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Heritage Ford
South Burlington, VT
2,018 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,018 reviews
January 17, 2026
If you’re looking for a new or used vehicle, visit Jake at Heritage Ford. Our experience was definitely a great one. Jake was professional, informative and friendly. He went above and beyond to finalize a at Heritage Ford. Our experience was definitely a great one. Jake was professional, informative and friendly. He went above and beyond to finalize a deal that worked for us. Thanks Jake! More
by kvanzutphen
Employees Worked With
January 17, 2026
I had a really great experience with Noah and the team at Heritage! Noah was very responsive, worked with me over email until I was ready to come in and handled our transaction professionally and honestly- h Heritage! Noah was very responsive, worked with me over email until I was ready to come in and handled our transaction professionally and honestly- he really made my buying process comfortable and enjoyable! More
by Mattboulanger
January 16, 2026
This was my first ever car lease. I’ve only ever had used, beat cars as I’m only 21. Jake helped turn a really nerve wracking process into a really positive and comfortable one! He he I’ve only ever had used, beat cars as I’m only 21. Jake helped turn a really nerve wracking process into a really positive and comfortable one! He helped me get within the price range I was looking for and helped me trade in my old car. More
by nicolascornell809
January 15, 2026
We had an amazing experience with Noah, Zach and Heritage Ford! Noah was very friendly, easy to deal with and incredibly knowledgeable about the Ford product. Thank you! Ford! Noah was very friendly, easy to deal with and incredibly knowledgeable about the Ford product. Thank you! More
by Bwellsfour
January 03, 2026
My experience purchasing a Maverick with Nathan was an excellent. I had a tricky situation and he handled it easily. I was in and out of the dealership in an hour. There was no high pressure sales tactics excellent. I had a tricky situation and he handled it easily. I was in and out of the dealership in an hour. There was no high pressure sales tactics or the hidden fees and upsells I’ve experienced at other dealerships. He answered my 500 questions about the truck while standing in the freezing cold and he was patient, knowledgeable, friendly and honest. After Nathan I was sent to Celeste in the finance office. She was also great. She had me in and out quickly and was super friendly and made the transaction easy. First time I ever left a dealership feeling like I wasn’t ripped off. I would definitely use Nathan, Celeste and Heritage Ford again! I highly recommend them. More
by JAMIE
January 02, 2026
Bill treated me very well and helped make my process quick and easy. Thank you! quick and easy. Thank you! More
by brett
December 30, 2025
We were treated very well, under no pressure that we really appreciated. Enjoyed the experience! really appreciated. Enjoyed the experience! More
by Sandy
Employees Worked With
December 20, 2025
Bill was a great person to make contact with regarding our purchase of a new Maverick. The whole process could not have gone more smoothly. No pressure and we were able to get the truck we wanted. Thank y our purchase of a new Maverick. The whole process could not have gone more smoothly. No pressure and we were able to get the truck we wanted. Thank you to Bill and Heritage! More
by ambvermont
Employees Worked With
December 20, 2025
Excellent staff to work with. Charlie was a great salesman. 100% honest and ethical. Really appreciate their level of personal service and speedy transaction. Charlie was a great salesman. 100% honest and ethical. Really appreciate their level of personal service and speedy transaction. More
by mrmichaelgardner
December 12, 2025
Heritage ford is a great dealership, has a good inventory found the truck I was looking for. found the truck I was looking for. More
by Duane McDonald
