Heritage Chrysler Dodge Jeep Ram Owings Mills

WORST EXPERIENCE EVER!!!!! Charged me $870 over a 2 month period to reset my codes about five time and tell me my car was fixed . everytime i drove off the lot the lights in t Charged me $870 over a 2 month period to reset my codes about five time and tell me my car was fixed . everytime i drove off the lot the lights in the dash came back on thanks for taking my money and not fixing the problem worst experience ever. And jerry forrel is the represenative i dealt with this entire time worst experience ever More

Great experience I was looking for the truck I wanted and the sales consultant did not beat around the Bush. I told him what I wanted and he showed me that truck. Did I was looking for the truck I wanted and the sales consultant did not beat around the Bush. I told him what I wanted and he showed me that truck. Did not play games. I will tell all my friend and family where to go when they need a car or truck. Thank you so much John Ferraiuolo! More

Horrible service experience Terrible. We had our car towed there on a Sunday. We are suspecting a dead battery. It’s now Thursday and they still haven’t even just looked at it to Terrible. We had our car towed there on a Sunday. We are suspecting a dead battery. It’s now Thursday and they still haven’t even just looked at it to xxxxx the issue. We have had to call them every day and each day is a different story for why they haven’t looked at it yet. We’ve purchased 2 vehicles from this company and I can now safely say we will no longer be a repeat customer. Feeling like they lost interest in us as a person the minute we made the purchase. More

Great service Fast oil change on my wife's Jeep. It's nice they have the quick service for oil changes. These guys are my go to for all of my vehicles. Fast oil change on my wife's Jeep. It's nice they have the quick service for oil changes. These guys are my go to for all of my vehicles. More

Great experience Friendly, People working hard to provide the best possibilities to find just the right vehicle and the best deal. Highly recommend! Much thanks given Friendly, People working hard to provide the best possibilities to find just the right vehicle and the best deal. Highly recommend! Much thanks given to each individual person assisting me. Also noted, service has always been top notch for my Jeep now owned and previously owned. Trustworthy!!! More

DEALER OF THE CENTURY Jared is AMAZING!!! Very attentive and caring. He’s very knowledgeable about his craft and has mastered the job to perfection!!! 5 STARS ALL AROUND Jared is AMAZING!!! Very attentive and caring. He’s very knowledgeable about his craft and has mastered the job to perfection!!! 5 STARS ALL AROUND More

Very friendly and helpful Jared was very helpful in the whole ordeal. He made buying the wrangler very easy. I will definitely recommend him to my friends/family. Thanks a lo Jared was very helpful in the whole ordeal. He made buying the wrangler very easy. I will definitely recommend him to my friends/family. Thanks a lot Jared! More

Worst service ever Had an appointment at 8am till noon. Called and left 2 messages and still 2weeks later no response. My car wasn't touched. No the 1st time Victor has Had an appointment at 8am till noon. Called and left 2 messages and still 2weeks later no response. My car wasn't touched. No the 1st time Victor has given bad service and no response More

Repair on a 2005 Jeep The staff was most courteous from intake through completion. Work was done efficiently and I was kept apprised of the progress. I am very pleased wit The staff was most courteous from intake through completion. Work was done efficiently and I was kept apprised of the progress. I am very pleased with the quality of the reptwork. More

Emergency - Emergency Break Repair Called Victor because I broke my emergency break. I am from rural Vermont and Victor provides the level of customer service needed to keep my coming b Called Victor because I broke my emergency break. I am from rural Vermont and Victor provides the level of customer service needed to keep my coming back. More