Heritage Chrysler Dodge Jeep Ram Parkville

Chad was continuously helpful, gained my confidence early on, and was comforable to work with. I had researched my Jeep interests for a couple of months before making the move to purchase. I didn't need a on, and was comforable to work with. I had researched my Jeep interests for a couple of months before making the move to purchase. I didn't need a sales person, I needed someone to handle my transaction. Chad was the perfect person for that role for me. I would recommend him to any who would ask me for advice. More

I had a very wonderful experience purchasing my 2012 Dodge Challenger R/T from Heritage Dodge. My sales representative Nancy was professional and very friendly. Her positive attitude and overall abili Dodge Challenger R/T from Heritage Dodge. My sales representative Nancy was professional and very friendly. Her positive attitude and overall ability to make my online purchase go flawlessly made my purchase just that much easier. I would like to thank her for bringing my new Challenger to my house along with all the documents. This was by far the easiest new car purchase I have ever had and I have purchased no less than 5 new vehicles in the last 6 years for other dealers. I highly recommend Nancy for her ability and Heritage Dodge for the out the door price of my new car. Sincerely, Dana Berman 2012 Challenger R/T Owner More

I love my new car! Nancy was wonderful. She answered all my questions, knew all about the cars I was considering, was very professional and helpful. I loved my car buying experience at Heritage and I highly my questions, knew all about the cars I was considering, was very professional and helpful. I loved my car buying experience at Heritage and I highly recommend Nancy Fawzy, she really seems to care and made sure I got the best deal. More

Lets see,,,well first of all im from upstate NY. I found Heritage Dealership online,they had the truck i wanted at the price i wanted to pay.So i contacted them through thier email.John Young answered very Heritage Dealership online,they had the truck i wanted at the price i wanted to pay.So i contacted them through thier email.John Young answered very promptly and set the deal in motion.I caught a flight to BWI where Gabe Walman from the dealership picked me up with the truck i was going to buy..Very cool..Gabe turned out to be my salesman,,,he is a very knowledgeable and curteous young man. He had all the paperwork ready when i got to the dealership which really got me on my way fast..The truck was exactly as advertised..i had a great experience and would recommend the dealership to everyone in my family!!! sincerely Robert C.Goss More

I had not planned on buying a new truck, but it became neccessary. When I got to the dealership I met Gabe. Gabe is an excellent salesman. He listens well and isn't pushy. He took me on a test drive and w neccessary. When I got to the dealership I met Gabe. Gabe is an excellent salesman. He listens well and isn't pushy. He took me on a test drive and was very knowledgeable about the Ram 1500 we were driving and the competitions full size trucks. I shopped full size pick ups from Ford and Chevy as well. In the end the Guys at Heritage gave me the best service, best price, and most options. They were fast and efficient, and scheduled my appointment for add ons 2 days after delivery. The service department kept me updated on their progress and it was completed quickly.I am completely satisfied with my purchasing experience at Heritage, and I have very high standards. The 1500 Ram is a great truck! This is my second Dodge vehicle and I am now a Dodge MAN for life. As Long as Heritage is here that's where I will buy and have my vehicles serviced. Thanks GUYS for a Job WELL done!!!! Frank Gaskins More

Well. I'm back...my review of 10/2010 is still posted and my experience was the same this visit as it was the last time I purchased a new vehicle at Heritage! I first dealt with Kristin in the Inernet Depar my experience was the same this visit as it was the last time I purchased a new vehicle at Heritage! I first dealt with Kristin in the Inernet Department and she walked me through some financing options on both of my selected Jeeps and offered that there were rebates on one and not the other. When I did get to the dealership about a week after initially having made contact with Kristin I met her and was introduced to a young fellow by the name of Gabe. The experience, as I said, was the same in February 2012 as it was in October of 2010. Although I did spend a bit longer at the dealership than I intended, I received fair value for my trade-in (a 2007 Caliber, not the one I bought back on the October visit!), what I feel was a reasonable price for the new Jeep, and left Heritage yesterday with a fully outfitted 2012 Jeep Liberty. Gabe and Kristin made this visit (and subsequent purchase) an enjoyable and "stressless" experience. I have dealt with a Chrysler Jeep dealer much closer to my home in the past, but I truly feel that Heritage makes the researching/selecting/test driving/buying such a pleasant venture that I would not consider going anywhere else! Two new cars in two years with the same dealer? Try it at Heritage - it worked for me. Thank you Kristin and Gabe for a great Saturday... More

I live in Harford county, and John the internet guy, said he would be glad to send someone up to have me test drive the car. Nancy Fawzy drove my car to harford county and we took it out for a test drive. he would be glad to send someone up to have me test drive the car. Nancy Fawzy drove my car to harford county and we took it out for a test drive. When we decided to buy, Nancy brought the car up for me, and we did all the paperwork on our kitchen table. It was such a wonderful unstressful experence. She spent almost 45 min teaching me everything about my new car, and even hooked up my phone to bluetooth. Thank you all so much for making my first new car ever buying experence such a wonderful and easy experence. I love my new car!! B. Kilby More

Mike was our salesman and we also worked with Brad in the financial department. Mike was so interested in our needs and wants rather than what he wanted to sell us. He really took the time to listen to us an financial department. Mike was so interested in our needs and wants rather than what he wanted to sell us. He really took the time to listen to us and find us the car we wanted and needed. He wasn't pushy in anyway. He was patient with us yet aggressive when it came to finding the right car at the right price. He was constantly on the lookout for the best car for us at the best price and he found it. Brad made it happen with this financial geniusness! He got us a rate we never thought imaginable. I felt as though I was working with family who wanted the best for us rather than just some sales guy trying to make a dollar. I have already recommended this car dealership to my collegues at work and I will continue to tell everyone about Mike and Brad at Heritage. More

My experience at Heritage Jeep was excellant in all aspects. I enjoyed my time with Shawn as he was very knowledgable and patient with me as I drove every vehicle on the lot. He found just the right aspects. I enjoyed my time with Shawn as he was very knowledgable and patient with me as I drove every vehicle on the lot. He found just the right one for me and I am extremely happy with my new Black Jeep Liberty Jet Edition. The finance director was very knowledge and friendly also. He gave several differenct options for financing my vehicle. I would definetly recommend your dealership to my family and friends. Thanks for all the help. Becky & William Jednorski More