
Heritage Chrysler Dodge Jeep Ram Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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SUCH A GREAT EXPERIENCE! I was super nervous going into the process of buying my car but John made it super easy and made sure I never felt pressured. I truly felt he had my b I was super nervous going into the process of buying my car but John made it super easy and made sure I never felt pressured. I truly felt he had my best intentions in mind during the whole process. I can’t thank him enough for making this process as easy as possible for me! More
Worst customer service. Very disappointed with lack of care for the vehicle and customer. The service adviser was unprofessional and argumentative. His name is not on our receipt of service and he didn’t care for the vehicle and customer. The service adviser was unprofessional and argumentative. His name is not on our receipt of service and he didn’t offer a business card. The service manager Josh Coldwell was rude and dismissive. Unfortunately there will be no repercussions for this behavior. We will take our vehicles and our business elsewhere. More
Easy buying experience Took my trade in and got me in a new (used) tacoma very quickly and easily. Didn't have the truck on there lot but drove me down to the other location Took my trade in and got me in a new (used) tacoma very quickly and easily. Didn't have the truck on there lot but drove me down to the other location and I test drove it back . Very convenient More
Satisfied customer Staff was great. Made sure all our need were met. Provided several options. First time car buyer so they made sure we were well informed Staff was great. Made sure all our need were met. Provided several options. First time car buyer so they made sure we were well informed More
Getting a car Jared helped make navigating getting a new vehicle so much easier. Thank you for a job well done. Everyone is very friendly and helpful there. Jared helped make navigating getting a new vehicle so much easier. Thank you for a job well done. Everyone is very friendly and helpful there. More
Great experience! We were 6 hours away from this dealership and Jon communicated with us to work out the best deal for the vehicle we wanted. Shandly and Anthony were a We were 6 hours away from this dealership and Jon communicated with us to work out the best deal for the vehicle we wanted. Shandly and Anthony were also excellent in taking care of us making sure we received to best customer service and options for our vehicle. Would highly recommend this dealership! More
Road trip to Maryland Emailed Jared about a Jeep I found on Heritage's website and he got right back to me, got a price quote and a few weeks later my wife and I made the 6 Emailed Jared about a Jeep I found on Heritage's website and he got right back to me, got a price quote and a few weeks later my wife and I made the 6 hour drive down to Owings Mills. Jared went above and beyond what he needed to to make this such a painless process. Anyone who is looking for a new Jeep I would say go to Jared's no matter how far you need to drive!! You will not regret it. Thanks so much for everything Jared!!! More
Teenager is happy!! I purchased a new Jeep from John last summer. I came back this summer so my son could purchase his first car. John was delightful and made the process I purchased a new Jeep from John last summer. I came back this summer so my son could purchase his first car. John was delightful and made the process quick and easy! More
Such a great experience! I had a wonderful experience purchasing a brand new Jeep Grand Cherokee this past Labor Day. John made this a pain-free purchase. I am so pleased with I had a wonderful experience purchasing a brand new Jeep Grand Cherokee this past Labor Day. John made this a pain-free purchase. I am so pleased with how everything went that day. More

SO happy with my new jeep! Decided to make a decision to upgrade my old car to a jeep wrangler. I went in, told John what i wanted and what i was looking for and he made sure to Decided to make a decision to upgrade my old car to a jeep wrangler. I went in, told John what i wanted and what i was looking for and he made sure to have me leave the same day in my dream car for the price i was hoping for. So happy with my purchase and the customer service at this dealership. Everyone at the dealership was so helpful and friendly. Highly recommend. More