Heritage Chrysler Dodge Jeep Ram Owings Mills

Great experience I’ve been dealing with car salesman and dealers for years and I’ve never had a better experience than with Tim and the sales manager, Tony. No bsing, I’ve been dealing with car salesman and dealers for years and I’ve never had a better experience than with Tim and the sales manager, Tony. No bsing, gave me the best deal possible and was very honest. Was even willing to drive 150 miles just to pick up the car, they won’t disappoint. More

Best Service If I need to hire 10 people, I love to have 10 Brent Ivie's in my team. Perfect person for service industry. Very patient, understanding, technical en If I need to hire 10 people, I love to have 10 Brent Ivie's in my team. Perfect person for service industry. Very patient, understanding, technical enough to explain, a good adviser and a person feels like 'customer satisfaction is his first priority'. I have a little bitter experience with Sales but not at all with Service department. Brent - Keep going. Industry need people like you. More

Satisfied customer!!! My experience was all around great! John and the manager were very welcoming and professional. The finance process was smooth and not very time consum My experience was all around great! John and the manager were very welcoming and professional. The finance process was smooth and not very time consuming. Honestly, it was my best car buying experience! More

Very easy, hassle free process John was terrific. I did not have an appointment & was looking at cars on the lot. (I had, in fact, semi-committed to buy a car at a different dealer John was terrific. I did not have an appointment & was looking at cars on the lot. (I had, in fact, semi-committed to buy a car at a different dealership.) John asked a lot of questions about what I was looking for and what was important to me. I realized that I did want a larger, safer car than the one I had been considering. This was the first car I bought on my own since my husband died. John was friendly & patient & I am very happy with the whole process (one I had been dreading.) I would very much recommend John. More

Most fun I ever had buying a car I got a great deal it got Even better when the car got hit on way to final inspection I thought it was a con cause of the price I was paying but then I got a great deal it got Even better when the car got hit on way to final inspection I thought it was a con cause of the price I was paying but then they called me up with another with more options and kept the price Tim was greT we had a lot of laughs and the process was super smoth. Tony the sales manager was direct honest and totally helpful as well as tony in finiacing I’ll be back to get my hell cat in 10 years when this bad boy need to be traded in byw I drove all the way from Brooklyn cause these know how to and want to sell cars More

Very professional and courteous Top notch staff covered all the bases through the whole process. Great experience!! Couldn't have asked for a friendlier or more knowledgeable salespe Top notch staff covered all the bases through the whole process. Great experience!! Couldn't have asked for a friendlier or more knowledgeable salesperson than Timothy. More

Great Experience!!! Renee was very welcoming and went step by step with me through the process. She made it a great car brying experience for me. Renee is a profession Renee was very welcoming and went step by step with me through the process. She made it a great car brying experience for me. Renee is a professional and pleasant person. More

My 3rd truck from Heritage Chrysler Dodge Jeep Ram In less then 3 years, I have purchased 3 trucks from Timothy Deinlein. We won't go into why I needed three different vehicles in such a short time, b In less then 3 years, I have purchased 3 trucks from Timothy Deinlein. We won't go into why I needed three different vehicles in such a short time, but the fact that I kept coming back to Tim should speak volumes :) I enjoy working with Tim. He certainly knows the product line, inside and out, and takes time to explain what packages and options are available, and why I may, or may not want it. I usually came in knowing what I wanted, and Tim would go to work to locate the unit I wanted. It usually didn't take long to negotiate a price that was acceptable to myself, and the dealership. I've been driving MOPARs since 1974, and I would most certainly recommend Tim, and this dealership for all your CDJR needs. More

First time owning a Dodge This is my first time buying a Dodge vehicle. Even though i always liked Dodge design and performance, all vehicles I've owned have been either Toyota This is my first time buying a Dodge vehicle. Even though i always liked Dodge design and performance, all vehicles I've owned have been either Toyota or BMW. However, now with the new Dodges coming out, especially Durango, i thought it would be a great idea to get one. Tim, was great helping me decide on the vehicle i actually wanted and most importantly locating one for me with the packages and features i valued the most. The whole sales team worked quickly and efficiently to get me lease approval for the vehicle i selected. Thank you! More

Tim Deinlein We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of others dealers. He just explained some of the features of these trucks and their differences. I visited a few dealerships (not only RAM dealership) before i purchased a truck. And sales guys at these dealerships told me their trucks are the best. And when i asked why these trucks are the best and better then others, they didn’t give me the clear answer and didn’t tell me the difference. They just told our trucks are the best, better then others, bla bla bla. Well, unlike them, Tim told us all about Ram and everything about the differences between the tracks. Simply put, he helped us make the right choice. Overall, the purchase process was pretty comfortable and easy. Thanks, Tim! And when i want to change my Ram to the new one, i will come to yours dealership. More