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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,915 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,915 reviews
July 31, 2018
Great help for a great Jeep Very friendly and very helpful. Talked with Tommy on the phone he helped me out and when I brought my Jeep in he was fast to help me out. Very respect Very friendly and very helpful. Talked with Tommy on the phone he helped me out and when I brought my Jeep in he was fast to help me out. Very respectful. More
by zippy
Employees Worked With
Tommy Citro
July 31, 2018
Overall, Nik was great to work with. My experience was good here. Nik was great with finding the right vehicle for me as well as his patience. If you have a chance to visit I would reccom My experience was good here. Nik was great with finding the right vehicle for me as well as his patience. If you have a chance to visit I would reccomend him all the way. The manager of this place however I would avoid they were very pushy though Nik knew what he was doing his manager almost lost my sale for him. I'm very happy with my new jeep and it has everything I was looking for. More
by Scottdyl
Employees Worked With
Nik Bratton
July 31, 2018
Great dealership Brian was able to get me the exact jeep I wanted and worked with me to meet my needs! All of the staff was very friendly and easy to work with. Brian was able to get me the exact jeep I wanted and worked with me to meet my needs! All of the staff was very friendly and easy to work with. More
by Jwhite
July 31, 2018
Best Experience Ever In a lot of years of buy and leasing cars, I have never had such a good one. The personnel, from the General Manager to Sales and Finance, were fantas In a lot of years of buy and leasing cars, I have never had such a good one. The personnel, from the General Manager to Sales and Finance, were fantastic, friendly, patient and professional. I found myself wondering why all other experiences had not gone similarly - By far this is the best ever, and I will freely and wholeheartedly recommend Heritage to others. More
by surferrev
Employees Worked With
Doug Mrockowski, Brad Scammell, Chad Edwards
July 30, 2018
Met with a smile | A great dealership Jeremy sold me my first car -- a 2018 Jeep Wrangler JL. He met us with a smile. The entire buying experience was great. Thank you! Jeremy sold me my first car -- a 2018 Jeep Wrangler JL. He met us with a smile. The entire buying experience was great. Thank you! More
by environeill
Employees Worked With
July 30, 2018
New Vehicle My experience at this dealership was amazing. The sales rep who assisted me was very knowledgeable and met all my needs that I had for a new vehicle My experience at this dealership was amazing. The sales rep who assisted me was very knowledgeable and met all my needs that I had for a new vehicle More
by Rbull188
Employees Worked With
July 26, 2018
Above and beyond customer service. In unfamiliar territory buying a used car can be terrifying, but this experience was above and beyond my expectations. Such detailed customer service. In unfamiliar territory buying a used car can be terrifying, but this experience was above and beyond my expectations. Such detailed customer service. This company will even come to YOU! Extremely transparent! Individual help along each step of the process. I am very happy to say the least with my purchase. Michael Lanci was a godsend. I am now a lifelong customer. Would give 10 stars if I could!! More
by Carlady18
Employees Worked With
Marcus, excellent service as well. , Michael Lanci
July 25, 2018
New vehicle purchase Brian Perry was excellent to work with. Really helped to meet with my price range and answered all questions diligently. Thanks for all your help and Brian Perry was excellent to work with. Really helped to meet with my price range and answered all questions diligently. Thanks for all your help and expertise More
by ewhite04
Employees Worked With
July 25, 2018
Outstanding experience Such a great experience working with Brian and Nick on a new Jeep. They answered all questions and concerns and informed us on the car inside and out. Such a great experience working with Brian and Nick on a new Jeep. They answered all questions and concerns and informed us on the car inside and out. Would definitely come back or recommend to future buyers. More
by Upsman2180
July 25, 2018
Great experience Brian Perry went to bat for us, we got the price and vehicle we wanted. He also shared his homemade brownies with us Glad we made trip from PA. Brian Perry went to bat for us, we got the price and vehicle we wanted. He also shared his homemade brownies with us Glad we made trip from PA. More
by Shaulls
Employees Worked With
