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Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
1,521 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,521 reviews
October 17, 2019
Ended Our Chat I was chatting with Mr. Tim asking about a vehicle. He ended the chat purposefully. It was not very professional of him. How can he expect to get busi I was chatting with Mr. Tim asking about a vehicle. He ended the chat purposefully. It was not very professional of him. How can he expect to get business if he does not treat his customers well. More
by John Smith
Employees Worked With
Timothy Deinlein
October 16, 2019
Just amazing John was just amazing and very helpful I would definitely recommend Owings mills dealership to everyone and I definitely would recommend John F. he John was just amazing and very helpful I would definitely recommend Owings mills dealership to everyone and I definitely would recommend John F. he is great thank you for the promising experience More
by tinatunstalle23
Employees Worked With
John Ferraiuolo
October 15, 2019
Jerry Follmeyer was friendly, very helpful, and explained my problem & in detail. Jerry’s information eased my automotive worries. I left knowing my options and my remedy. my problem & in detail. Jerry’s information eased my automotive worries. I left knowing my options and my remedy. More
by Magpie
Employees Worked With
Jerry Follmeyer
October 12, 2019
Absolutely Amazing The staff at Heritage is amazing. They are beyond helpful and made my car buying experience easy and enjoyable. They bent over backwards to find me th The staff at Heritage is amazing. They are beyond helpful and made my car buying experience easy and enjoyable. They bent over backwards to find me the vehicle of my dreams at an amazing price and I couldn’t be more happy and satisfied with my decision to buy from them. I highly recommend this dealership! More
by mackchambo
Employees Worked With
John Ferraiuolo, Jon Berenson
October 10, 2019
Always receive prompt Positive Professional and Curteous service. The job is always completed within the time frames given and done to perfection. I always leave pleased with service given. service. The job is always completed within the time frames given and done to perfection. I always leave pleased with service given. More
by Storyofruth
Employees Worked With
Victor Clash
October 08, 2019
This was a safety recall. I was going to drop it off & pick up the next day — but I didn’t have to — they took care of it right away for me — and it was already at the end of their day — but they did it a pick up the next day — but I didn’t have to — they took care of it right away for me — and it was already at the end of their day — but they did it anyway for me and I didn’t need to leave it! Outstanding service! More
by DustyDave
Employees Worked With
James Luers, Mohammed Qureshey
October 08, 2019
Service was horrible. I asked for 5 tire rotation. Wasn’t done. Couldn’t understand the service rep - heavy Indian accent. He called and said something about they couldn’t get the wheels off but never gave done. Couldn’t understand the service rep - heavy Indian accent. He called and said something about they couldn’t get the wheels off but never gave an explanation. Asked for shuttle back from work to dealership. After hour and 30 minutes had to call back. More
by Boodahbaby
Employees Worked With
Mohammed Qureshey
October 05, 2019
Joe Perry, Marcus and Tony really went above and beyond in working and delivering me an amazing Abarth 124 Spider. These guys are the best and I can’t recommend them enough! John Barker in working and delivering me an amazing Abarth 124 Spider. These guys are the best and I can’t recommend them enough! John Barker More
by Jbarker0007
October 05, 2019
John Ferraiuolo was my sales rep and he really took the time to listen to what I needed in a pickup truck. John was consistently in contact with me when I had questions. I am very satisfied with my Ram time to listen to what I needed in a pickup truck. John was consistently in contact with me when I had questions. I am very satisfied with my Ram 1500 pickup and the experience with John. Thank you. Jennifer Rodriguez More
by Yonkers
Employees Worked With
John Ferraiuolo, Tony Pozderac, D A
