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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

April 04, 2019

Professional, courteous experience! I leased a F-150 and traded in my 2016 Toyota. The experience was very easy and void of the “hard sell” I have experienced at other dealerships. They More

by C208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Heritage Ford responded

Glad to learn you had such a positive experience with our sales department! Thank you for posting. Enjoy your new F-150! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

Truck Service Dropped my truck off Thursday night, oil change/check engine light/swap gas filler neck. Had to leave it for the weekend because the bolts holding the More

by Jperren8218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau
Apr 05, 2019 -

Heritage Ford responded

Thank you for your kind review! Glad to learn our service department did such a great job with your truck. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

GREAT FIRST NEW TRUCK EXPERIENCE I first found a truck I liked online and began chatting with Celeste. She was able to answer a bunch of questions just by text. I then went in and she More

by Dylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Apr 05, 2019 -

Heritage Ford responded

Dylan, Thank you for sharing your experience! It's great that you enjoyed working with Charlie, Celeste and Chad. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 02, 2019

Helpful and efficient Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right More

by Bloom8!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bush, Chad Tobin
Apr 05, 2019 -

Heritage Ford responded

Glad you enjoyed working with Charlie! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 01, 2019

My new explorer I just leased my dream car a 2019 Explorer sport appearance package and I am absolutely in love!!! Kevin Dowd was hands down the best salesman ever. H More

by Cassandrab412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
Apr 05, 2019 -

Heritage Ford responded

Cassandra, That's fantastic! Glad to hear that Kevin was so great to work with. Thank you for posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 27, 2019

Great overall experience Turner and the team did a great job finding me a new Ranger with the specs I was looking for. Given that it is a new model there were some challenges More

by VTBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 27, 2019 -

Heritage Ford responded

It's fantastic to learn that Turner provided top notch service. We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 26, 2019

Car buying made less stressful at Heritage Ford Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales More

by Balto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowd
Mar 27, 2019 -

Heritage Ford responded

Balto, Thank you for your kind words about Kevin and Celeste. It's wonderful to learn that they were so great to work with. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 25, 2019

Excellent Experience My husband and I took our new to us 2018 F150 in for recent service. We had a front bearing issue and problem with the turbocharger high pressure chec More

by ibobvt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug the service tech., Shawn Clifford
Mar 27, 2019 -

Heritage Ford responded

Thank you for sharing your experience! It's wonderful that our service department was able to resolve your concerns. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 19, 2019

Amazing and easy buying experience Dillon was absolutely amazing to deal with. Very happy with my new (first, but definitely not last) Ford. He helped me find the perfect truck for me More

by Christian D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Machavern
Mar 21, 2019 -

Heritage Ford responded

Christian, Thank you for your kind words about Dillon! It's wonderful that he was so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 18, 2019

My new Ford Edge Titanium My experience of buying a new vehicle at Heritage Ford was nothing but exceptional, thanks to the wonderful salesman Dylan Krause! His knowledge and More

by Colleen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Mar 21, 2019 -

Heritage Ford responded

Colleen, We appreciate your recommendation of Dylan and Heritage Ford! It's wonderful that you had such a positive experience working with Dylan. Enjoy your new Edge! Nora Krom Customer Relations Specialist Heritage Automotive Group

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