Heritage Chrysler Dodge Jeep Ram Parkville

Great Salespeople I just recently bought a 2016 Dodge Journey Crossroad. I never thought I would ever own a SUV. My salesperson Aaron Lenz made it so easy obtaining m I just recently bought a 2016 Dodge Journey Crossroad. I never thought I would ever own a SUV. My salesperson Aaron Lenz made it so easy obtaining my vehicle & learning my vehicle. It didn't just stop after buying my vehicle. Seeing him a few weeks later he recognized me asked me how I was doing with my vehicle & if there was anything more he could do to help. Aaron made me & my Mom feel welcomed & important. Understood my buying needs. I'd buy again in the future. Great job! More

Fantastic experience! Shawn Jefferies is an amazing salesman. Not your usual salesman, he actually listens, understands your needs and works hard to get you what you want; Shawn Jefferies is an amazing salesman. Not your usual salesman, he actually listens, understands your needs and works hard to get you what you want; something I've never had at any other dealership. No hard sales pitch, not pushy, very knowledgeable, and offers great advice. Shawn is very personable, loves to interact with you, joking around and making the overall experience very fun with NO STRESS. Greatly appreciate all he did for me!! I would highly recommend Heritage Chrysler Dodge Jeep Ram Parkville to anyone who wants great service for a fair price. More

Not your typical "car salesman" Shawn was amazing from the beginning (I bought two cars from him within two months) he understands your needs and makes sure you get what you want. No Shawn was amazing from the beginning (I bought two cars from him within two months) he understands your needs and makes sure you get what you want. Not pushy at all and makes you laugh the entire time! Would recommend him to ANYONE looking to purchase a car. Heritage in Parkville, MD take care of you and want to see you happy and drive away in your dream car! More

Best Dealership Around Town!!! We started going to Heritage back in 2010 with my husband's truck for repairs as we weren't happen with Thompson Dodge in North Point, so when it came We started going to Heritage back in 2010 with my husband's truck for repairs as we weren't happen with Thompson Dodge in North Point, so when it came time to buy a car, we went with our experience there. What can I say about our buying experience? They have an awesome team there, we didn't buy just one car we bought 3 brand new vehicles in 2 weeks. Between Sarah Herr our salesperson to her boss, Brad Scammell, to Nancy in finance, we couldn't have been treated any better!! We went in telling them what we needed, were we needed to be and we walked out with 3. They made the process so easy and efficient that is why we came back. I have had the best experience of my life and will be referring everyone I know to this team as they are the best!! More

Manager I had a horrible experience with Brad and Fred at this dealership. They called me at 7:00 p.m. and told me that if I did not come down there that day I had a horrible experience with Brad and Fred at this dealership. They called me at 7:00 p.m. and told me that if I did not come down there that day that I would not be able to get the deal that was offered to me. (Really all he did was get my interest rate lowered its not like he took anymore money off the deal). They were so pushy and nasty. They aren't the only show in town. I ended up dealing with Brian Perry who was so nice, not pushy at all and made sure I got everything that I needed. The finance guy Chad was awesome to work with too. If it hasn't been for Brian I would have given them 0 stars. What a horrible way to do business Brad and Fred! More

Fantastic! Mr. Brad Scammell and Mr. Adam Wlodarczyk are a pleasure to deal with. Their knowledge, efficiency, and professionalism are outstanding, while mainta Mr. Brad Scammell and Mr. Adam Wlodarczyk are a pleasure to deal with. Their knowledge, efficiency, and professionalism are outstanding, while maintaining a personal, down to earth rapport. I am thrilled with my new RAM from Heritage! Thank you Brad & Adam! More

Great experience I had great experience working with Mitch Giller and Herb Randolf. I had been shopping on the internet for a Certified pre-owned Challenger when I fou I had great experience working with Mitch Giller and Herb Randolf. I had been shopping on the internet for a Certified pre-owned Challenger when I found one at Heritage that fit all my criteria. I negotiated the deal over the phone with Mitch and Herb, they answered all my questions and concerns. I flew in and Herb picked me up at the airport in "the car". He was right on time and I did not have to wait. Car was everything described and I was pleased. More

Excellent I had the pleasure of working with Brian Perry for the purchase of my new vehicle. He was patient and wonderful to work with! The General Manager Brad I had the pleasure of working with Brian Perry for the purchase of my new vehicle. He was patient and wonderful to work with! The General Manager Brad Scammell assisted me with my trade-in and was great to work with. More

Excellent Melissa Cole, Gabe Walman, Jake Cardwell, Charles Miller were outstanding. I am so impressed with the knowledge and caring staff of this dealership. Melissa Cole, Gabe Walman, Jake Cardwell, Charles Miller were outstanding. I am so impressed with the knowledge and caring staff of this dealership. They all went above and beyond for me with both of my purchases. They made me feel like I was family. I will be coming back in the future to buy another vehicle from Melissa Cole. OUTSTANDING, EXCELLENT More