Heritage Ford

State inspection Complimentary state inspection for new vehicle. Uneventful experience with shuttle service at the end of the day. Nothing negative to report. Easy to Complimentary state inspection for new vehicle. Uneventful experience with shuttle service at the end of the day. Nothing negative to report. Easy to schedule and drop off. More

Great experience Dave was very helpful he helped me find a vehicle that fits in my budget, i called on a thurday and had a vehicle the next day Dave was very helpful he helped me find a vehicle that fits in my budget, i called on a thurday and had a vehicle the next day More

It was a great experience! I really really enjoyed the entire time at the dealership and friendly of the staff. It was a great experience! I really really enjoyed the entire time at the dealership and friendly of the staff. It was a great experience! More

Heritage visit Very satisfied with recent visit for auto warranty work, from service personal to tech, that explained what the actual problem was, and performed ne Very satisfied with recent visit for auto warranty work, from service personal to tech, that explained what the actual problem was, and performed needed work on convertible top. More

very pleasant I had to have my tranmission repaired and Shawn the service writer kept me informed which was great.He also manged to get my electric rear window repl I had to have my tranmission repaired and Shawn the service writer kept me informed which was great.He also manged to get my electric rear window replaced during the same trip which was really appreciated. More

Always go the extra mile for the customer They always go out of their way to make sure the customer is satisfied both in buying the vehicle and servicing it. I've purchased 5 cars from Heritag They always go out of their way to make sure the customer is satisfied both in buying the vehicle and servicing it. I've purchased 5 cars from Heritage More

Service above and beyond the call of duty I'm a double Sr. Citizen (3/4 Century + 8) and drove our Ford Escape until a serpentine belt came flying out from under the card. It was time. Herit I'm a double Sr. Citizen (3/4 Century + 8) and drove our Ford Escape until a serpentine belt came flying out from under the card. It was time. Heritage was visited and Katie was there to insure we were well taken care of. Such a dilemma, but her advice, encouragement, was the right cure - Katie went over options and connected us into a new technology that I was very familiar with when I was employed in research. Katie has that soft, needed help when things seem are 'at the end of the rope.' Katie carefully explains the options because she is well studied in the service end of the business. Not a "soft" sell, but a careful examination of situations - sort of a 'this is what I would do in this situation.- "Realistic!' is the right word. By the way folks, seriously consider the Ford CMAX Hybrid - it's a Global Warming killer!!! More

Quick and Painless The quick drop off is very nice. I love the comfortable/bright waiting area. They said 1 hour and it was 1 hour! Great Job!! Thank You! The quick drop off is very nice. I love the comfortable/bright waiting area. They said 1 hour and it was 1 hour! Great Job!! Thank You! More

Excellent service. I liked the service that was provided to me. I am happy with friendly employees that I meet with so far too. Also, I liked the system that works to t I liked the service that was provided to me. I am happy with friendly employees that I meet with so far too. Also, I liked the system that works to track the customers by sending email and text messages to remind them by their appointment. More

Great service Gary was great, set realistic expectations and kept me in the loop every step of the way. I couldn't have been more pleased with Heritage Ford. Gary was great, set realistic expectations and kept me in the loop every step of the way. I couldn't have been more pleased with Heritage Ford. More