Heritage Chrysler Dodge Jeep Ram Parkville

Excellent Experience! My fiancé and I went in on September 10th to buy a vehicle and walked out owning a 2018 Dodge Grand Caravan! Chad made everything simple and understan My fiancé and I went in on September 10th to buy a vehicle and walked out owning a 2018 Dodge Grand Caravan! Chad made everything simple and understandable. I couldn’t have asked for a better experience! More

Sold truck out from under me I was in the dealership on September 10, 2018 to look at a truck. I took the truck for a test drive and was very interested in it, but it had a strong I was in the dealership on September 10, 2018 to look at a truck. I took the truck for a test drive and was very interested in it, but it had a strong smell of antifreeze coming from under the hood I advised Richard (aka Buddy) of the smell and he acknowledged that he also smelled same and said he was gonna take the truck over to service to have it looked at, then he asked if I want to see the numbers, I said yes and got the figures with trade in, at witch time he got the manager Robert Wills who told me that he would all me when the truck come out of service, I waited a few hours and called to check progress and spoke to Buddy who said that the problem was the coolant tank was over full, I said great I would like to come and purchase the truck, that’s when he said well it has been sold, so I asked to speak to Rob who said we don’t hold any vehicles for anybody so I brought to his attention that he and Buddy both said that they would call me when done in service (which they never did) and he was making up any excuse to get off the phone with me I do not recommend this dealership More

Great service! Nick was awesome! Not only did he help us lease our current vehicle, he assisted us with returning our other lease to the Towson dealership. He was pr Nick was awesome! Not only did he help us lease our current vehicle, he assisted us with returning our other lease to the Towson dealership. He was professional, knowledgeable, friendly, but not pushy. Overall, a great experience. More

Excellent After negotiating with multiple dealerships, Heritage was able to give me the best deal over the phone. The hour and a half drive was worth it. Herit After negotiating with multiple dealerships, Heritage was able to give me the best deal over the phone. The hour and a half drive was worth it. Heritage honored the walk out price I was quoted. Jeremy was very helpful and made sure I was comfortable with my vehicle before I left and he went above and beyond with helping me install my kids car seats. More

Smooth Transaction Rodger answered all my questions over the phone. Had the car ready for me to test drive when I arrived. Smooth and efficient buying experience. Rodger answered all my questions over the phone. Had the car ready for me to test drive when I arrived. Smooth and efficient buying experience. More

Excellent Experience Rodger was very helpful in all aspects of my visit. He went over every detail of the sale from start to finish. Made it pleasurable to do business wit Rodger was very helpful in all aspects of my visit. He went over every detail of the sale from start to finish. Made it pleasurable to do business with the dealership. More

Pleasant and exciting I had a good open experience with lots of excitement and opportunity that help me out for but not just for me but also my family. I had a good open experience with lots of excitement and opportunity that help me out for but not just for me but also my family. More

Excellent Overall Experience Mitch personally ensured I received the best deal and overall experience. He treated me as I was the only Customer at the store during my time there Mitch personally ensured I received the best deal and overall experience. He treated me as I was the only Customer at the store during my time there and follow-ed up with me before, during and after the sale. Please see Mitch and his team who will make your car buying experience one that you will enjoy and post your own 5 star review. Charles Miller made sure my vehicle was ready when I came by and make me feel comfortable with the buying experience. More

2015 RAM Truck Herb Randolph was our sales associate. He went above and beyond what I expected during this purchase. He and his managers, all of whom either called o Herb Randolph was our sales associate. He went above and beyond what I expected during this purchase. He and his managers, all of whom either called or met us in person, were very friendly and knowledgeable about RAM trucks. Heritage was recommended to us by a friend. We'll gladly pass along the good experience! More

Excellent Service Advisor I brought my vehicle in for my first oil change for my jeep and my service advisor, Tommy Citro, was excellent. He made my experience quick and easy. I brought my vehicle in for my first oil change for my jeep and my service advisor, Tommy Citro, was excellent. He made my experience quick and easy. He was very knowledgeable and made me feel comfortable during the entire process. It feels great to work with someone who makes you feel comfortable and someone you can trust. More