Heritage Ford

Thanks Bill LaBonte Buying a new vehicle can be stressful.However Bill's knowledge and experience allowed me to purchase the truck I needed without complications. .Thank Buying a new vehicle can be stressful.However Bill's knowledge and experience allowed me to purchase the truck I needed without complications. .Thank you for your personal conderation for my needs, and your friendly service. More

Snow tires mounted and balanced. I needed to have my snow tires put on. The service staff promptly checked me in. They did the tires and multi-point inspection while I waited. Katie a I needed to have my snow tires put on. The service staff promptly checked me in. They did the tires and multi-point inspection while I waited. Katie and the rest of the service staff were friendly, courteous, and professional as always. She let me know at checkout that within the next year, I will need to have my breaks done. I appreciated that heads up on the breaks. Katie's service was excellent. More

Kevin was great! Kevin was a pleasure to work with. My wife and I worked with Kevin and he was fantastic to do business with. He listened to what are needs were and Kevin was a pleasure to work with. My wife and I worked with Kevin and he was fantastic to do business with. He listened to what are needs were and assisted us getting into a great vehicle that fit the needs of our family. I look forward to doing business with him in the future and I highly recommend working with Kevin if you have a chance! More

service call to replace tires Mike was very helpful and provided a good solution to my issue in a professional and friendly manner. He took the time to get the proper information Mike was very helpful and provided a good solution to my issue in a professional and friendly manner. He took the time to get the proper information before recommending the solution. Excellent experience overall. More

Kevin stuck with it! Not the easiest sale considering I live in Maryland and was buying a new Ford Fiesta for my daughter at UVM, but Kevin stuck with it and she now has a Not the easiest sale considering I live in Maryland and was buying a new Ford Fiesta for my daughter at UVM, but Kevin stuck with it and she now has a solid and dependable Ford to get through this winter and hopefully for many years to come. Thanks Kevin and Abigail for all of your time and assistance! More

Initial Service visit Came for a initial service and was welcomed and turned around quickly. Very good service, and friendly courteous staff. They truly want to make sure Came for a initial service and was welcomed and turned around quickly. Very good service, and friendly courteous staff. They truly want to make sure my new car meets my expectations! More

Focus 2012 xmsn repairs Katie did an exceptional job assisting me with the repairs of my daughter's Ford Focus transmission issues. She explained the process, set expectatio Katie did an exceptional job assisting me with the repairs of my daughter's Ford Focus transmission issues. She explained the process, set expectations, and delivered as promised. Katie was a pleasure to work with inspite of my frustration with this reoccurring transmission issue. Thank you Katie for you patience and support. More

Great Service Dept Heritage Ford service experience is great from beginning to end. Easy check in, service performed in a timely manner, billed items explained clearly Heritage Ford service experience is great from beginning to end. Easy check in, service performed in a timely manner, billed items explained clearly and smooth check out. More

Tire removal and recall. The staff were amazing. They were able to get us in on short notice to remove my tire. They were so kind and I could tell that our business mattered The staff were amazing. They were able to get us in on short notice to remove my tire. They were so kind and I could tell that our business mattered to them and that we were a priority. I am from Canada going to school in Burlington and it is so nice knowing that there is such a great dealership here while I am so far away from home. They serviced the car very quickly and called us as soon as the service was complete. I am extremely impressed. More

New Car Check Up Complementary service was done quickly and efficiently and now I have to add more words so the program will accept my review. This should be long enou Complementary service was done quickly and efficiently and now I have to add more words so the program will accept my review. This should be long enough. More