
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,915 reviews
Went to a number of different dealers and no one worked as hard to get us what we wanted as Heritage did. Their price was almost 25% LOWER then anywhere else we looked. They found the exact car we were l as hard to get us what we wanted as Heritage did. Their price was almost 25% LOWER then anywhere else we looked. They found the exact car we were looking for and even worked out a deal for our trade. Everyone from the front office staff to the financing staff down to the showroom floor was exceptional. I highly recommend this dealer if you're looking for a new car. More
Made me feel like I was the only customer that he was concerned with. Nick did not treat me like just a sale, but also treated me like I was a person and listened to all my needs and never tried to pers concerned with. Nick did not treat me like just a sale, but also treated me like I was a person and listened to all my needs and never tried to persuade me to go above my dollar amount. Great job and the help to finance it and get me into the right service plan was outstanding! Even though they are over an hour from my house, I will definitely use them again when the time comes to replace my other car. More
Very nice dealership with friendly sales people. They completed the deal in a timely manner so that I could be in and out quickly. The car I bought is beautiful and I have received several complements a completed the deal in a timely manner so that I could be in and out quickly. The car I bought is beautiful and I have received several complements already. Jeff was a knowledgable salesman and I would buy from him again in the future. More
My experience exceeded my expectations. If you are My experience exceeded my expectations. If you are looking to purchase a vehicle I highly recommend that you take the time to visit this dealershi My experience exceeded my expectations. If you are looking to purchase a vehicle I highly recommend that you take the time to visit this dealership. The staff is professional and has a unique way of making you feel welcomed and appreciated. Personally I dealt with Warren Sullinger, therefore I also highly recommend you take the time out to talk with him. His knowledge of vehicles and helping you find what fits what you are looking for is exceptional. His personality is calm and laid back. There was no air of arrogance or pushy sales when you deal with him. He is very straight and honest and I can't stress enough that he is the person you would want to educate you on thee vehicle you may be interested in. The sales manger as well as the gentleman who takes care of the financing end do a phenomenal job . You will walk away feel positive and secure with their guidance in your purchase. I can say that, because that is how they made me feel in my new purchase of a 2011 Dodge Caliber Heat. To everyone there I thank you from the bottom of my heart. It was a positive experience. More
Prior to this experience, I was a long standing customer at a local Dodge dealership. In searching for my new car I visited 5 dealerships before I went to Heritage in Parkville, MD. From start to finish - at a local Dodge dealership. In searching for my new car I visited 5 dealerships before I went to Heritage in Parkville, MD. From start to finish - they were great, and made the entire purchasing experience a genuine pleasure. Many thanks to John Young, Hal Perez,and Mike Kydd for the above and beyond effort to find the exact car; they found it in South Carolina and is having it shipped to their dealership for me. I will recommend this dealership to any of my friends who are interested in purchasing a new car!!!! Pete Helsel More
Nick,and the team were helpful,but not pushy.I was able to trade in my old Nissan and everything worked out well.I have already recommended your dealership to several freinds fron work. T to trade in my old Nissan and everything worked out well.I have already recommended your dealership to several freinds fron work. Thanks,Joe Sovitsky More
We just purchased a Jeep and it was the best experience I've had buying a car. I hate the car buying process so I usually just let my husband handle everything. I ended up talking to Nancy and immediately I've had buying a car. I hate the car buying process so I usually just let my husband handle everything. I ended up talking to Nancy and immediately felt comfortable that I was being treated fairly, so I ended up completing the deal. She went out of her way to go and get the exact car we wanted and even made it back in time for my son's birthday. I never thought I'd ever say that buying a car was a great experience but this time it was. Thanks Heritage! More
I emailed John a request on a vehicle that I saw online and he reponded back to me very quickly. I asked him a few questions on the vehicle's appearance and he got back to me with the answers in a timely and he reponded back to me very quickly. I asked him a few questions on the vehicle's appearance and he got back to me with the answers in a timely manner. We both decided on a price and interest rates before I came out to see the car. When I decided to come physically to the lot to see the car the car was exactly what John had said it was going to look like. The price was exactly what we agreed to on the phone so we took delivery of the car in a short period of time. It was well worth the 2 hour drive that we had to drive for this vehicle. More