Heritage Chrysler Dodge Jeep Ram Parkville

I've been a longtime Heritage customer and have purchased over 20 vehicles from their dealerships over the years. I'd especially like to recognize Mike Kydd at Heritage Chrysler Dodge Jeep Ram Parkville f over 20 vehicles from their dealerships over the years. I'd especially like to recognize Mike Kydd at Heritage Chrysler Dodge Jeep Ram Parkville for his excellent customer service. Mike has always been helpful, responsive, and willing to take the time to discuss vehicles, trade-ins, and purchasing options. I appreciate his straightforward approach and the fact that he's willing to work with customers without making them feel pressured. Good customer service is what keeps people coming back, and Mike is a great example of that. Thanks again, Mike! Your efforts are appreciated! More

This was as pleasant of an experience as one can have while purchasing a vehicle. Despite it still essentially taking all day the team was fantastic to work with. They were not pushy at all and actually while purchasing a vehicle. Despite it still essentially taking all day the team was fantastic to work with. They were not pushy at all and actually spoke to us like people and not just another sale. I worked with Jason Anderson, as my sales associate, and he was super sweet. More

Had a wonderful experience buying a used Ford Escape PHEV with a Honda Odyssey trade in. Eddie Anderson was my sales associate and he was a pleasure to work with. He got me in and out and I was driving home with a Honda Odyssey trade in. Eddie Anderson was my sales associate and he was a pleasure to work with. He got me in and out and I was driving home with the new (to me) car within 2 hours. More

My experience at the dealership was exceptional, and that was all thanks to Alex Acevedo. From the moment I called, Alex was friendly, professional, and incredibly knowledgeable. He took the time to understa was all thanks to Alex Acevedo. From the moment I called, Alex was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for, patiently answered every question, and never made me feel pressured. Instead, he and Brian Rodas, Store Manager, made the entire car-buying process comfortable, straightforward, and enjoyable. Alex went above and beyond to make sure I found the right vehicle and that I felt confident every step of the way. His honesty, attention to detail, and genuine commitment to customer satisfaction truly set him apart. If you're looking for a stress-free car-buying experience, I highly recommend asking for Alex Acevedo. He is an outstanding sales associate and a true asset to the dealership. Thank you, Alex, for making this such a positive experience! More

I've been coming to this dealership for years. They are courteous and attentive. Even the waiting lounge is so relaxing. However due to pricing I can only come in extreme situations. They are courteous and attentive. Even the waiting lounge is so relaxing. However due to pricing I can only come in extreme situations. More

Such a smooth and efficient process for buying a used car as a first time car owner, highly recommend the folks here! MaKayla made the process incredibly simple and made sure I was comfortable and confident as a first time car owner, highly recommend the folks here! MaKayla made the process incredibly simple and made sure I was comfortable and confident the entire time. Thanks y’all! More

Always a great pleasure working with Mike Kydd. All of my questions have been answered for now All of my questions have been answered for now More

Axel did a great job, one of the most upfront and transparent dealers you could ask for. The whole process was straightforward with no pressure or surprises. Definitely recommend working with them. transparent dealers you could ask for. The whole process was straightforward with no pressure or surprises. Definitely recommend working with them. More

Erin was amazing to work with. I always dread the purchasing process, but she made this experience unlike most of my others. I felt comfortable, but most importantly she was also a I always dread the purchasing process, but she made this experience unlike most of my others. I felt comfortable, but most importantly she was also able to get me to a price I wanted to be at. I would absolutely recommend Erin if you're in the market for a new vehicle! More

I recently purchased my Dodge Durango from Heritage CDJR, and I couldn’t be happier with the experience. I want to give a big thank you to my salesperson, Chano, as well as the manager and finance manager fo and I couldn’t be happier with the experience. I want to give a big thank you to my salesperson, Chano, as well as the manager and finance manager for all their help and patience throughout the process. Chano’s level of knowledge was outstanding, he clearly has years of experience, and it really showed. He took the time to answer all my questions and made sure I felt confident every step of the way. By the end, I knew I was making the right decision. The entire team provided a high level of service, and everything worked out smoothly. I absolutely love my new car! I would definitely recommend Chano and this dealership to my friends and family. Thank you all so much for making this happen! More