manager at all. Poor customer service and a terrible attitude. Owings Mills Dodge will never get my service again. Unsatisfied! More

by Apettway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Erbe
Feb 19, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for sharing your feedback about your recent experience at Heritage Chrysler Dodge Jeep RAM Owings Mills. We value all of our customers’ insight and sincerely apologize your experience was less than positive, as this is not our way of doing business at any of our MileOne stores. We appreciate you taking the time to speak with our Service Director, John Erbe, regarding the situation and were glad to address your concerns. As discussed, if you have any further questions or future vehicle needs, please contact John at jerbe@mileone.com or 410.654.7920 and he will be happy to assist. Again, thank you for your time and consideration. We look forward to working with you soon.

February 17, 2020

Mr. Clash is always attentive to the service I receive for my Durango. He's professional, courteous, competent and is an excellent asset to your company!!! More

by Tony T.
Recommend Dealer
Yes
Employees Worked With
Victor Clash
Feb 19, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Tony, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Owings Mills!

February 15, 2020

Ken Glass 5 Stars Great dealership with great prices and an even better team. Dealt with Ken Glass for over a month and from start to finish he was awesome to work with More

by Jordan Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Glass
Feb 17, 2020 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

...
40
...