Heritage Ford

first service for f150 Went as planned. Was in and out as expected with what they indicated they would do. No issues found. Will make my next app. here. Went as planned. Was in and out as expected with what they indicated they would do. No issues found. Will make my next app. here. More

service & sales = 5 star Seven or so years of both here have been top level. Yes, I've recommended this dealership and got good reports back from those people as well. Seven or so years of both here have been top level. Yes, I've recommended this dealership and got good reports back from those people as well. More

Good service from Heritage Ford Larry gave good overall advice on the entire car buying process (lease vs buy etc.) and then handed us over to Dave who showed us as many cars as we w Larry gave good overall advice on the entire car buying process (lease vs buy etc.) and then handed us over to Dave who showed us as many cars as we wanted to see and test drive! Dave was fun to deal with and we never felt pushed...he went with our flow of thinking (not his own)!! We then went off to see another make/model down the street that was a make/model we had 20 years ago but decided to come back and buy a new Ford Escape!! Dave took lots of time to explain all the functionality of the vehicle before we drove off and offered to keep in touch for any questions. A very happy experience overall and we will recommend Heritage Ford and Larry and Dave to our friends. More

Best buy of car Bill was the best person i could have asked for. He did not push anything on me at all. From the moment i arrived Bill was standing on the steps waiti Bill was the best person i could have asked for. He did not push anything on me at all. From the moment i arrived Bill was standing on the steps waiting to introduce himself . Bill was the utmost professional salesman i could have asked for . Thankyou Bill and Heritage Ford. More

best car buying experience so far My wife and I have bought many cars and dealt with many dealerships. This was the best experience we've had, working with Bill, Adam, and Abby. Bill My wife and I have bought many cars and dealt with many dealerships. This was the best experience we've had, working with Bill, Adam, and Abby. Bill kept the day short and professional. He was funny, answered ALL my wife's questions, and really made it a good day for us. More

Brake squeal - oil change Car brakes squealed badly from the time I purchases it. After an initial inspection, the Dealer replaced with new pads under warranty. Problem solved. Car brakes squealed badly from the time I purchases it. After an initial inspection, the Dealer replaced with new pads under warranty. Problem solved. This website however is nuts. Can't submit a review so have to add more words. So blah, blah, blah. Should be enough by now. More

New F150 We needed to trade our super cab F150 in and get a crew cab to accommodate our growing family. Bill and Heritage were very helpful, but not pushy and We needed to trade our super cab F150 in and get a crew cab to accommodate our growing family. Bill and Heritage were very helpful, but not pushy and had very competitive pricing. More

Extremely satisfied F150 owner! I purchased a 2012 F150 from Heritage, so when a 2017 on the lot caught my eye, I stopped in. I was lucky enough to be paired with Dylan Krause. Dyl I purchased a 2012 F150 from Heritage, so when a 2017 on the lot caught my eye, I stopped in. I was lucky enough to be paired with Dylan Krause. Dylan was extremely helpful, knowledgeable (seriously -- he knew everything about the truck), professional, and personable -- not mention incredibly responsive to any and all questions I had throughout the purchase process. In short order, and with Adam's help, we had a deal worked out that I couldn't refuse. Dylan then went hard to work getting the add-ons I requested taken care of. This is when I was again lucky to be paired with Abby. She had all of the paperwork in order in no time -- and then happily handled several rounds of questions from me about warranties and service plans. She had the answers every time, and delivered them in a friendly and professional manner. Here's where the story gets interesting. While inspecting the truck, Dylan found a scratch on one of the doors, and was working to get it repaired. Long story short, some issues were encountered, and the truck was not satisfactory at delivery time. At this point things could have gotten uncomfortable -- but Dylan assured me he had my back -- and then Mike stepped in. Dylan and Mike located a comparable truck at a nearby dealership, and had it in hand in a couple days. Dylan worked tirelessly to get it ready for me in one day, and Abby jumped back in to un-tangle paperwork. All three of them apologized profusely. My response to all of them was: It's easy when things go smooth -- you really find out who you are dealing with when things go wrong. Because of this group, Heritage has a customer for life. More

Just great friendly service as always As always, a fast, friendly service visit without being sold things I didn't need. Oil change, tire rotation and on my way. Answered any questions I h As always, a fast, friendly service visit without being sold things I didn't need. Oil change, tire rotation and on my way. Answered any questions I had also. More

Two vehicles We bought two vehicles, one was new, one was used. Both work great so far! Thanks everyone for staying late with us so we didn't have to come back in We bought two vehicles, one was new, one was used. Both work great so far! Thanks everyone for staying late with us so we didn't have to come back into town 3 nights in a row when we live so far away! More