
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Chad and Bob provided me with extremely knowledgeable and professional service. They helped me find a the perfect car to fit all of my needs and challenges. professional service. They helped me find a the perfect car to fit all of my needs and challenges. More
Jay was very professional, knowledgeable and friendly. There was no high pressure sales pitch. He kept his promises and conducted himself with great integrity. I will refer him to anyone I know seeking to There was no high pressure sales pitch. He kept his promises and conducted himself with great integrity. I will refer him to anyone I know seeking to buy a car. I will also use him again with all future purchases. More
The car buying process is a real drag because of pushy sales people but that was not the case here! Thank you Nancy for not being so insistent, and pushy. The car will always sell itself. Their willingnes sales people but that was not the case here! Thank you Nancy for not being so insistent, and pushy. The car will always sell itself. Their willingness to make a deal that works for you, without making you feel as if they are hanging you out to dry is what it's all about. I had been to several other dealers prior to coming to Heritage but left them due to the insistent nature of the salesperson. I would recommend Heritage and Nancy 100% More
Sally was very helpful. Even delivered the five vehicles to our office. Arranged to take care of a recall before delivery also. Sally worked very hard to get everything done in a prompt manner. to our office. Arranged to take care of a recall before delivery also. Sally worked very hard to get everything done in a prompt manner. More
Nancy was the most knowledgeable salesperson I have met in a long time. Throughout the test drive she pointed out important safety features and vehicle specifications. The sales pitch was not intense; Nanc in a long time. Throughout the test drive she pointed out important safety features and vehicle specifications. The sales pitch was not intense; Nancy was smart enough to allow the car to sell itself. More
Sally was by far the most straight-forward and easy-to-deal-with car sales professional I ever have had the pleasure to work with. I called her with very specific requirements and she far exceeded easy-to-deal-with car sales professional I ever have had the pleasure to work with. I called her with very specific requirements and she far exceeded my expectations in terms of working within those bounds. There were no tricks, no phony games, just a reasonable by-the-book purchase based on honesty. I love my Jeep, and I would definitely recommend Sally and the Heritage team to any of my friends or family. More
Ed Still was extremely professional about the entire car buying experience? He was very knowledgeable at the vehicle I purchased and accommodating with all my requests. The finance department worked with me buying experience? He was very knowledgeable at the vehicle I purchased and accommodating with all my requests. The finance department worked with me to get what I believe to be a great deal...overall, I would highly recommend thisvdealership over the others I attended.. The others were not as friendly....thanks Ed... More
I met with Mike Kydd and was treated in a professional and friendly manner. Mike listened as I explained exactly what I was looking for. He then walked me through each step. He was so patience as he expla and friendly manner. Mike listened as I explained exactly what I was looking for. He then walked me through each step. He was so patience as he explained the new changes in the Jeep. Because I believe that the Jeep is a well-built vehicle, I traded in my '99 Grand Cherokee Laredo for a 2011 Grand Cherokee Laredo and I'm very happy. Thanks Mike!! More
Buying a new vechicle can be a trying time for the consumer especially in my case. some of the things that have plaqued me in the past are impatience,finances,and credit. I really have to thank salesm consumer especially in my case. some of the things that have plaqued me in the past are impatience,finances,and credit. I really have to thank salesmen jon jackson for having the insight to see my frustrations early on.Jon has made me feel extremely comfortable in purchasing myvechicle, he has gone the proverbial extra mile to make me feel at ease which I was. I am sastisfied with the car,the price and the payments.let's just hope that jon isn't part of a dying breed. More