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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.7
1,903 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,903 reviews

November 16, 2023

I recently purchased a Jeep Renegade and my experience was great! No complaints here! My sales rep was Ray West and he made the entire process seamless. Great sales rep and great dealership! More

by Princess453
Recommend Dealer
Yes
Employees Worked With
Raymond West
Nov 18, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2023

I could not meet up with him because I got sick and was in the hospital but they are good very good dealership when I get better I'm going back to pressure the car from it it was very nice and pleasant see More

by harveyh62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond West
Nov 10, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2023

I worked with Brian Perry to get a few different leases in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! More

by Vincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Vincent, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 28, 2023

Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other loca More

by EMTBREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Phelps
Oct 02, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2023

The staff was very friendly and helpful. They made the buying process very easy and straight forward. Thanks again. More

by paul.dimperio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Paul, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2023

I never made it into the dealership, but I have been harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of he More

by Captcore
Recommend Dealer
No
Employees Worked With
Brad Scammell, Precious Asimole
Sep 29, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. We sincerely apologize if our communications prior to you visiting the dealership were overwhelming. This is never our intention. Our goal is to provide the highest level of customer service and we always appreciate feedback so we can learn how to improve. Our General Manager, Brad Scammell has reached out to personally apologize for the inconvenience via email and has removed you from the communication you do not wish to receive. Should you have any questions, please contact Brad directly at bscammell@mileone.com or 410.661.3400 and he will be happy to assist you. Again, thank you for your time and we hope to work with you in the future.

September 16, 2023

I couldn't find a dealership with allocation for the trim that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even More

by emailjerehere91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bejma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 16, 2023

Purchased a 2024 Ram and had a great experience. No nonsense, no games. Our sales consultant Jeffrey Webber was honest and professional. It was a pleasure doing business with him. More

by Gape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2023

Purchased a few vehicles over the years with Mike's help. One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Ken, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. We hope you have a great day!

September 04, 2023

I have bought multiple cars and absolutely love this dealership. Everyone is very friendly, efficient and get the job done. Highly recommend this dealership. More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lanci
Sep 07, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Denise, we are so happy to read such a great review about Heritage Chrysler Dodge Jeep RAM Parkville! Thanks for the recommendation and have an amazing day!