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Heritage Ford

South Burlington, VT

4.9
1,921 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,921 reviews

May 30, 2025

The staff was friendly, knowledgeable and professional. I let them know that I had limited time available and they expedited the process beyond my expectations. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Heritage Ford responded

Jeff, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 22, 2025

Olan was a wonderful help in purchasing my truck. He’s very professional as well as the rest of the team. My transaction was smooth and quick. I highly recommend Olan and the whole Heritage team. More

by stephenlafave1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Heritage Ford responded

Stephen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for your new truck, and that everything smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 21, 2025

I recently had the pleasure of working with Bill Labonte at Heritage Ford for the second time, and once again, everything went smoothly and seamlessly from start to finish. He’s very knowledgeable, respons More

by jslay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to make shopping for your newest Ford another smooth process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 19, 2025

JD was super friendly, helpful and knowledgeable. He puts you at ease and is a good listener, you get the sense that he is genuinely caring. He understood what we were looking for and worked with us More

by jc4dunn
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Herlihy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with JD to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2025

Our experience with Jake, Celeste and Heritage Ford was very pleasant. After meeting with MANY local dealerships Heritage was by far the most transparent with the numbers. They made it easy and quick for More

by mjl1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Celeste to shop for and bring home your new Ford, and that they were able to help bring home the vehicle you had been searching for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2025

Exceptional service here they made everything very simple and easy had my new veichle in 1 day More

by Fleuryjacob17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heritage Ford responded

Jacob, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2025

Heritage had a good selection of trucks to choose from and the ability to set up a time slot with Olin was helpful. He made sure that the truck I wanted to look at was ready for a test drive. Olin stayed More

by mdgroening8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new truck, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 16, 2025

Conor was fantastic! Really made us feel at ease with this purchase, and never exuded that "Car Salesman xxxxxxx" quality I have frequently encountered when buying vehic More

by sflemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
4.0
This rating includes all reviews, with more weight given to recent reviews.
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Conor to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 15, 2025

I was not in a hurry to buy a new truck and let Ryan know during my first call that I was looking at options, including Toyota Tundra. He graciously accepted this introduction, offering to help in any way h More

by onwtr52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan to shop for your new Ford, and that everything went smoothly and was stress-free throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 15, 2025

Heritage Ford and Charlie Moriarty (my salesperson) are outstanding, they worked with me and I got a great deal on the vehicle I wanted! I highly recommend that if you are in the market for a new vehicle g More

by f102354a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our tam to shop for your new Ford, and that they were able find the perfect vehicle to fit both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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