Heritage Honda Bel Air

Nicholas is the best. very friendly and awesome customer service. He took the time to go over the service inspection and recommendations. very friendly and awesome customer service. He took the time to go over the service inspection and recommendations. More

They explained a lot and helped me understand my car purchase. They provided me with detailed information about the vehicle. purchase. They provided me with detailed information about the vehicle. More

Been going to them for 18 years for service of my hondas great people and service great people and service More

Watch out for the Classic Bait & Switch. This place is an absolute Rip OFF with total deceit. Wanted to see 2 Pilots from another of their dealerships. one low mileage the other high milage; This place is an absolute Rip OFF with total deceit. Wanted to see 2 Pilots from another of their dealerships. one low mileage the other high milage; lo and behold we were told both were available. However, when we get there the low milage one is not available no one could tell us where it was, we were told we had to wait for a manager who was in a meeting. They proceeded to try to get me to pay Full List price for the higher milage one and insulted me with a trade-in value that was basically equal to the cost on 4 new tires on that vehicle, Stay away from this House of Deceit or Clown Palace. Only reason I rated them with one star was because Zero stars was not an option. More

Had a excellent customer service by Tonnie. Very kind and great explanation in details. Thanks you. Very kind and great explanation in details. Thanks you. More

Tony was great and very timely with response and work being performed the video review was great! being performed the video review was great! More

Ernie and the rest of the team were great. Quick, efficient, and overall great people Quick, efficient, and overall great people More

Ed made my car buying experience superb. Easy and simple process. See Ed if you looking a car. Easy and simple process. See Ed if you looking a car. More

Great service, good service, good service, he was cool and great service. Good car, yes and great service. Good car, yes More

Had a good experience with the dealership, had a great experience with Trevin in Sales. Learned that he’s a genuinely honest salesman with a great attitude. He did all he could to make a great deal happ experience with Trevin in Sales. Learned that he’s a genuinely honest salesman with a great attitude. He did all he could to make a great deal happen on a 2022 Honda Odyssey that would have been perfect if a trade happened with my old vehicle, but couldn’t. So to help me with having 2 cars and living an hour away, he went out of his way to drive one car to Carmax so I could sell it after he spent hours with me in negotiations. When plans backfired and Carmax closed at 9pm and left me stranded without buying my car, he went back with me to Carmax and drove my previous previous vehicle back to the dealership. The next day he drove it to my house so I didn’t have to deal with the logistics and saved me quite a bit of time and hassle. I’d rate the dealership five stars if they could compete with trade offers of competitors so the above scenario didn’t have to play out. That said, they went above and beyond to compensate a bit with other benefits. Would recommend this dealership to anyone with who wishes to buy. Be aware that they’re not the best for trade in values. I highly recommend working with Trevin for his outstanding commitment to the customer. If you’re informed of market values for your intended purchase and your trade, you’ll do just fine here. More