Heritage Chrysler Dodge Jeep Ram Parkville

We just purchased a Jeep and it was the best experience I've had buying a car. I hate the car buying process so I usually just let my husband handle everything. I ended up talking to Nancy and immediately I've had buying a car. I hate the car buying process so I usually just let my husband handle everything. I ended up talking to Nancy and immediately felt comfortable that I was being treated fairly, so I ended up completing the deal. She went out of her way to go and get the exact car we wanted and even made it back in time for my son's birthday. I never thought I'd ever say that buying a car was a great experience but this time it was. Thanks Heritage! More

I emailed John a request on a vehicle that I saw online and he reponded back to me very quickly. I asked him a few questions on the vehicle's appearance and he got back to me with the answers in a timely and he reponded back to me very quickly. I asked him a few questions on the vehicle's appearance and he got back to me with the answers in a timely manner. We both decided on a price and interest rates before I came out to see the car. When I decided to come physically to the lot to see the car the car was exactly what John had said it was going to look like. The price was exactly what we agreed to on the phone so we took delivery of the car in a short period of time. It was well worth the 2 hour drive that we had to drive for this vehicle. More

This was the very best dealship that I've ever been to. I had some credit issues and Sales Rep Jeff Webber assured me that he could help me out. I had my doubts at first cause I had been shot down so many ti had some credit issues and Sales Rep Jeff Webber assured me that he could help me out. I had my doubts at first cause I had been shot down so many times for two weeks straight. But he did my credit application over the telephone and called me right back saying "You're Approved". I couldn't believe my ears. I was so excited I didn't even wanna stay at work the rest of the day. When I got there I didn't like some of the cars he had but that's when the manager John help save the day. Now I'm riding around in my dream car. I'd recommend them to everybody. Thanks Heritage More

Requested a quote VIA the internet and Edmunds. John Young, Internet Sales Mgr., was responsive, helpful, knowledgeable and not at all pushy. Went in for a test-drive and was treated very well by the s Young, Internet Sales Mgr., was responsive, helpful, knowledgeable and not at all pushy. Went in for a test-drive and was treated very well by the salesman, Jeff Webber, and the entire staff. They even called me back after I had completed the transaction to suggest an alternative to my lease turn-in that saved me an additional $750. Would recommend them to others. More

We were very pleased with the experience, we retired after 33 1/2 years with military and were going thru the USAA auto buying circle, regardless of us coming in with a discounted price we were never m after 33 1/2 years with military and were going thru the USAA auto buying circle, regardless of us coming in with a discounted price we were never made to feel that we were not the most important customer ,also un be known to us we were offered an additional $500 military discount Nancy was exceptional and everyone else we came in contact with, the loan officer and we can not remember his name was great,we came in with a low rate on our equity, he was able to just about match it and was willing to write up the contract and hold it till tuesday so we would have time to check with our accountant, as it turns out because of his offer we are going with the dealer financing. WE love the new car and happy we came to Heritage More

Great job... Chad was very accommodating, knowledgable and courteous. Everything was handled very quickly and pain-free, I was met with a exceptional price and fair trade-in and the service was top-notch and courteous. Everything was handled very quickly and pain-free, I was met with a exceptional price and fair trade-in and the service was top-notch. This dealership is the standard to what a carbuying experience should be and a welcome relief. Much appreciated!! More

From the moment we met Jeff, the service was excellant. Not pressured, very informative and knowledgeable. He showed us various models of the car we were searching for and wanted the best deal for us. Af Not pressured, very informative and knowledgeable. He showed us various models of the car we were searching for and wanted the best deal for us. After a previous visit to a dealer we have dealt with in the past and made to feel unimportant, Heritage and Jeff proved how a customer should be treated. Will definately recommend this dealer and salesman to family, friends and associates. More

We had a complicated deal because we were unable to get up to the lot fast enough. Brad still put together a good deal with great, creative service. I would strongly recommend this dealer. The vehicle w up to the lot fast enough. Brad still put together a good deal with great, creative service. I would strongly recommend this dealer. The vehicle was clean and presented well. One of the best overall experiences with any car dealer outside of Audi. More

i want to thank kristin in special financing and shawn my i want to thank kristin in special financing and shawn my car salesman you both were great you treated me well never judging me because of my credit i want to thank kristin in special financing and shawn my car salesman you both were great you treated me well never judging me because of my credit problems shawn thank you for the wisdom and advice. i would highly recommend you to my family and friends they will be coming in soon to purchased from you.god bless you More

This dealership is top-notch. They were attentive and answered every question I had quickly. The deal could not have gone smoother. I would not hesitate to recommend this dealership. Thanks to Bob Maz answered every question I had quickly. The deal could not have gone smoother. I would not hesitate to recommend this dealership. Thanks to Bob Mazurek (Manager) and Mike Kydd (Salesperson) for an awesome job. More