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Heritage Ford

South Burlington, VT

4.9
1,980 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,980 reviews

October 05, 2025

JD was very patient and helped me find me the correct vehicle for my needs. More

by Michelle J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Herlihy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Heritage Ford responded

Michelle, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with JD and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 04, 2025

JD was Fantastic. He was kind and considerate with me and my circumstances. He was responsive when I emailed him and helped ease my nerves through the process of ord More

by Sebastian
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Herlihy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Heritage Ford responded

Sebastian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with JD to order your new Maverick, and that he was able to help make sure the process was as stress-free as possible! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

October 02, 2025

Olin was fantastic, he was easy going and extremely helpful. It was my first time buying a car from a dealership and I am glad Olin was the one to help me out! More

by Ethan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Heritage Ford responded

Ethan, Thank you for taking the time to share your feedback, and congratulations your first new vehicle! We are so glad to hear that you enjoyed working with Olin, and that he was able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

October 01, 2025

We love Bill! He always makes the car buying process so much easier! He has sold us a number of cars now and we will always go back to him! More

by Meredith7carr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Heritage Ford responded

Meredith, Thank you for taking the time to share your feedback, and congratulations on your new Bronco! We are so glad to hear that you and your family have enjoyed working with Bill for your vehicle needs, and that everything went smoothly once again. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 01, 2025

Olin was great helping me figure out if the Ranger would work for my cargo and road needs. He was enthusiastic, knowledgeable, and quickly responsive. More

by nancy
Recommend Dealer
Yes
Employees Worked With
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Heritage Ford responded

Nancy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ranger, and that he was able to help make sure it fit all your needs before you took it home! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 30, 2025

Easy to work with and didn’t make me feel like an inconvenience with all of my questions! More

by Natalye.emery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Heritage Ford responded

Natalye, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Explorer, and that he was able to help answer all your questions to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 29, 2025

Have never had a bad experience dealing with Heritage group. J D did an awesome job getting us into this new vehicle. More

by Wrongway53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
3.0
This rating includes all reviews, with more weight given to recent reviews.
JD Herlihy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Heritage Ford responded

Christopher, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you enjoyed working with JD to shop for your new Bronco, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 29, 2025

Heritage had the car I wanted, Nathan, in sales, and Celeste in finance, made it almost effortless to purchase. . More

by dpxeiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Heritage Ford responded

Paul, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Bronco, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

September 25, 2025

JD is awesome I just love that he is very knowledgeable about my Ford Explorer. More

by pookies562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Herlihy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with JD to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

Sep 25, 2025 -

pookies562 responded

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September 25, 2025

Noah was the best salesman I have ever dealt with. He was honest about flaws and continued to ensure my requests be met. The thing I appreciated most about Noah is that he was not your average pushy s More

by Savannaphillips65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Heritage Ford responded

Savanna, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Acadia, and that he was able to help find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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