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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,904 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,904 reviews
Helpful April 21, 2023
No xxxxxxxx straight to the point. Jeff helped get me into the car that I wanted not what he needed to sell. Jeff helped get me into the car that I wanted not what he needed to sell. More
by James Willis
Employees Worked With
April 15, 2023
I have a great experience at Heritage CDJR Parkville Maryland. Thanks to Andre DeShields, he is awesome! Great customer service as well. Maryland. Thanks to Andre DeShields, he is awesome! Great customer service as well. More
by therophic
Employees Worked With
April 11, 2023
Bought a Jeep 392 . . started working with Jeremy then after his promotion went to Brian Perry.. great guys to work with.. great communication..it was well worth the wait . started working with Jeremy then after his promotion went to Brian Perry.. great guys to work with.. great communication..it was well worth the wait.. More
by hd7608
April 06, 2023
I recently purchased a car from Heritage and had a great experience. They were really helpful and informative, going out of their way to ensure I got exactly what I was looking for. The salesperson, Gerald experience. They were really helpful and informative, going out of their way to ensure I got exactly what I was looking for. The salesperson, Gerald was knowledgeable about the car I wanted, and explained everything to me clearly. They also had a great selection of vehicles to choose from, making it easy to find something that fit my needs and budget. The entire process went smoothly and quickly, and I was very happy with the end result. I'm now the proud owner of a Chrysler Voyager and couldn't be more pleased. I would highly recommend Heritage to anyone in the market for a new car. More
by slmcdee
Employees Worked With
April 03, 2023
Jared and Mike are very professional and made my buying experience very comfortable. Thank you for your commitment to my car buying needs! experience very comfortable. Thank you for your commitment to my car buying needs! More
by arlottajoejoe
Employees Worked With
Mike Lanci, Jared Herbert
March 28, 2023
Mike was great! I recently leased a 2023 Grand Cherokee and the leasing experience was top-notch. Mike understands the car business and provides excellent customer I recently leased a 2023 Grand Cherokee and the leasing experience was top-notch. Mike understands the car business and provides excellent customer service. I will be leasing from Mike and Heritage again. More
by danco
Employees Worked With
March 27, 2023
It was a Friday afternoon I stopped by to take a look at a jeep I was interested in. It was pouring out, and Gerald was running up the road from the service shop. He stopped and asked if I needed help and I a jeep I was interested in. It was pouring out, and Gerald was running up the road from the service shop. He stopped and asked if I needed help and I told him just looking. So he stopped and chatted with me for a few mins in the rain and told me to give him a call. Monday evening my husband and I came in to purchase the Jeep we wanted. Working with Gerald and his manager Jeremy made for a smooth process. My husband was looking for an exact number and they were able to do just that. There was never a time where Gerald felt pushy. Gerald was very helpful and made our process very easy. Great guy to talk to and funny! I would recommend him to anyone in the market for a jeep! More
by Aperticone
March 22, 2023
Brian Perry was great to do business with if your buying a car, truck, van whatever your looking for go to Heritage. From my initial call to on the road the whole experience was very pleasant and everyone I a car, truck, van whatever your looking for go to Heritage. From my initial call to on the road the whole experience was very pleasant and everyone I encountered was knowledgeable and kind. More
by kameck43
March 15, 2023
Well it is not usually a fun experience when buying a new vehicle, and dealing with the sales rep is usually everybody's least favorite part. My experience with Brian Perry was the complete opposite. Brian vehicle, and dealing with the sales rep is usually everybody's least favorite part. My experience with Brian Perry was the complete opposite. Brian's service is above and beyond what you would ever expect of a sales associate. He was very informative and went over the vehicle completely before I left the lot. He made the purchase easy and a quick decision while not being overbearing. When buying your next vehicle go to Heritage Jeep/Dodge of Parkville and ask for Brian Perry!! He will make the experience fun and treat you like family! More
by szaremba77
Employees Worked With
