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Heritage Ford

South Burlington, VT

4.9
1,969 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,969 reviews

September 09, 2025

This dealership did not have a great selection of EVs. I wanted an MME GT, but it was not in stock. Other than that it was a great low pressure situation with Jake Dwinell. More

by jfraties
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Heritage Ford responded

Jordy, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake to shop for your new Mustang Mach-E, even if the exact vehicle you were looking for happened to be unavailable. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2025

My work schedule is absolutely crazy. Olin worked thru my time issues to help me find the right truck. He was very calm and smooth through all of it to ensure that there were no issues. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ford, and that he was able to make sure everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 03, 2025

Excellent support in vehicle search without "high pressure" sales tactic. Genuinely interested in helping me find my best match. Made process fast and simple. Excellent communication. Highly recom More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Heritage Ford responded

Erica, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 02, 2025

My boyfriend had called and talked to Jake ahead of time. He had a vehicle ready on site when we arrived for us to test drive. He made the whole experience pleasant and seamless for us. We would recommend hi More

by lianelafoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

lianelafoe responded

Edited to include Celeste also was quite lovely to deal with thank you both.

September 02, 2025

The dealership was clean, organized and in a convenient location. Everyone was welcoming and courteous. Nathan was very responsive and helpful. He patiently helped us process through what we were looking f More

by Annemmel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Heritage Ford responded

Anne, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Celeste to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 20, 2025

Nathan is a great salesman, who made this process very easy and smooth. Very communicative and informative. He was great to get to know and very transparent about the cost and process. He didn’t pressure More

by acurrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Germain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whichever manager worked with Nathan today. I didn’t get his name.
Aug 21, 2025 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for your new Ford, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 19, 2025

My wife and I have dealt with Bill for several years he is an excellent salesman. We like doing business with Bill. Can’t wait for the next vehicle purchase. More

by Lafrancelake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Heritage Ford responded

Randy, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he and our team were able to help make shopping for your newest F-150 another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 18, 2025

recently purchased a certified pre-owned Ford Maverick and had the pleasure of working with Bill throughout the process. From start to finish, he was an absolute delight to work with—easygoing, a great co More

by melihill26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Heritage Ford responded

Melissa, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Maverick, and that he and our team were able to help find the perfect new truck to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 17, 2025

Had the pleasure of working with Bill again and can’t say enough good things about him. Bill and the finance staff made our unique transaction smooth and stress free. I highly recommend Bill for your next ve More

by fourmorins26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Desrosiers
Aug 18, 2025 -

Heritage Ford responded

Andre, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 16, 2025

I’ve bought two vehicles from Bill now, he’s the man. Go talk to him. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Heritage Ford responded

Dan, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill, and that he was sable to help make finding Ford #2 another smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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