Heritage Chrysler Dodge Jeep Ram Owings Mills

Amazing Service as always! Great service as usual. Victor Clash really takes great care of his customers and get you in and out fast. The service department always runs efficien Great service as usual. Victor Clash really takes great care of his customers and get you in and out fast. The service department always runs efficiently. Victor was able to set me up with a new service program for my new vehicle and informed me that I was to receive oil changes as part of my purchase, this was not explained to me at the other dealership at purchase. Another positive experience working with Heritage Service. Service manager Brent Ivie took the time to come over and say hello while in service, just to make sure everything was running smoothly. More

Great service I’ve been having my jeep serviced there for 10 years. From the service writer to the mechanics, to the cashier, these guys always take the best care I’ve been having my jeep serviced there for 10 years. From the service writer to the mechanics, to the cashier, these guys always take the best care of the customer. Greatly appreciated for having such a great dealership nearby me. This dealership is fantastic. Thanks again guys and gals. More

GREAT CUSTOMER SERVICE I recently purchased a used BMW from this dealership. The very next day, I noticed the front brakes were making a screeching noise, so I contacted my I recently purchased a used BMW from this dealership. The very next day, I noticed the front brakes were making a screeching noise, so I contacted my salesperson Joe Perry for a service appointment. They found that the brakes pads and rotors were worn down but still had enough life left to pass the MD state inspection. However, one of the managers Al Riddick signed off on replacing them for me free of charge. Thank you Heritage for your great customer service! More

2018 Jeep Sahara John Ferraiulo showed great patience with us as we worked through the options; he was adept as presenting the options, without pressure, and helping u John Ferraiulo showed great patience with us as we worked through the options; he was adept as presenting the options, without pressure, and helping us narrow them down the the vehicle and price point that was best for us. Overall, a low-stress, pleasurable buying experience. More

My New Auto Beginning I am extremely pleased with my sales representative Mr Ferraioulo He was very informative. Excellent in helping me in determining the best auto choic I am extremely pleased with my sales representative Mr Ferraioulo He was very informative. Excellent in helping me in determining the best auto choice. Excited BLESSED More

Well pleased we were met outside the door and were handled with friendly experienced personnel thru the process of purchasing a new Jeep. It was worth driving the we were met outside the door and were handled with friendly experienced personnel thru the process of purchasing a new Jeep. It was worth driving the extra miles from our home. More

Amazing Loved this dealer. Worked great with me and to keep my 3 year old occupied For the day we were there while we were looking for a Jeep! Loved this dealer. Worked great with me and to keep my 3 year old occupied For the day we were there while we were looking for a Jeep! More

Wonderful experience! John Ferraiuolo was so nice and was the best sales consultant I have ever experienced. He made an appointment, called to check on me, texted and email John Ferraiuolo was so nice and was the best sales consultant I have ever experienced. He made an appointment, called to check on me, texted and emailed for communication. He looked for the specific car I wanted, and even found the very best deal. He was so personable. Tony Pozderac, the sales manager, came over and talked to us, explaining all of our options. I really appreciated him trying to find the best deal for us. I just felt that they wanted me happy and we’re going to do everything they could to get me in my new Jeep. I’m so excited! It was a great experience! I will recommend this dealership to everyone! More

Very professional, courteous, excellent customer service They gave me a great price, they didnt play games, very straight forward and honest, and they moved my truck cap onto the new truck I purchased. They They gave me a great price, they didnt play games, very straight forward and honest, and they moved my truck cap onto the new truck I purchased. They even removed my snow plow brackets. I have bought 2 trucks from Heritage and will definitely buy my next vehicle from them. I highly recommend Heritage! More

Son's car We have brought several of or cars at heritage and will continue to purchase more in future. Joe Perry is our sales person and the only sales person I We have brought several of or cars at heritage and will continue to purchase more in future. Joe Perry is our sales person and the only sales person I will deal with. He is the best,greatest and the most wonderful sales person ever. As long as Joe Perry is at heritage we will continue to come back. More