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Heritage Ford
South Burlington, VT
1,917 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,917 reviews
July 27, 2018
Great Deal..Great place to stay Charlie Moriarty has always been great to work with and he makes the progress of leasing easy and painless. Maybe that is why I have now leased 6 Ford Charlie Moriarty has always been great to work with and he makes the progress of leasing easy and painless. Maybe that is why I have now leased 6 Ford Escapes from Heritage Ford. More
by samm1111
Employees Worked With
July 26, 2018
Great from start to finish of the sale. Everyone at Heritage Ford is outstanding at what they do. I would recommend someone buying a vehicle from them without hesitation we could t be happi Everyone at Heritage Ford is outstanding at what they do. I would recommend someone buying a vehicle from them without hesitation we could t be happier. More
by Mlandsberg
Employees Worked With
Larry Lussier, Kevin Dowd, Kyle Owen
July 23, 2018
Quick and Pleasant We gave Heritage Ford in South Burlington 5 stars because it was an enjoyable experience. Adam Rich was helpful in getting us started and Turner Ede We gave Heritage Ford in South Burlington 5 stars because it was an enjoyable experience. Adam Rich was helpful in getting us started and Turner Ede really helped the experience of buying a car quick and easy. Turner was knowledgable of the product and answered all the questions that we had. Chad Tobin was great with helping us understand our options for financing our vehicle. We will definitely be returning to and recommending to others Heritage ford. More
by lkemp802
Employees Worked With
Chad Tobin, Adam Rich, Turner Ede
July 19, 2018
Enjoy the experience I enjoyed working with Bill on my new lease. He described all the features and their use. We talked about the changes I would like (color, price and f I enjoyed working with Bill on my new lease. He described all the features and their use. We talked about the changes I would like (color, price and features) and Bill and Adam where helpful getting to a spot I could afford. I haven't driven the vehicle very far yet, but enjoy it so far. More
by old man
July 18, 2018
Great to work with Heritage Ford was great to work with. Turner was especially helpful when I was looking to buy a new truck. Did d not feel like he was pushing anything Heritage Ford was great to work with. Turner was especially helpful when I was looking to buy a new truck. Did d not feel like he was pushing anything on to me. The entire buying process was great. Would definitely recommend! More
by JoelFlem
Employees Worked With
Turner Ede
July 18, 2018
Great experience all around! I had a wonderful all around experience at Heritage Ford with Dave and Dillon assisting with the sale, Larry the manager, and Abby in the finance depa I had a wonderful all around experience at Heritage Ford with Dave and Dillon assisting with the sale, Larry the manager, and Abby in the finance department. They were all honest, caring, and not "pushy" at all! Will definitely be recommending Heritage Ford to friends and family! More
by Kelly126
July 18, 2018
LOVE MY CAR!!!! I went in for a financial problem and left the next day with a mustang..I was totally pleased with Charlie and Kyle..they worked fast and hard to get I went in for a financial problem and left the next day with a mustang..I was totally pleased with Charlie and Kyle..they worked fast and hard to get me into that car..Answered every question I had. They were extremely pleasent and friendly. I have no complaint s, worked with Kyle before..would asked for him again..I love the car and would give anyone a great reference about Heritage's service!! More
by Franny
July 16, 2018
My review In the spirit of Beatrix Potter who once said "The shorter and the plainer the better" I can say that this is my first and only experience at Heritage In the spirit of Beatrix Potter who once said "The shorter and the plainer the better" I can say that this is my first and only experience at Heritage Ford. It was satisfactory and I have nothing to complain about. More
by NOYB
Employees Worked With
Kyle Owen
July 11, 2018
Turner Ede is the best!!!!! It was great having Turner for a salesman, he made sure everything went smooth for my F150 lease. Everyone was great in the sales department!!! My It was great having Turner for a salesman, he made sure everything went smooth for my F150 lease. Everyone was great in the sales department!!! My only complaint (reason for 4 stars) is about the new vehicle prep department, which could use some improvement. The Heritage Ford mud flaps were installed very crooked (not good advertising) and the bedliner they installed had a very bent warped part at the rear window area which would not work well for my tonneau cover. I straightened the mud flaps myself when I got the truck home because I couldn't let everyone driving behind me to be looking at crooked Heritage Ford mud flaps. And Turner and Mike(sales manager) both made sure I received a new bedliner. More
by eightstrgs
July 10, 2018
State inspection I always get quick service with no returns at this dealership. Also the personnel is very courteous. I am happy with both my Escape and the service i I always get quick service with no returns at this dealership. Also the personnel is very courteous. I am happy with both my Escape and the service i am getting. More
by bmorris
