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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,914 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,914 reviews
September 08, 2008
VERY GOOD EXPERIENCE. EXCELLENT PRICE AND GREAT HELP FROM MIKE WATSON, THEIR INTERNET SALES REP. HE WAS ATTENTIVE TO MY NEEDS AND EVEN FOLLOWED UP SEVERAL TIMES VIA EMAIL AND PHONE TO SEE IF I WAS HAPPY WITH MIKE WATSON, THEIR INTERNET SALES REP. HE WAS ATTENTIVE TO MY NEEDS AND EVEN FOLLOWED UP SEVERAL TIMES VIA EMAIL AND PHONE TO SEE IF I WAS HAPPY WITH THE SALE AND SUBSEQUENT SERVICE. I WOULD HIGHLY RECOMMEND HERITAGE TO ANYONE. More
by PETEMUNSEY
Employees Worked With
MIKE WATSON
August 21, 2008
My best experience with purchasing a car was with Heritage. From Sales to Service they made you feel like you were their only customer. Words can not express the excellent overall service that I ha Heritage. From Sales to Service they made you feel like you were their only customer. Words can not express the excellent overall service that I have been provided. Mike, George, Hal, Karen Whitehouse(went beyond), Jim Abbott and his team are simply the best... I rate this dealership, beyond the best!!! Thank you guys for ALWAYS making my visits a pleasant experience. Just as an fyi, my first purchase was the 2006 Chrys 300, then the 2008 Chys Aspen... both times, 100% satisfied. More
by Flairw99
Employees Worked With
Mike Watson, George, Hal Perez
August 11, 2008
My entire experience was exceptional from beginning to end. My salesperson was incredibly polite and helpfull The finance people were also great ,even with not so great credit. I have already referred peo end. My salesperson was incredibly polite and helpfull The finance people were also great ,even with not so great credit. I have already referred people to the dealership and will continue to do so. A++++ More
by darron4000
Employees Worked With
Michael Watson
June 30, 2008
I couldn't be happier with my time at heritage. I just purchased a 08 jeep and the salesman was very helpful in working with me. He went beyond what he needed to do to help me find my dream jeep. The purchased a 08 jeep and the salesman was very helpful in working with me. He went beyond what he needed to do to help me find my dream jeep. The finance department helped my wife and I figure out exactly what payment options we could afford in buying our first new car. All in all it was an extremely easy and enjoyable experience. As far as the service, they took care of everything they could, and gave us a free oil change for attending the orientation for new car buyers. The orientation showed us the shop, and where and how to buy accessories for our jeep. Thanks again to mike for going the extra mile! Ill definitely be a repeat customer!! More
by jtaylor28
Employees Worked With
MIke Watson
