Heritage Chrysler Dodge Jeep Ram Owings Mills

The Best Thank you! Thank you! Thank you! I have gotten on Shandly"s nerves so bad, I feel like we're family! Shandly has been so helpful during a very stressf Thank you! Thank you! Thank you! I have gotten on Shandly"s nerves so bad, I feel like we're family! Shandly has been so helpful during a very stressful car buying process. He helped make the impossible possible. Let me mention, this is the 2nd vehicle he helped me with. He is definitely one of the greatest assets to this dealership. Sorry, but I'm biased. I will forever do business here and refer business to him. More

Great customer service! My husband and I stopped by to take a look at a jeep that was for sale. John had came out to assist us. We took the car for a test drive and came bac My husband and I stopped by to take a look at a jeep that was for sale. John had came out to assist us. We took the car for a test drive and came back the next day to purchase the Jeep. Through out the whole process of purchasing the Jeep John was amazing. He made sure we were happy and got what we wanted. John also helped me pair my phone and explained the different future on the screen. Thanks John!! More

Amazing attention to detail Todays experience was awesome from meeting shandly Blair in Dunkin Donuts before his shift to the final signature with Jared Herbert everyone at her Todays experience was awesome from meeting shandly Blair in Dunkin Donuts before his shift to the final signature with Jared Herbert everyone at heritage was amazing, great job guys. See you for our next purchase More

Jared is awesome! Jared was very willing to take his time in finding a vehicle that met our needs and making you not feel pressured. Would recommend him to anyone. Saa Jared was very willing to take his time in finding a vehicle that met our needs and making you not feel pressured. Would recommend him to anyone. Saad also very helpful in reviewing finance options. More

Quick and easy ,ready to put you in a car,! I visited the dealer as a repeat to heritage purchasing . I could tell they were gonna do thier best to earn my buisness right from the start .I was p I visited the dealer as a repeat to heritage purchasing . I could tell they were gonna do thier best to earn my buisness right from the start .I was pleased that the salesman did his best to accommodate me and the rest of the staff as well . Like a well oiled machine thier team had me wheeling in a few hours which surprised me it was that easy ,thanks team More

A True Gladiator of Customer Service! Jon was amazing to work with in my Jeep Gladiator order. Very informative on this brand new vehicle, he walked me through what to expect with my speci Jon was amazing to work with in my Jeep Gladiator order. Very informative on this brand new vehicle, he walked me through what to expect with my special order. He's super friendly, likable and easy to work with. The entire process was probably the easiest and most comfortable car purchase I've experienced. No stress, no headaches - just straight-forward, honest talk and a super smooth purchase. Jon's the man, and I'll be sending people his way when they're ready to buy their next car. Thanks Jon! More

New RAM Purchase We've purchased our previous Ram Trucks here, and referred individuals as well who have purchased in past. Jon provided excellent sales and support t We've purchased our previous Ram Trucks here, and referred individuals as well who have purchased in past. Jon provided excellent sales and support through the process, and again... another satisfied sales! More

Amazing Service !!!!!!!!!!!!!!! Supa Supa Amazing Omg so Jon was so amazing he was very professional and prompt. I had sent him a email not knowing that he was not in that day and the next day he ca Omg so Jon was so amazing he was very professional and prompt. I had sent him a email not knowing that he was not in that day and the next day he called me not email and apologize for missing my email request . Just awesome I would recommend him and this company to anyone that was in need of purchasing a car. I even tagged this location and Jon on my instagram account . More

Jared is very helpful I bought a truck several months ago through Jared. Ram didn’t include a special wiring harness. Jared went to bat for me and was able to convince ra I bought a truck several months ago through Jared. Ram didn’t include a special wiring harness. Jared went to bat for me and was able to convince ram to send it to me. He’s great with communication and keeping you appraised of the status of your request. More

Awesome service Always great service and Friendly employees. I never mind bringing in my vehicle. Even the employees that were not working with me greeted me with a Always great service and Friendly employees. I never mind bringing in my vehicle. Even the employees that were not working with me greeted me with a smile. More