Back

Heritage Ford

South Burlington, VT

4.9
2,035 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 2,035 reviews

February 27, 2026

Outstanding Service Department! Our service advisor Autumn was amazing and great customer service! The technician was impressive! Spectacular service bay! My car had transmission is More

by focusqueen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Germain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians
Mar 02, 2026 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Autumn and our team, and that your Focus is running like new again! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 25, 2026

Was a very pleasant dealership experience I worked with bill and he was very easy to work with throughout the whole process More

by djewtraw03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greyson Abt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Super Duty, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new truck!

February 24, 2026

Bill is wonderful- I wouldn’t have been a return customer THREE times if not! He makes the process quick, efficient, and painless. No games, just listens to what would work for you and respects that. Everyon More

by Brandyahill123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was once again able to help find the perfect new Ford to fit your needs. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

February 21, 2026

Super professional. Bill was great to work with, very easy going and pressure free. Enjoyed the buying process and will recommend to my friends! Thanks Bill More

by Rillahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Heritage Ford responded

Daniel, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2026

Frances made the sale so easy. She helped me with the things I actually needed. She is so knowledgeable. So friendly and professional and easy to work with. Thank you so much!! More

by FPLW89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Herr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frances and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2026

From the time I went online to walking in the door everyone was pleasant, made you feel like you were welcome in the dealership. Salesman were happy and very helpful. During financing process was well More

by Mjcflowerbud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Herr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Heritage Ford responded

Mary, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for and bring home your new Explorer, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

February 14, 2026

I recently bought a pre-owned F-150 and worked with Olin. He was friendly, communicative, and had great follow through during the entire sales process. Highly recommended! More

by noahjk89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Heritage Ford responded

Noah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new F-150, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 10, 2026

Olin was very professional and supportive throughout the whole truck purchase. He was very patient and supportive as I had to deal with a very difficult insurance company situation. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greyson Abt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for your new truck, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 10, 2026

This was our first experience with Heritage Ford. The communication was excellent, did not feel pressured. Jackson’s eagerness for meeting our wants and needs was superior. His attention to details, More

by Talcottny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Curdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greyson Abt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

February 10, 2026

Jackson was a very attentive salesman, answering any questions I had about my vehicle. I stopped in for a last minute test drive turned sale and he made the whole process seamless and easy. Thank you so More

by melissa.derby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Curdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Herr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Heritage Ford responded

Melissa, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jackson and our team to shop for your new Bronco, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

1
...