
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I'm telling everyone to go to Heritage and ask for Shawn. It was worth the distance to get the car we wanted for the price we needed. This car purchase was the most pleasant car purchase we have ever made, It was worth the distance to get the car we wanted for the price we needed. This car purchase was the most pleasant car purchase we have ever made, and we've bought a lot of cars over the years. No hassles just real friendliness. Now we know where to go to buy our next car! Thanks Shawn and all the best to you and your family in the coming year! More
Financing complete by Kristin before I came in to look for a new car. Nancy actually sold me the car and she was terrific! Everything went smooth as planned! for a new car. Nancy actually sold me the car and she was terrific! Everything went smooth as planned! More
I would recommend Heritage Chrysler, Dodge, Jeep, Ram of Parkville. Their sales team is very honest and focused on the customer. They're accommodating and not pushy like many dealers I've been to. They genu Parkville. Their sales team is very honest and focused on the customer. They're accommodating and not pushy like many dealers I've been to. They genuinely want to do what's best for you... not themselves. Overall, I had an extremely positive experience. More
Gabe was excellent, helping us the right car, undertanding and kind. Very good salesman. Mr. Smith was very professional, and handled all paper work with ease. undertanding and kind. Very good salesman. Mr. Smith was very professional, and handled all paper work with ease. More
I purchased my new Jeep from Heritage after doing I purchased my new Jeep from Heritage after doing extensive research on line and dealing with a few other dealers. Even though there are other dealer I purchased my new Jeep from Heritage after doing extensive research on line and dealing with a few other dealers. Even though there are other dealerships that are much closer to my home and work, I would highly recommend taking the drive to Heritage and Jeff. From my test drive through driving off the lot, they were professional and easy to deal with. I will continue to do business with them through my maintenance as well as any new car purchases. Great Job! More
Overall great experience. I loved talking with everyone in there. My first new car buying experience. They were very patient and knew what they were doing. Competitive pricing and a willingness to work in there. My first new car buying experience. They were very patient and knew what they were doing. Competitive pricing and a willingness to work with me. I would return and reccommend them. More
My wife and i had a very pleasant new car buying experience at Heritage Chrysler in Parkville. Our sales rep, Nancy Fawzy, was very knowlegeable of her product (Town and Country) and was able to ans experience at Heritage Chrysler in Parkville. Our sales rep, Nancy Fawzy, was very knowlegeable of her product (Town and Country) and was able to answer all of our questions immediately. Nancy was very friendly and was very helpful by taking the time to show us various buying options and payment plans, so that we could leave Heritage with a new 2012 Town and Country that we wanted. John Smart was helpful at the beginning of the sales process by answering my email questions online and walking me through the credit application process,etc so that by the time my wife and i visited Nancy, our buying processing time was greatly reduced. We got an excellent price and payment plan for our new car and will recommend Heritage Chrysler of Parkville and Nancy to all of our relatives and friends as an honest and customer friendly business. Keith Frost More
Very professional and easy way to purchase a car. I appreciate the way I was treated and the respect that I was shown. A great price was presented the first time on the exact vehicle that I came in to appreciate the way I was treated and the respect that I was shown. A great price was presented the first time on the exact vehicle that I came in to buy. Nancy and the Sales Manager were outstanding. More
From the moment we walked into the showroom, Shawn was friendly & knowledgable. We never felt pressured. We made our purchase the night before Thanksgiving & It was getting late but Shawn never mentioned friendly & knowledgable. We never felt pressured. We made our purchase the night before Thanksgiving & It was getting late but Shawn never mentioned the fact that we were asking so many questions and it was near closing time. My husband & I are happy with our Liberty and would do it all over again. More
Shawn and all of the others were great to work with. They were friendly and upfront, which I like. Shawn answered all of my phone calls and questions promptly and honestly. They were great, so great that I w were friendly and upfront, which I like. Shawn answered all of my phone calls and questions promptly and honestly. They were great, so great that I will probably return to them when my lease is up to purchase my next Jeep! =) Which, by the way, I LOVE! More