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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.4
1,521 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,521 reviews

November 18, 2019

Absoultely a very good experience I am glad Jared was there to help me with my research for my next vehicle, he was very kind and patient with all my questions, he helped me to find th More

by Alex Fonseca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Nov 21, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Alex, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs. Take care!

November 18, 2019

I Went To Jared Jared is tall and sweet and a very easy guy to work with. I had no idea of buying car today but he made it a joy to buy. Thanks a whole bunch! More

by Greenlady49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright, D A
Nov 21, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

November 18, 2019

I Went To Jared! My mother and I came looking and hoping to get a good deal for a car. Our salesman Jared came to the rescue! Not only did he find us a car, but he got More

by russellg28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright, D A
Nov 21, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Owings Mills. Safe travels!

November 16, 2019

I purchased a 2020 Jeep Wrangler from John and Heritage Jeep and found both to be kind and professional. I am pleased with my interaction and would consider seeing them again in the future. I found they ha More

by Mark
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferraiuolo, D A
Nov 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Congratulations on your new Jeep! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2019

Very good experience Jared was very helpful even doing research on the vehicle I was interested in. He listened to my question and concerns and put me at ease. His genuine More

by Akadad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Nov 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Congratulations on your new vehicle and thank you for such a great review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2019

It’s always a pleasure with doing business with Jared. He made sure I could leave the dealership in my dream car. Thank you Jared! More

by auggiit
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
Nov 15, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Auggiit, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Owings Mills. Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Owings Mills! We hope to be of service to you again! Take care!

November 11, 2019

Excellent! Everyone I dealt with was a true professional. Friendly, attentive and courteous. John and Tony bent over backwards to find me the truck I wanted. Bre More

by helemach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breion Riddick, John Ferraiuolo, Tony Pozderac
Nov 12, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Helemach, thank you for your feedback. We're thrilled you found John and Tony knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2019

Poor service Terrible experience and service. I made an appointment for 8 AM today and informed both the individual on the phone and the service rep that I would More

by Poor service
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ian
Nov 14, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Owings Mills. Your input is important to us, as we strive to meet then exceed the expectations of all our customers. We work hard to provide all customers with an exceptional experience and are disappointed this did not occur. We sincerely apologize for your extended wait time and any confusion that occurred in our Service Department, as this was never our intention. We have shared your comments and concerns with our management team and service staff and are confident they will use this feedback to improve their processes moving forward. We value you as our customer and would greatly appreciate the opportunity to restore your faith in Heritage Chrysler Dodge Jeep RAM Owings Mills. At your earliest convenience, please contact our Service Director, John Erbe, at jerbe@mileone.com or 410.654.7920 so that we may rectify our missteps and ensure your next sales or service experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued input. We sincerely hope to speak with you soon.

November 05, 2019

Awsome as Always 3rd time working with this amazing dealership and its employees. Got what I wanted and they made it happen. I will always recommend these guys to anyb More

by Jamal Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Herbert, John Ferraiuolo
Nov 06, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Jamal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 01, 2019

Very friendly sales people and secretaries, very honest managers I leased my ram truck here and had a very smooth and easy time! Shandly blair is the best! No run around, just honesty Thanks so much, More

by Abraham r.
Recommend Dealer
Yes
Employees Worked With
Tony Pozderac, Shandly Blair
Nov 04, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Abraham, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs. Take care!

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