Back

Heritage Ford

South Burlington, VT

4.9
1,936 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,936 reviews

July 06, 2018

❤️ love my Ford Edge Over a year ago my husband purchased a Ford Edge at Heritage. Recently we decided to give the car to our daughter to use at her summer camp job and at More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Adam Rich, Turner Ede
Jul 09, 2018 -

Heritage Ford responded

Thank you for your kind words about Turner and Adam! It's great to learn that you enjoyed working with them. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2018

Professional and Earnest Sales team I was in need of a new car and not looking forward to the whole experience. Turner and his sales team made the endeavor so much easier as they walked More

by Match.2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Turner Ede
Jul 09, 2018 -

Heritage Ford responded

It's fantastic that Turner and the rest of the sales team provided such an excellent purchasing experience. Thank you for posting! We appreciate your business. Nora Krom Customer Relations Specialsit Heritage Automotive Group

July 02, 2018

Car Purchase My husband and I were in the market for a new car, a replacement to our 2014 Ford Flex, a vehicle we purchased at Heritage Ford. We are pleased to ha More

by wmp12345
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Jul 03, 2018 -

Heritage Ford responded

We appreciate you taking the time to post a review! It's very nice to hear that Dave was so helpful. Enjoy your new Flex! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2018

Yearly Vermont stat inspection Dropped off vehicle in am and asked to pick up at a certain time. Vehicle was ready ahead of schedule and informed when ready Dealership eXceeded my More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Jul 03, 2018 -

Heritage Ford responded

Paul, That's great to hear! Glad your appointment went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2018

Used F150 I was searching for a F150 with a few specific features in a very specific price. Celeste contacted me regularly throughout the entire search period, More

by Heritage Group
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Turner Ede
Jun 27, 2018 -

Heritage Ford responded

Jeremy, Thank you for your kind words about our sales team! It's very nice to learn that they provided such a top notch purchasing experience. Enjoy your truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2018

The right way to purchase a vehicle! It was a no hassle sale! Exactly what the customer wants when they want it. Turner was a great salesperson - straight forward and no games played! More

by FordLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Turner Ede
Jun 27, 2018 -

Heritage Ford responded

That is fantastic! Thank you for posting. It's wonderful that Turner and the rest of the sales team ensured that you had a positive experience with us. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2018

Great Service Rep Great service rep when brought car in after servicing. Helpful, polite and when came to tell me car was ready it was brought right to me outside of wa More

by kmlbvt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Jun 27, 2018 -

Heritage Ford responded

It's fantastic that you enjoyed working with Seth! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 24, 2018

Truck serviced Took me in early did an excellent job,people were very friendly lounge was comfortable would definitely recommend to friends and other people looking More

by laduc, michael456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Jun 27, 2018 -

Heritage Ford responded

Michael, Thank you for your recommendation! Glad your visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 21, 2018

Excellent customer service Ecellent customer service - Very helpful,friendly, and efficient. 5 stars speak for my thoughts and experience - I really do not feel there is much el More

by mah6078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 21, 2018 -

Heritage Ford responded

Thank you for posting! We appreciate the excellent rating. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2018

Excellent Customer Service! My husband and I came into Heritage Ford undecided on exactly what vehicle and whether certified used or new would be right for us. Dillion showed us More

by aingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Machavern
Jun 18, 2018 -

Heritage Ford responded

Thank you for your kind words about Dillon! It's wonderful that you enjoyed working with him. We appreciate your recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

...
132
...