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Heritage Ford

South Burlington, VT

4.9
1,933 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,933 reviews

November 08, 2019

Great Experience-Extremely Knowledgeable Bill was wonderful in explaining all the many features of the Ford Explorer and he is very knowledgeable!!! I wanted to test drive another SUV for co More

by LGray
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Thank you for your kind words about Bill! We appreciate you sharing your experience. Enjoy your new Explorer! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2019

Had a great experience with Bill. He took the time to make sure we understood all the factors between buying and leasing to make sure that we made the right choice for us. More

by Cfphelps
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

It's great to learn you enjoyed working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 06, 2019

Amazing Saleman Nick was a great salesman who knew exactly what we wanted and made sure to find it as he didn't have it in his inventory. Abby was awesome in the Fin More

by CaryFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hunter
Nov 06, 2019 -

Heritage Ford responded

That's fantastic! Thank you for posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 04, 2019

Great Working with Heritage Bill and the staff at Heritage made purchasing a used Honda an easy experience. They listened to our concerns about cleaning and washing a used vehci More

by jdsymon
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Nov 06, 2019 -

Heritage Ford responded

Glad you enjoyed working with Bill and the rest of the team! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2019

Good Job! I am an older driver, hesitant about buying a new car. Bill LaBonte was aware of how I felt and able to help me with the technical advantages of the More

by Enciene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Oct 30, 2019 -

Heritage Ford responded

So nice to learn that Bill provided such an excellent purchasing experience. We appreciate you taking the time to share your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2019

Got the truck I wanted. Worked with Bill LaBonte and he was great. He found the truck I was looking for and had it ready to go when the purchase was completed. This is my s More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Heritage Ford responded

Great to hear it! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2019

Great deal Bill was great. He had our truck ready for our test drive when we arrived and knew the detailed answer to all our questions. We had a slight paperwo More

by Joha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Heritage Ford responded

Joha, It's fantastic that you enjoyed working with Bill. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2019

Easiest truck I ever bought Heritage had the truck I wanted in stock and ready for me to see by appointment. Trade was only a few hundred off Toyota but the Ford is so much more More

by Oscar's Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Heritage Ford responded

Thank you for posting! It's fantastic that your visit went so well. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2019

Everything went well Got exactly what I was looking for thanks to helpful and responsive staff. Bill called me when something that fit my needs got traded in. More

by Tylerlacharite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Heritage Ford responded

Thank you for posting! Glad to learn Bill made sure everything went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 10, 2019

I had a great experience and Chris was terrific and found me the perfect vehicle! He even made me a sandwich! I highly recommend this dealership. More

by Davi
Recommend Dealer
Yes
Employees Worked With
Christopher Nemes
Oct 24, 2019 -

Heritage Ford responded

Davi, That's fantastic! Glad to learn you enjoyed working with Chris. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

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