
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great customer service by Tommy and crew. Service on my vehicle was quick and efficient. Would recommend to anybody that needs work done on their vehicle. by Tommy and crew. Service on my vehicle was quick and efficient. Would recommend to anybody that needs work done on their vehicle. More
Puts the client first Nick helped us find exactly what we were looking for at a better price than the competitors. He was quick to respond and very knowledgeable about the Nick helped us find exactly what we were looking for at a better price than the competitors. He was quick to respond and very knowledgeable about the cars he sells. More
Great Job Shawn did a great job finishing up my deal on a new Rebel, and was fun to chat with.. Dan Langford did a great job working the numbers and providing a Shawn did a great job finishing up my deal on a new Rebel, and was fun to chat with.. Dan Langford did a great job working the numbers and providing a fair trade in price...love all the less haggle and stress, Great job guys. More
Unbelievable customer service throughout Incredible customer service and care. Mike was the best. Had us in and out in a few short hours. Can’t wait to return to buy my next car Incredible customer service and care. Mike was the best. Had us in and out in a few short hours. Can’t wait to return to buy my next car More
Tire & oil service My truck had a nail in the tire and the TPS would not reset. Sales representatives Tom Citro & Alex Downey were very courteous and able to accommodate My truck had a nail in the tire and the TPS would not reset. Sales representatives Tom Citro & Alex Downey were very courteous and able to accommodate me w/o an appointment. Highly recommend either one. More
Porche 911 Mike did a great job making the deal happen. He stayed on top of the process the whole time . My only complaint was we had to wait for the finance peo Mike did a great job making the deal happen. He stayed on top of the process the whole time . My only complaint was we had to wait for the finance people way too long. I had to wait over an hour to get to the final paperwork finished because ther was not enough financial people working Friday night. I wasn’t event financing, I was paying by check. If it wasn’t for Mike keeping us entertained for over an hour, I think I would have just walked away from the deal. I had plans that night that I cancelled because the financial personnel were backed up More
Great experience This was my second time purchasing from Heritage and Mike Kydd. Just as the first time, the deal was seamless and I am extremely happy. I would recomm This was my second time purchasing from Heritage and Mike Kydd. Just as the first time, the deal was seamless and I am extremely happy. I would recommend Mike and Heritage with no hesittion. More
Very professional It was the managers first day, most employees were ill, however, they did their very best and were professional, friendly and kept us updated on delay It was the managers first day, most employees were ill, however, they did their very best and were professional, friendly and kept us updated on delays. More
Great Service Mike was great to work with. He went above and beyond my expectations. I will definitely recommend him to friends and family in need of a new vehicle. Mike was great to work with. He went above and beyond my expectations. I will definitely recommend him to friends and family in need of a new vehicle. More
Anazing This was the best car buying experience I’ve had. I was referred to Marcus Gibbs who works in the Used Car department and he set me up with a brand ne This was the best car buying experience I’ve had. I was referred to Marcus Gibbs who works in the Used Car department and he set me up with a brand new Jeep. Mitch and Chad were AMAZING. Chad spent over 20 mins going over all the features of the vehicle and helping me set it up to my liking. Mitch was super nice and understanding. Marcus had my paperwork done quickly and worked efficiently to get my exactly what I wanted and helped me understand how to get close to my price range. It was great. I cannot recommend this organization and staff enough. More