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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.5
1,520 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,520 reviews

October 02, 2019

SUCH A GREAT EXPERIENCE! I was super nervous going into the process of buying my car but John made it super easy and made sure I never felt pressured. I truly felt he had my b More

by Rachel D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Oct 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Rachel, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you again soon!

October 02, 2019

Worst customer service. Very disappointed with lack of care for the vehicle and customer. The service adviser was unprofessional and argumentative. His name is not on our receipt of service and he didn’t More

by TheMrs.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Colwell
September 26, 2019

Easy buying experience Took my trade in and got me in a new (used) tacoma very quickly and easily. Didn't have the truck on there lot but drove me down to the other location More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKayla Harris
Sep 28, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Congratulations on your new vehicle, Ryan! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2019

Satisfied customer Staff was great. Made sure all our need were met. Provided several options. First time car buyer so they made sure we were well informed More

by tamos287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, D A
Sep 25, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello there, thank you for your kind words and congratulations on your new vehicle. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 22, 2019

Getting a car Jared helped make navigating getting a new vehicle so much easier. Thank you for a job well done. Everyone is very friendly and helpful there. More

by Busymomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wright
Sep 23, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 22, 2019

Great experience! We were 6 hours away from this dealership and Jon communicated with us to work out the best deal for the vehicle we wanted. Shandly and Anthony were a More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Berenson, Shandly Blair
Sep 23, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Alyssa, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 22, 2019

Road trip to Maryland Emailed Jared about a Jeep I found on Heritage's website and he got right back to me, got a price quote and a few weeks later my wife and I made the 6 More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
Sep 23, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Scott, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 22, 2019

Teenager is happy!! I purchased a new Jeep from John last summer. I came back this summer so my son could purchase his first car. John was delightful and made the process More

by Bonzlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo
Sep 23, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2019

Such a great experience! I had a wonderful experience purchasing a brand new Jeep Grand Cherokee this past Labor Day. John made this a pain-free purchase. I am so pleased with More

by JLR95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferraiuolo, Tony Pozderac
Sep 23, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2019

SO happy with my new jeep! Decided to make a decision to upgrade my old car to a jeep wrangler. I went in, told John what i wanted and what i was looking for and he made sure to More

by claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, Tony Pozderac, Philo Gentles
Sep 23, 2019 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Claudia, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

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