Heritage Honda Bel Air

The process was easy to make a service request. Everything about services performed and what will be needed in the future were explained clearly to me. The staff were friendly and timely. Everything about services performed and what will be needed in the future were explained clearly to me. The staff were friendly and timely. More

Excellent service. Took care of everything in a timely manner. Car came back in perfect condition. Appreciate the efficient and professional help. Will recommend to others manner. Car came back in perfect condition. Appreciate the efficient and professional help. Will recommend to others More

Fantastic customer service. The waiting room is beautiful with coffe/ tea and snacks and makes the wait more bearable. I came on last minute and they took care of me right away. with coffe/ tea and snacks and makes the wait more bearable. I came on last minute and they took care of me right away. More

The service department was very courteous and professional. They got me a new starter and had it installed within two days despite the fact that they had to get the part from an Acura dealer. professional. They got me a new starter and had it installed within two days despite the fact that they had to get the part from an Acura dealer. More

Always a pleasure to visit. You are so very nice and helpful. Can’t remember the gentleman I started with but I always am pleased to see Keenan Davis helpful. Can’t remember the gentleman I started with but I always am pleased to see Keenan Davis More

Scott was very professional and at the same time very relatable. Made my visit very easy and relaxing. I would definitely recommend Scott to anyone I know. relatable. Made my visit very easy and relaxing. I would definitely recommend Scott to anyone I know. More

The service rep was great and very accommodating. There was a problem with the work, however, and I need to go back, which is frustrating. was a problem with the work, however, and I need to go back, which is frustrating. More

Heritage Honda does a great job at providing quality service to the customer. My only suggestion would be to improve internal communication between customer representatives. service to the customer. My only suggestion would be to improve internal communication between customer representatives. More

Charles Robbins provided me with great customer service. He informed me of the status of my vehicle and any updates as soon as anything changed and he was very detailed in answering any questions or concern He informed me of the status of my vehicle and any updates as soon as anything changed and he was very detailed in answering any questions or concerns I may have had. Charles Robbins represented Heritage Honda in a very professional manner in the way he conducted himself while my vehicle was getting serviced and I would reccomendation anyone to ask for him. More

Excellent experience with Heritage Honda of Bel Air service department and Scott Cheuvront as my service advisor, on 11/9/19. Scott was lovely and my Pilot was finished up quickly. Thank you! service department and Scott Cheuvront as my service advisor, on 11/9/19. Scott was lovely and my Pilot was finished up quickly. Thank you! More