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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,942 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,942 reviews

September 30, 2017

Richard Holmes Buddy was particularly helpful and determined in finding us a car after we had no luck with Toyota/Honda. Gladly purchased a Kia. Satisfied customer More

by Afsah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Oct 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Afsah, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Afsah and have a great day.

September 30, 2017

Excellent!!! Mr Perry was totally understanding and helped me get my dream vehicle. Been wanting the Cherokee Trailhawk for awhile and wouldn't mind a certified us More

by Hbrewer86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
Oct 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review us! Heritage CDJR Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 30, 2017

Happy Customer I cannot say enough great things about Shawn! He was extremely kind and patient, sitting down with me and listening to all my needs/wants. He took the More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Oct 22, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response Stephanie. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Shawn led you to your new Jeep Compass, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage CDJR Parkville. Thank you again Stephanie and have a great day!

September 29, 2017

The best experience ever. This one of my best experiences thank to mike.he went out of his way to make sure I met my needs and left with the car I wanted.his the best. More

by Siikkii43va
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Grimm, Brad Scammell, Michael Lanci
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning. In response to your review, I want to take the time to thank you for praising Heritage CDJR Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

September 29, 2017

Very helpful, fast and friendly Brian was very qualified and helpful. Our deal took very short time and he help me to reach to the correct price and I am happy.He explained us all op More

by Mohammad Vatankhah
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Mohammad, thank you for your complimentary feedback of Heritage CDJR Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 28, 2017

Great experience very friendly staff Richard Holmes helped me to buy my 2013 Jeep Wrangler. He was very friendly and professional. I had a great time and experience buying this. I will de More

by Courtney7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning Courtney. In response to your review, I want to take the time to thank you for praising our dealership. Heritage CDJR Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Courtney and have a great day!

September 28, 2017

Very smooth and felt respected I thought our sales person Jesse Hamrick was qualified and listened very well to our needs. I liked the way we were introduced to different people wo More

by Jeep5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hamrick
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your encouraging review of Heritage CDJR Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage CDJR Parkville.

September 28, 2017

Tyler Wilson helped me Tyler was very helpful and did everything he could to make sure that I got the car that I wanted didn't question me to get anything else help me find More

by Anglene Burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wilson
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Heritage CDJR Parkville appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Anglene for the highly praised feedback.

September 28, 2017

Helpful service Tommy was very helpful after I bought the car and it needed a new blinker. As well as setting me up with another key since it only came with one. More

by Alexandra Colins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Oct 20, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning Alexandra! Heritage CDJR Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Alexandra, and be sure to visit us soon!

September 27, 2017

Outstanding Purchase Experience! Jeff was honest and energetic throughout my car buying experience. I was never pressured during the sale even though I requested a hard to find packa More

by spw062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jakubik
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Greetings! Thank you for stopping by Heritage CDJR Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

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