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Heritage Ford
South Burlington, VT
1,934 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,934 reviews
June 20, 2025
Jake was great. Was able to find me the exact model I wanted to the dealership quickly and was a pleasure to work with. Very happy with my experience. Was able to find me the exact model I wanted to the dealership quickly and was a pleasure to work with. Very happy with my experience. More
by jl22
Employees Worked With
June 18, 2025
Our Sales Consultant (Charlie) and Financial Services Manager (Theresa) were great to work with. They were knowledgeable, professional and cordial. We were surprised at how efficiently the whole purcha Manager (Theresa) were great to work with. They were knowledgeable, professional and cordial. We were surprised at how efficiently the whole purchase process transpired. More
by bojaxon56
June 18, 2025
They exceeded my expectations, warmly greeted, and professionally executed my paperwork and delivery of my new car professionally executed my paperwork and delivery of my new car More
by cileewabit
June 17, 2025
JD was a pleasure to work with. He did a great job of listening to what we were looking for and then finding a way to get us to the right vehicle. He has a wonderful calmness abou He did a great job of listening to what we were looking for and then finding a way to get us to the right vehicle. He has a wonderful calmness about him that makes the whole process more enjoyable. More
by dsr
Employees Worked With
June 16, 2025
Ryan was a pleasure to work with. The first time buying a vehicle from Heritage Ford commercial, and the whole team was very professional. The first time buying a vehicle from Heritage Ford commercial, and the whole team was very professional. More
by chris
June 11, 2025
My whole transaction was pretty seamless. Olin was very responsive and followed up quickly on the few questions that I had. Olin was very responsive and followed up quickly on the few questions that I had. More
by flemingp
June 04, 2025
Bought a 2025 Ford Maverick and Olin was great to work with - very communicative, friendly, positive, personable. Didn't try to push anything - genuinely wanted to help me find the vehicle I was after. To with - very communicative, friendly, positive, personable. Didn't try to push anything - genuinely wanted to help me find the vehicle I was after. Took care every ounce of paperwork he could and involved me in whatever part of the process I wanted - even called my car insurance for me! Very knowledgeable, and anything he didn't know, he asked and got back to me quickly. More
by shweiss30
June 04, 2025
I was in need of a new vehicle and I walked in and was taken care of by Bill Labonte and walked out of there with the right vehicle at the price I was looking for. The team stayed late and processed the p taken care of by Bill Labonte and walked out of there with the right vehicle at the price I was looking for. The team stayed late and processed the purchase and helped me keep my business moving forward. More
by jappleton
June 03, 2025
I loved the climate at Heritage Ford. Seems like a culture of friendly professionalism. I mostly worked with Ryan Fish and Theresa Moss. Both of them were knowledgeable and informative Seems like a culture of friendly professionalism. I mostly worked with Ryan Fish and Theresa Moss. Both of them were knowledgeable and informative, but never pushy or pressuring in any way. I've bought many cars and trucks over 56 years. This was the best buying/trading experience I have encountered. Heritage has a special culture. Ryan and Theresa are two reasons why. I had never met them before today. Give them a raise! More
by Satisfied buyers
