Heritage Chrysler Dodge Jeep Ram Owings Mills

My Great Experience/ with The Advisors and work done I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it i I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it in because sunroof had a big leak in one of the drains and caused damage to my headliner and sunvisor. They were able get Their water guy to fix drain and seal around sunroof and reseat the glass. Sadly my headliner was Unavailable to be replaced but had my guy clean it best he could. My car was in shop almost two weeks with getting that fixed then along with Tune-up, Oil change and tire rotate, Fuel induction service!!! The service Manager Brent Irvie worked greatly with me on cutting the cost on the Loaner to better price And He and my Great service Advisor helped with pricing and to Text me/Call 24/7 with updates!! My service advisor was Jerome Brown and he’s a great guy. Would like to say thanks again!! Also love the 24 month warrenty on there services. More

Got just what about wanted. I got everything I wanted from the dealership without the fluff you find in other places. John Ferraiuolo did an excellent job in putting together a d I got everything I wanted from the dealership without the fluff you find in other places. John Ferraiuolo did an excellent job in putting together a deal that worked well for me. I’ve recommended him to my friends and family More

John Ferraiuolo - Great Experience John and the team at Heritage Jeep in Owings Mills made the car buying process painless. John treated me with respect and answered all of my questions John and the team at Heritage Jeep in Owings Mills made the car buying process painless. John treated me with respect and answered all of my questions clearly and succinctly. He understood that my time was important (especially on a Saturday) and was direct and no-nonsense. Overall a great experience. More

Great Service and selection Working with Joe Perry was a great experience! I will highly recommend anyone to go to Heritage to see him. The service and selection was a wonderful Working with Joe Perry was a great experience! I will highly recommend anyone to go to Heritage to see him. The service and selection was a wonderful experience. More

Car purchase experience I had a great experience at the Heritage dealership! My sales consultant, Joe Perry, was very informative and actually went out of his way to pick me I had a great experience at the Heritage dealership! My sales consultant, Joe Perry, was very informative and actually went out of his way to pick me up from my house to bring me to the dealership. It was a smooth and easy process to get what I wanted. The finance person, Roman, made everything easy and was very informative as well as the internet sales rep Steven. More

My experience could not have been better. The salesperson asked a series of questions about my needs and preferences. As a result, I came away with a car I loved. The salesperson and sales man The salesperson asked a series of questions about my needs and preferences. As a result, I came away with a car I loved. The salesperson and sales manager were clear and considerate about all financial aspects. The lady who handled the paper work was fun and completely efficient. Everyone was gracious and working hard to offer the best deal possible. THANK YOU More

Good experience Ordered a new Jeep rubicon. Joe Perry and the sales manager kept me updated as best as possible throughout the process. This is the third car I've pu Ordered a new Jeep rubicon. Joe Perry and the sales manager kept me updated as best as possible throughout the process. This is the third car I've purchased from heritage. Would definitely do so again. More

New Jeep purchase This is my second Jeep purchase from this dealership. and was pleased with the service. The additional options were a bit pricey I purchase them beca This is my second Jeep purchase from this dealership. and was pleased with the service. The additional options were a bit pricey I purchase them because I plan to keep my Jeep for as long as I can. More

Another one Joe took care of us again, this is now the 5th car we have purchased from him and when the time is right we will not hesitate to call Joe. Joe took care of us again, this is now the 5th car we have purchased from him and when the time is right we will not hesitate to call Joe. More

my experience was great from start to Finish My car buying experience with sales consultant John Ferraiulo, sales manager Tony Pozderac, and finance manager Tony Hart have been great. They made m My car buying experience with sales consultant John Ferraiulo, sales manager Tony Pozderac, and finance manager Tony Hart have been great. They made my car buying experience great More