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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,860 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,860 reviews

December 06, 2022

Had my car there recently. Worked with Tony Icenroad. He was excellent to work with, very professional and really knowledgeable about my urgent car needs and what could wait u More

by Alindem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
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Dec 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 06, 2022

Jacque was friendly and helpful. He didn’t try to push us toward anything we weren’t looking for. More

by BHS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 03, 2022

My daughter was able to find her first car on her first visit! She loves it! Every staff member we encountered were resourceful, professional, patient and friendly! Absolutely great experience and service! More

by S. Chancellor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Lovelace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Young
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Dec 05, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2022

Very helpful. No pressure. Found the car we wanted. Paid well for our trade. Aces More

by sobrien211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Stanislav Kovachki, Chris Milon, Jamie Caslin
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Dec 05, 2022 -

Heritage Honda Bel Air responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2022

The process was easier than any other dealership I have been to. Steven, Chris and Tyler explained every part of the process and made it a stress free day for me. Steven answered all the questions I asked More

by Crysta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sahady, Chris VanHorn, Steven Young
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Dec 02, 2022 -

Heritage Honda Bel Air responded

Hi Crysta, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2022

I thought the day was fine and walked away happy with my new Honda Accord. More

by lgreb08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
André Coleman, Steven Young
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Dec 02, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2022

I always work with Jim McHugh in service; helpful, friendly, straightforward; not pushy. I recommend him. More

by pastorpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
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Nov 30, 2022 -

Heritage Honda Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2022

My service rep left for lunch while my car was finished for servicing, leaving me to have to inquire on status snd wait an extra hour. More

by tjm21cfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McHugh?
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Dec 02, 2022 -

Heritage Honda Bel Air responded

Thank you for taking the time to review our service at Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our Service Manager, Chrissy Frankos, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database with a full name. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

November 21, 2022

Best car buying experience I've had! Everything from start to finish was flawless. The knowledge shared with me was phenomenal. I went from a 2011 Malibu to a 2022 CR-V so I needed a cra More

by hadamski19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Boling
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November 17, 2022

We have worked with Ed on multiple occasions and he was a true professional every time. He went above and beyond to make sure we had the car we wanted at the price we needed. More

by pjk0970@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich
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Nov 22, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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