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Heritage Ford

South Burlington, VT

4.9
1,761 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,760 reviews

March 01, 2013

To me, Heritage Ford in Burlington , VT is the #1 car dealership in the USA!! I was recently reflecting on my experiences here and how I wish my latest car dealings had been back in VT again! Oh how I mi More

by cand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2013 -

Heritage Ford responded

Carolyn, Thank you for your kind words - to hear such high praise for our customers is truly an honor. I am pleased to hear that you enjoyed working with our staff in 2009, however, I am equally sorry to hear about your experiences with our fellow Ford dealer. We look forward to seeing you again when it comes time for your next vehicle, Yours, Dave Machavern President Heritage Ford

February 26, 2013

After having a rough experience with another local dealership, I found myself at Heritage Ford. I had just sold my current vehicle and was supposed to be buying another when after making a deposit, su More

by MelanieMasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Connors
Feb 27, 2013 -

Heritage Ford responded

Melanie, On behalf of Charlie, Steve, Corey and all of us at Heritage Ford, I would like to thank you for sharing your feedback from your recent visit to our showroom. I am pleased to hear that our staff was able to make the purchase of your new vehicle an enjoyable one, and that Charlie and Steve were able to help you find the right car for your needs with a payment to fit your budget. I hope you continue to enjoy your new vehicle, and we look forward to seeing you in the service lane for your first scheduled maintenance visit, Yours, Dave Machavern President Heritage Ford

February 25, 2013

Charlie was excellent. Our original intent was to buy a used car for our oldest son and ended up buying 2 cars from Charlie. This is our second time working with Charlie and we will keep coming back. Ev More

by TerryBurbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2013 -

Heritage Ford responded

Terry, Thank you for taking the time to share your feedback from working with Charlie. I am pleased to hear that he was able to make your experience in our showroom enjoyable, even though it was busy. On behalf of Charlie, Stephen and all of us at Heritage Ford, I hope that both you and your son enjoy your new vehicles, and we look forward to seeing you in the service lane soon, Yours, Dave Machavern President Heritage Ford

February 21, 2013

Good buying experience. Dave did a good job of finding the trucks on the lot and on order with the options i wanted. Heritage will negotiate and do deals if you do some legwork, and they are professional More

by vtcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2013 -

Heritage Ford responded

VTcarbuyer, Thank you for taking the time out of your day to share your experience with Dave and the Heritage Ford team online, we greatly appreciate it. I'm glad to hear working with Dave was a good fit for your needs and that you are a return buyer. Thank you for returning to Heritage Ford and if you ever have any questions, please feel free to stop by the showroom or call us. Enjoy your new truck! Sincerely, Dave Machavern President Heritage Ford

February 16, 2013

a very proffesional attitude, job well done. and all in a timely manor ,thank you.I would recommend David Frink as a very good salesman. More

by earlywood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2013 -

Heritage Ford responded

Earlywood, Thank you for taking the time our of your day to review Dave and the H-Team at Heritage Ford, we really appreciate it. I'm glad to read that you enjoyed working with Dave and that you would recommend him. Thank you for choosing Heritage Ford, and welcome to the H-Team! If you ever have any questions or concerns, please feel free to call or stop by the showroom. Sincerely, Dave Machavern President Heritage Ford

February 13, 2013

I found myself in the market to purchase a car quickly after my old Toyota finally gave out and I was dreading the shopping experience. I am so grateful I stopped in at Heritage Ford!! Corey Dillon made More

by jbourdeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2013 -

Heritage Ford responded

Thank you for taking the time to share your feedback from the purchase of your new vehicle. I am pleased to hear that our staff was able to make the experience stress-free and enjoyable for you, and that you were able to find the right vehicle for your needs and budget. While I'm sorry to hear that your radio antenna was missing, I'm glad that our service staff was able to get a new one installed for you in a timely manner. On behalf of Corey, Skip, Steve and all of us at Heritage Ford, I hope you continue to enjoy your new vehicle, and we look forward to seeing you in the service lane for your first maintenance visit, Yours, Dave Machavern President Heritage Ford

February 12, 2013

Bill hungerford was a great sales guy he brought the truck right to me and went through everything with great detail to make sure I was satisfiedwith my purchase.I would highly recommend him he makes u More

by daletrim1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hungerford
Feb 13, 2013 -

Heritage Ford responded

Dale, Thank you for sharing your feedback from working with Bill to purchase your new truck. I am glad to hear that he and Stephen were able to make your experience in our showroom an enjoyable one, and that you were able to find the right truck and payment to meet your needs. On behalf of Bill, Stephen and all of us at Heritage Ford, I hope you continue to enjoy your new truck, and we look forward to seeing you in the service lane for your first maintenance visit, Yours, Dave Machavern President Heritage Ford

February 02, 2013

Charlie moriarty is the best salesman ever we have bought 4trucks from him .we would not have any other sale man other than him .He always makes your vistit the best by getting you what you won't for the be More

by Kimjewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2013 -

Heritage Ford responded

Kimjewell, Thank you for taking time out of your day to review us online, we truly appreciate your feedback. I'm glad to hear you have returned four times not only to Heritage Ford, but to your salesperson, Charlie Moriarty. Thank you for your wonderful comments on both Charlie and the dealership, we look forward to seeing you again! Sincerely, Dave Machavern President Heritage Ford

January 30, 2013

I was greeted at Heritage Ford by friendly, knowledgeable and professional staff. Working with Corey Dillon enabled me to find the product I wanted and was able to make a purchase I am very happy with. Skip More

by jeddill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2013 -

Heritage Ford responded

Jed, Thank you for take the time to share your feedback. I am pleased to hear that you enjoyed working with our Corey, Skip and our staff, and that they were able to make the purchase of your new Escape a relaxed and stress-free process. On behalf of all of us at Heritage Ford, I hope you continue to enjoy your new Escape, and we look forward to seeing you in the service lane soon, Yours, Dave Machavern President Heritage Ford

January 29, 2013

I really love my new Focus! Charlie and Jaime made everything go smoothly. They took the time to make sure all the features of the car were explained. Highly recommended! More

by ebrigm
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jaime
Jan 29, 2013 -

Heritage Ford responded

Thank you for sharing your feedback from your visit to our showroom. I am glad to hear that Charlie and Jaime helped make the purchase of your new Focus smooth and enjoyable, and that you are comfortable with all its new features. I hope you enjoy your new Focus, and we look forward to seeing you in the service lane soon, Yours, Dave Machavern President Heritage Ford