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Heritage Honda Bel Air

Fallston, MD

4.9
3,814 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 3,814 reviews

September 26, 2019

Very happy Great service! Very happy with my experience having my brakes serviced and my key fob battery replaced. My service writer was very clear and easy! More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2019

Friendly, Informative and Reliable I had an amazing experience at Heritage Honda's Service Department. I went in without an appointment and was told I needed the 30,000 mile work up on More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Blaine in Service
September 25, 2019

Painless, comfortable New service center is way more comfortable, so waiting isn't as painful as it's been in the past. They weren't able to figure out my issue on the firs More

by MikeC1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
September 25, 2019

Service Department I have nothing but good things to say. Purchased a new vehicle a few weeks ago and have been in the process of adding some new interior parts. I've be More

by Pbenway7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, Robbins
September 24, 2019

Out-of-town problem. Chuck Ribbins listened to my problem and had it fixed within a couple of hours. Thanks to Chuck and the mechanics my trip back to FL was on time and s More

by bmowry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
September 24, 2019

My odyssey Service department is excellent! I trust Christy and the service technicians. I am driving my second odyssey and as long as Christy is overseeing I wi More

by Lovemyhona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Friendly customer service Friendly, quick and extremely courteous. I’d suggest Scott to anyone that needs to have their car serviced at Honda. Ironically he’s the one that sol More

by GnRManear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
September 19, 2019

Parts are marked up double or triple MSRP Be careful when buying parts here, I wanted to order 4 parts (2 bolts, subframe brace, rear diffuser, and the diffuser cover). Other dealerships in th More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Frankos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Heritage Honda Bel Air responded

Hi Tony. Thank you for taking the time to review Heritage Honda Bel Air and speaking with our Service Manager, Chrissy Frankos. Our team takes great pride in providing honest services, and we are disappointed to hear about your experience with our Parts Department. We are glad Chrissy was able to address your concerns, and provide you with a matched price for your parts. If you wish to further discuss, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060.

September 18, 2019

Transmission concern I have had a concern with a transmission shudder and Michael my service advisor brought me in, heard my concern and took care of my service quickly an More

by Felicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
September 17, 2019

Great service I was there for regular maintenance service and everyone there was great. I'd use this dealership again for my vehicle service needs when in this are More

by Phenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront, Jim McHugh
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