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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,937 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,937 reviews
August 10, 2025
Adrielli was amazing. She helped me through the whole process. Give her five stars all across no complaints girl deserves a raise! She helped me through the whole process. Give her five stars all across no complaints girl deserves a raise! More
by lindseyseymour
August 09, 2025
Mike was easily the best salesmen I've ever had the pleasure of working with. Would recommend every go to him. pleasure of working with. Would recommend every go to him. More
by Jurquia89
August 07, 2025
Amazing customer service! Great service! Great people! I am happy with my purchase. I am thankful for all the assistance. The entire process was not stressful at all. Thank y Great service! Great people! I am happy with my purchase. I am thankful for all the assistance. The entire process was not stressful at all. Thank you Dean, Jeremy and Jeff! More
by tamipeter2003
August 04, 2025
Everyone was very helpful! I would recommend this dealership to everyone! They also followed up with me to make sure everything was working correctly. I would recommend this dealership to everyone! They also followed up with me to make sure everything was working correctly. More
by Jillerinlevy
Employees Worked With
August 02, 2025
Very happy and excited with my new car, and with the best attention. Adrielli was the best at her job. attention. Adrielli was the best at her job. More
by Azul10.yesica8659
Employees Worked With
July 31, 2025
This is my third purchase from the Heritage dealership in Parkville and it’s because their team is wonderful and we’re so very helpful Parkville and it’s because their team is wonderful and we’re so very helpful More
by Ehodziewich
Employees Worked With
July 30, 2025
William was amazing! !!! He was professional, kind and made the entire process very seamless. He got all of the paperwork over to me quickly so my lender could process my !!! He was professional, kind and made the entire process very seamless. He got all of the paperwork over to me quickly so my lender could process my loan and I was able to test drive the car and then take it home the same day. I would definitely buy another car from William, he’s a gem 😊 More
by Daphne
July 23, 2025
The work that was done on my vehicle was fine. It's the idea that it took two weeks for the PCM to come in and no one would provide a loaner vehicle. I had no vehicle for two weeks. The work don It's the idea that it took two weeks for the PCM to come in and no one would provide a loaner vehicle. I had no vehicle for two weeks. The work done fell under manufacturers warranty so a loaner should have been provided. More
by trishc7910
Employees Worked With
July 22, 2025
The best buying experience I've ever had. I will never go anywhere else. Mike V is the best in the business! I will never go anywhere else. Mike V is the best in the business! More
by Christina
Employees Worked With
June 26, 2025
The Overall Customer Service of the employees that I came in contact yesterday was not pleasant they need a Customer Service course, but Martin stepped in & did an Awesome Job to improve my experience & fix in contact yesterday was not pleasant they need a Customer Service course, but Martin stepped in & did an Awesome Job to improve my experience & fix my situation, I really appreciated him stepping his timing was on point!! More
by shakera_latimer
Employees Worked With
John, Martin Kelley
