Heritage Ford

Tyler and Abby were great and the Dealership was incredible! Tyler our salesman was very easy to work with. He was patient and showed us plenty of options within our budget. He allowed us to test drive a car ver Tyler our salesman was very easy to work with. He was patient and showed us plenty of options within our budget. He allowed us to test drive a car very quickly which ultimately led to us buying that vehicle. Abby was also helpful in explaining the different warranty options on the used car we bought. They never tried to be pushy or upsell me on anything. Incredible place to buy a car or truck. Used or new! Thanks Tyler! More

Preston , salesman very helpful, beyond the call of duty although there were issues in the transfer of funds, overall it was a very good transaction. My only displeasure came from the warranty salesman, I d although there were issues in the transfer of funds, overall it was a very good transaction. My only displeasure came from the warranty salesman, I don't like pushy salesmen and he fit that discription to a T More

Unexpected need for service Katie was very professional and great to work with. Work was completed in a timely manner and Katie was helpful in explaining the work that was done. Katie was very professional and great to work with. Work was completed in a timely manner and Katie was helpful in explaining the work that was done. More

outstanding Service I found service advisor Katherine Smith and technician Sean Beloin to be extremely professional. Additionally, I’ve been telling friends of the VIP l I found service advisor Katherine Smith and technician Sean Beloin to be extremely professional. Additionally, I’ve been telling friends of the VIP level service provided by Ms. Smith and the Heritage Ford Service Department. More

Ford F250 Gary continues to provide the service to our fleet while minimizing down time. Thanks Gary for all you do for us. Keep up the good Work! Gary continues to provide the service to our fleet while minimizing down time. Thanks Gary for all you do for us. Keep up the good Work! More

A stress free, no pressure, fun experience. This was my first time time buying a new car and I'm glad I chose Heritage! Dylan was excellent at explaining the whole process to me. He was very hon This was my first time time buying a new car and I'm glad I chose Heritage! Dylan was excellent at explaining the whole process to me. He was very honest and courteous throughout the whole experience and it made me feel comfortable when it came to making the decision to commit to purchasing a new car. I would recommend Dylan to anyone who is looking for a stress free, fun experience. His great sense of humor also added to the overall experience. Good job Dylan and I look forward to working with you! More

Used Ford F250 Overall, my experience was a positive one. The only issue that I had was that they pulled the wrong vehicle. I was in a unique situation, as I had to Overall, my experience was a positive one. The only issue that I had was that they pulled the wrong vehicle. I was in a unique situation, as I had to leave town and wasn't going to be able to put everything together before I left(ie.title, sale of my vehicle) If I not want to lose out on this vehicle, so I asked if I could put a deposit down and complete when I got back, they allowed it. Problem was, I looked at and tried out only one vehicle, I asked about others, but never looked at or drove them. When I gave them the deposit over the phone, they pulled aside the wrong vehicle, I never said what vehicle and they never asked, but why would you pull a vehicle that I had not even looked at. They pulled a brand new vehicle instead of the used one, I lucked out and the used one was still there, so in the end it all worked out, but it could have become a difficult situation. Just a little more communication on both parties could have avoided it. Overall, my salesmen were very good to deal with. More

Great service Say what you will about Ford vehicles (I have a few negative comments in that department), Heritage Ford is staffed by some of the friendliest most ac Say what you will about Ford vehicles (I have a few negative comments in that department), Heritage Ford is staffed by some of the friendliest most accommodating people I've ever encountered at a dealer or car repair shop. They consistently go above and beyond to satisfy my concerns. More

Thorough! I received prompt and thorough service. My car was ready within agreed upon time frame. Shawn was available to answer any questions that I had. I received prompt and thorough service. My car was ready within agreed upon time frame. Shawn was available to answer any questions that I had. More

State Yearly Inspection 1. I really like the policy that Heritage Ford does not charge for state inspection if you bought your vehicle at Heritage. 2. They said that it wo 1. I really like the policy that Heritage Ford does not charge for state inspection if you bought your vehicle at Heritage. 2. They said that it would be a one hour job... and it was. Thank you. More