Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Pleasant and exciting I had a good open experience with lots of excitement and opportunity that help me out for but not just for me but also my family. I had a good open experience with lots of excitement and opportunity that help me out for but not just for me but also my family. More
Excellent Overall Experience Mitch personally ensured I received the best deal and overall experience. He treated me as I was the only Customer at the store during my time there Mitch personally ensured I received the best deal and overall experience. He treated me as I was the only Customer at the store during my time there and follow-ed up with me before, during and after the sale. Please see Mitch and his team who will make your car buying experience one that you will enjoy and post your own 5 star review. Charles Miller made sure my vehicle was ready when I came by and make me feel comfortable with the buying experience. More
2015 RAM Truck Herb Randolph was our sales associate. He went above and beyond what I expected during this purchase. He and his managers, all of whom either called o Herb Randolph was our sales associate. He went above and beyond what I expected during this purchase. He and his managers, all of whom either called or met us in person, were very friendly and knowledgeable about RAM trucks. Heritage was recommended to us by a friend. We'll gladly pass along the good experience! More
Excellent Service Advisor I brought my vehicle in for my first oil change for my jeep and my service advisor, Tommy Citro, was excellent. He made my experience quick and easy. I brought my vehicle in for my first oil change for my jeep and my service advisor, Tommy Citro, was excellent. He made my experience quick and easy. He was very knowledgeable and made me feel comfortable during the entire process. It feels great to work with someone who makes you feel comfortable and someone you can trust. More
Excellent Car Buying Experience I am from the Harrisburg area and this is the fourth Ram I have bought in the past 6 years from Heritage. The one hour trip to Heritage is well worth I am from the Harrisburg area and this is the fourth Ram I have bought in the past 6 years from Heritage. The one hour trip to Heritage is well worth the money I have saved. The sales team is low pressure and extremely knowledgeable. More
Went in for a recall covered by Jeep Just purchased my Jeep Grand Cherokee and had a recall which is understandable since these cars now adays are so advanced. Had a previous scheduling w Just purchased my Jeep Grand Cherokee and had a recall which is understandable since these cars now adays are so advanced. Had a previous scheduling which I wasnt able to make. No problem they understood and were extremely polite. Dropped my jeep off the night before and was called in the morning. I was working with Tommy Citro who was extremely polite and helpful. They even took a look at my fog light that was loose and fixed that for me. All in all I would definitely go back for their service!!! More
Good prices, up front and honest We traveled a distance to get to Heritage but it was worth it based on the price they could offer. They gave us a price over the phone and it held tru We traveled a distance to get to Heritage but it was worth it based on the price they could offer. They gave us a price over the phone and it held true - no attempts to change things once we were there or based on our trade-in. They gave us a fair price for our trade-in as well. They were accommodating and pleasant to deal with; they wanted to make sure we were satisfied. More
Worth the wait Wanted a specific vehicle that took a while to find but worth the wait . Staff was very helpful and welcoming . Will return in the future for another Wanted a specific vehicle that took a while to find but worth the wait . Staff was very helpful and welcoming . Will return in the future for another vehicle . More
Your car search is over once you come to Heritage Parkville Heritage of Parkville has always been phenomenal with the customer support and the entire buying process. Jeremy has always been able to embrace the m Heritage of Parkville has always been phenomenal with the customer support and the entire buying process. Jeremy has always been able to embrace the motto it’s possible and with that makes it a done deal. I have purchase three cars so far through this dealership. Every transaction was very easy and done with my best interest in mind. The leadership hear at this dealership is a true testament to how it runs down throughout the entire staff. Thank you Jeremy for your assistance once again and your professionalism your quality of service is always 100 percent!!!!! More
Car fixed Great experience with tommy, and fix that problem very quickly. They do a great job of fixing the problems right away. Will definitely go back if I h Great experience with tommy, and fix that problem very quickly. They do a great job of fixing the problems right away. Will definitely go back if I have any problems. More























