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Heritage Ford
South Burlington, VT
1,935 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,935 reviews
July 18, 2015
Excellent Escape Experience Charlie Molinari at Heritage Ford was very helpful, supportive and patient during our SUV search. When we decided to purchase the Escape he went to ba Charlie Molinari at Heritage Ford was very helpful, supportive and patient during our SUV search. When we decided to purchase the Escape he went to bat for us to get an excellent purchase price and trade in value. We wholly endorse Charlie and Heritage Ford. Bob and Jane Miller More
by Bob and Jane
July 06, 2015
Test drive Hi, Went in to look a used truck and Kevin showed it to me. He also showed me a better truck for my needs. Was not able to get that deal, but th Hi, Went in to look a used truck and Kevin showed it to me. He also showed me a better truck for my needs. Was not able to get that deal, but they are working on my needs and will get back to me. More
by Dave w
Employees Worked With
Kevin Dowd
July 01, 2015
The best truck buying experience ever. This deal would not have happened without the fantastic personal and sales abilities and deep product knowledge of Michael Connelly, Andrew Melvin, an This deal would not have happened without the fantastic personal and sales abilities and deep product knowledge of Michael Connelly, Andrew Melvin, and Steven Connors.. More
by Frank
Employees Worked With
Steve Connors, Michael Connolly
June 29, 2015
Happy Customer I recently worked with Kyle for the second time in 3 months following a total loss of my previous truck in a collision. He was extremely helpful in fi I recently worked with Kyle for the second time in 3 months following a total loss of my previous truck in a collision. He was extremely helpful in finding a replacement with me that met my business and personal needs. And again, I found him technically knowledgable, professional, and responsive, including communicating with me on his days off. I am impressed with overall atmosphere at the Heritage location and find everyone I encounter there to be helpful and professional. And last, I Love my New Truck! More
by DB Thibeault
Employees Worked With
Steve Connors, Mike Hassett, Kyle Owen
June 19, 2015
Bought a certified pre owned Was looking to trade in my car that I had for the same make and model just newer with additional features, Chad was able to get me the car I have been Was looking to trade in my car that I had for the same make and model just newer with additional features, Chad was able to get me the car I have been wanting at a price that you couldn't beat anywhere else! More
by smcgarghan
Employees Worked With
Steve Connors, Chad Tobin
June 18, 2015
Outstanding Service I had the pleasure of working with Chad Tobin while finding the right car for my family. He was very professional, addressed all of my concerns and li I had the pleasure of working with Chad Tobin while finding the right car for my family. He was very professional, addressed all of my concerns and listened to what I had to say. He was very easy to work with, had a very friendly and approachable personality, and found the perfect vehicle for me. I would definitely recommend this dealership to anyone, but most of all I'd recommend that you work with Mr. Tobin if you would like excellent service without any hassle. More
by Kristina.Shields
Employees Worked With
Chad Tobin
June 18, 2015
New Ford Fusion Kevin is the reason we bought a new card. We walked into the dealership just looking to see what cars suited us, and we left driving a brand new Ford Kevin is the reason we bought a new card. We walked into the dealership just looking to see what cars suited us, and we left driving a brand new Ford Fusion. Kevin is wonderful, very patient and kind. He took the time to walk us through several different vehicles, listened to what we were looking for in a vehicle, and matched us with a car that had everything we wanted. You can trust him. We are very happy with our car and we will continue to do business with Kevin for as long as he works at Heritage. I would highly recommend asking for him when you're shopping at Heritage. More
by Harley Eriksen
Employees Worked With
Kevin Dowd
June 17, 2015
good experience and good deal Had a great experience working with Andrew M. while purchasing my new car. i found him to be knowledgeable and experienced. I really like my new car. Had a great experience working with Andrew M. while purchasing my new car. i found him to be knowledgeable and experienced. I really like my new car. More
by robert
June 15, 2015
Very VERY nice experience I primarily worked with Brett Bush, and he was awesome! Very nice, friendly, no pressure kind of sales guy. This was my first experience at any dealer I primarily worked with Brett Bush, and he was awesome! Very nice, friendly, no pressure kind of sales guy. This was my first experience at any dealership, and Brett set the standards very high! I'm only 26 and was not expecting to have to deal with leasing a vehicle on my own. Two years ago my dad helped me lease an Escape (great car, by the way!) However, he died before my lease was up. I had no idea what to do since he used to help me with any car decisions. I first emailed Mike Hassett, who connected me with Mike Connolly. Connolly suggested I worked with Brett after hearing about my circumstance. Brett was so nice and accommodating! The whole team helped me get all the Ford rebates I qualified for, which turned out to be more than I thought. Quiet honestly, I was very apprehensive about going into a dealership because of my lack of experience with negotiating and all the other things I heard you need to do when you're buying/leasing a car. Brett made me feel confident in my decisions and was so helpful and knowledgeable about everything. He listened to what and I wanted and delivered. It couldn't have been easier. I felt comfortable asking about things I didn't know about and Brett was very straight forward. He's awesome! At first all I wanted was a more affordable alternative to my current Escape lease. I ended up leasing a Fiesta hatchback that was on internet special and I absolutely LOVE it! It's such a fun car. More
by Young millennial needs car
Employees Worked With
Michael Connolly, Mike Hassett
June 09, 2015
Car Purchase Andrew did a great job working with me and understanding that I value my time. He found the car I wanted, delivered when he said he would, and contac Andrew did a great job working with me and understanding that I value my time. He found the car I wanted, delivered when he said he would, and contacted me with updates so I didn't have to worry about anything. Great job, excellent personality. More
by The Stig
