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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,895 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,895 reviews

March 10, 2022

The service was fast and efficient, giving my car a thorough check-over. Nick explained everything completely at the time of check-in and when my service was complete. More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuck
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Mar 11, 2022 -

Heritage Honda Bel Air responded

Hello Janie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2022

Convenient Location, Clean Service Reception, Professional, Quality Work, No high pressure to have more services done More

by kjspoerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh
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Mar 11, 2022 -

Heritage Honda Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2022

The dealership/service department are Efficient, they have great service, and are friendly. They are helpful in answering questions. More

by mrich49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 10, 2022 -

Heritage Honda Bel Air responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 07, 2022

Jonathan went above & beyond to help my brother find the right car, and he & his team made sure he got out of a terrible deal with the last dealership. I am so impressed by his kindness & respect. Many th More

by Sherry R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Winnington, Jonathan Schultz
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Mar 09, 2022 -

Heritage Honda Bel Air responded

Hi Sherry, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 07, 2022

Phenomenal Service and very friendly staff. They are accommodating and informative. They took the time to make sure I understood the service being provided with no pressure sale. More

by Herrerahb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie from Service Dept. 5 stars, Mike Dowdy, Dennis Mattheu, Jeff Winnington
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Mar 09, 2022 -

Heritage Honda Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2022

Such a great experience with wonderful employees! Made sure I was able to get my payments where I wanted them and everything else I wanted with my vehicle More

by Shee_hansford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Winnington, Tyler Sahady
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Mar 07, 2022 -

Heritage Honda Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2022

Great experience. Very Professional staff and my service was fast. I will definitely come back soon. More

by terryschoener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Shost
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Mar 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 04, 2022

Service staff is excellent. A little expensive but work is done well. A A A More

by John
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 07, 2022 -

Heritage Honda Bel Air responded

Hi John, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2022

Joe was great! The prices for service labor is out of control. Not recommending bc of rates. More

by Aims_aims
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe in Service gets 5 stars
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Mar 02, 2022 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We are glad to hear you had a positive experience with our team; however, we sincerely apologize for any inconvenience you incurred during your visit. Our Service Manager, Chrissy Frankos, has attempted to contact you to better understand your experience, but has been unsuccessful in connecting with you. We take great pride in our competitive pricing and would appreciate the opportunity to learn how we can improve. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 so we can further discuss the situation and address any additional concerns. Again, thank you for your time and valued business. We hope to hear from you soon.

March 01, 2022

Jacque helped make my car buying experience so easy. He was patient, kind, and thoughtful. I am looking forward to working with him again in the future. Highly recommended. More

by Berrypaul1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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