Heritage Honda Bel Air

Awesome, attentive, friendly and thorough sales staff. We had a great experience car shopping here. We had a great experience car shopping here. More

Dennis was the best car sales person I have ever worked with…I am glad I went to Honda he went above and beyond…Thanks with…I am glad I went to Honda he went above and beyond…Thanks More

I bought a brand new 2016 Honda Civic from Heritage Honda Bel Air. Since the beginning I had been in multiple times for electric problems with my radio and AC issues. I had been in 7 times for AC blowing war Bel Air. Since the beginning I had been in multiple times for electric problems with my radio and AC issues. I had been in 7 times for AC blowing warm on drivers side trying to get it fixed. Every 1-6 months or so it would blow warm again on one side. It wasn’t until I was out of warranty (3 months out of warranty to be exact) that they told me my compressor needed replaced and it would be 1695$ to replace. I had been in for this same issue SEVEN times over the course of 3-4 years trying to get this fixed right. It wasn’t until I had to call in to Honda corporate that I could get any attention from this dealership to try to make this right and it is still costing me hundreds of dollars to replace the compressor. I should not have to pay for an issue that they have not been able to fix properly since July of 2018!!! (If it was fixed right any other time I came in, it would have been under my warranty) instead I get sent home with a recharge to last me a few days to months until it all leaks out again. I will not recommend this dealership to anyone and I will not be buying another vehicle from here. I am very disappointed at how this was handled. I spoke to my advisor Tony and to the service manager Chrissy who I thought would help to make it right but failed to show any sympathy for all the failed service appointments in my record and the time I wasted in the shop. They should have made this right from seeing my documented history of service —or lack there of. Buy new somewhere else, learn from my mistake. They don’t care how many of us got a bad batch of cars they won’t stand behind their bad product. The worst part is that they reply to my review and state that this never happened. It did happen, i have all of the paperwork and they just flat out call me a liar on the internet but can't call me to apologize? Shady business and I will never recommend them to anyone again after the way I have been treated. More

Richy at Heritage Honda was a huge help. We have had a really bad experience in the past buying a used car. He eased our minds and we went home knowing we made a great choice!! We love our S We have had a really bad experience in the past buying a used car. He eased our minds and we went home knowing we made a great choice!! We love our SUV already. They offer an excellent warranty as well. Thanks Richy for all your help and patience. More

ed was very good to work with,i hope on my future purchases i would like to work with him again. purchases i would like to work with him again. More

Eric and the staff at Heritage Honda were a pleasure to do business with. Eric was very friendly and courteous throughout the process. I shopped around at other Honda dealerships but Eric and his team got do business with. Eric was very friendly and courteous throughout the process. I shopped around at other Honda dealerships but Eric and his team got me in the vehicle I wanted. In the past, I would be at a dealership almost half the day. The team at Heritage had me out within a couple of hours. I highly recommend Eric as your next sales associate. More

Very helpful, stocked with the new car I was looking for. The car I chose was ready in a timely manner. My sales person Eric Shost was terrific. The dealership was clean and comfortable. The car I chose was ready in a timely manner. My sales person Eric Shost was terrific. The dealership was clean and comfortable. More

Jonathan Schultz is the best, get your Honda with him at Heritage Honda Bel Air Heritage Honda Bel Air More

This dealership took there time and made sure everything went smoothly. Dennis was wonderful throughout the whole process. Tyler work with me on a some what of a deal but he was professional throughout the went smoothly. Dennis was wonderful throughout the whole process. Tyler work with me on a some what of a deal but he was professional throughout the process! More

Eric was kind, didn’t push us to make a decision, and communicated about delivery updates. Everyone at the dealership was kind and helpful. communicated about delivery updates. Everyone at the dealership was kind and helpful. More