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Heritage Ford

South Burlington, VT

4.9
1,918 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,918 reviews

September 29, 2019

Went to just look. Jake Dwinell was our sale guy and he was super to work with. He's very knowledgeable about cars, patient and easy to talk with. Also, a great help w More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Mike LeClerc
Oct 04, 2019 -

Heritage Ford responded

Sue, What a nice review! Thank you for posting. It's wonderful that you had such a positive experience working with several members of our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2019

Jake worked with us to the end even through my frustration Jake and Chad hung in there with me even when I was frustrated. Love my new car. I will be a repeat customer!! I would recommend anyone looking for ne More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Sep 26, 2019 -

Heritage Ford responded

Val, We appreciate your recommendation! Glad to hear that you had a positive experience working with Jake. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 22, 2019

Bill Labonte salesman with a smile Bill is a fantastic guy to deal with it wouldn’t matter to me if I had to sit there all day just enjoyed conversation and good people. Very professio More

by ESpear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Sep 25, 2019 -

Heritage Ford responded

Thank you for your kind words about Bill! It's wonderful that he was so helpful and great to work with. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2019

Went in to test drive, left with a car. I went in simply to test drive a 2019 Ford Escape Titanium and that is all. When I sat down with Turner, we started talking about what they could do t More

by Derik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Sep 25, 2019 -

Heritage Ford responded

Derik, Thank you for your kind words! It's fantastic that Turner was so great to work with. We appreciate your business. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 20, 2019

Outstanding Sales Rep. I purchased two vehicles from Heritage Ford and Turner was the sales person. When I was leaving the lot with my Ford F350 Super Duty, 6.7 Diesel, Tur More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Sep 25, 2019 -

Heritage Ford responded

Matt, Thank you for posting! It's fantastic that Turner was so helpful, especially when there was an issue. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2019

Excellent customer handling Employees nature is very helpful and they go beyond to get value to their customers. I'm glad that I am in safe hands. Thank you More

by Ashok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Sep 18, 2019 -

Heritage Ford responded

Ashok, Thank you for your kind words about our team! It's wonderful that you received such excellent service. We appreciate you sharing your thoughts! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 16, 2019

Easy Process & Great Service Chris was a great help in getting us into our two new vehicles. He was very knowledgeable, easy to work with and made the whole process of buying two More

by T Flynn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Christopher Nemes, Cathy Benware
Sep 18, 2019 -

Heritage Ford responded

It's wonderful that you had such an excellent experience working with Chris and the rest of the sales team! Thank you for taking the time to post. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 16, 2019

Great service, knowledgeable staff Had a great experience with Bill and the Heritage Ford team when I recently purchased a Ford F-150. This is the second car we have purchased from Her More

by LCVT2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Sep 18, 2019 -

Heritage Ford responded

Glad you enjoyed working with Bill! It's fantastic to hear from a return customer. We appreciate your continued business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 13, 2019

Best buying experience ever! I recently purchased a F150 XLT from Heritage Ford. I traded in my 2008 4Runner that broke down on interstate driving into dealership to make the dea More

by JohnW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Heritage Ford responded

John, It's great that you are loving your new truck! Glad to learn you had such a great experience working with Bill and the rest of the team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 13, 2019

Great dealership I have purchased one new vehicle and one used vehicle from Bill and would highly recommend him. Great follow up. Got all my questions answered. Wil More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Sep 18, 2019 -

Heritage Ford responded

Jason, We appreciate your kind words about Bill! It's fantastic that you've had great experiences working with him. Thank you for continuing to choose Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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