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Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

Owings Mills, MD

3.9
178 Reviews

178 Reviews of Heritage Chrysler Dodge Jeep Ram Owings Mills - Service Center

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October 20, 2018

More than 40 years of superb service Heritage has an excellent service center to keep my vehicles running safely and as new. Their mechanics are top quality Chrysler certified that do goo More

by Vette8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash, Kristin Parker, Robert Rivenbark
Oct 25, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2018

Best Service If I need to hire 10 people, I love to have 10 Brent Ivie's in my team. Perfect person for service industry. Very patient, understanding, technical en More

by Chandra Yadla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ivie
Oct 12, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Chandra, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

September 25, 2018

Robert is The Man!!! There are not enough words...BUT Robert understands how important it is to possess GREAT CUSTOMER SERVICE SKILLS! He always has a smile and a kind wor More

by Kyra5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rivenbark
Oct 09, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for sharing your response to our staff’s outstanding customer service! If you're ever in need of more help, please let us know!

September 18, 2018

Robert Rivenbark is #1 A special thanks to Robert. Always courteous. always takes the time to answer questions, he is the reason I love Heritage!!! Bring back the Chrysler 2 More

by Love 200s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent Ivie, Edward Still, Robert Rivenbark, Russell Troxell
Sep 20, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2018

Great experience at Heritage service dept I have always had a very good experience with the service dept at Heritage since the first time 8 years ago. Scott is the best,I will always take my More

by Happy nurse 25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash, Robert Rivenbark
Sep 19, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 12, 2018

Would recommend their sales & service department to anyone! We have purchased several vehicles at Heritage over the years. The sales staff is always friendly knowledgeable and helpful. The service department is More

by Gadget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rivenbark
Sep 14, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We are so happy to read such a great review about Heritage Chrysler Dodge Jeep RAM Owings Mills! Thank you for choosing us for all of your automotive needs! Have a great day!

September 01, 2018

A service manager that cares I have never been so welcomed and listened to as when I talk to Brent! He cares about his customers and the care that I receive when my Jeep is in th More

by Tjc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ivie
Sep 04, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2018

They are the best. Friendly sale staff. Service department is the best. Fast dependable service. Service department in and out on time. Repair cost is reasonable and de More

by Very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Clash, Edward Still, Gerald Deshields, Robert Rivenbark, Roman Clark
Sep 04, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hello, thank you for taking the time to leave a review for us at Heritage Chrysler Dodge Jeep RAM Owings Mills. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2018

Everyone was extremely helpful. Courteous and helpful dealership. Would highly recommend. Brent went out of his way to deliver a very high level of customer service. The whole team More

by karen_jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash
Sep 04, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!

August 28, 2018

Excellent Service Victor and Brent are excellent representative of the owings mills dealership. I have been impressed by Brent throughout the years and cant imagine goi More

by Dcrawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ivie, Victor Clash
Sep 04, 2018 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

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